Canopus 100 won't capture

[netwolf1111]

Hello,
I'm a newbie when it comes to capturing video. I just bought a Canopus ADVC-100 and I'm trying to make DVDs out of Hi 8 analog home videos but my computer won`t acknowledge the canopus. I have it connected to my notebook via IEEE 1394.

I have a Dell inspiron 15100 Notebook Pentium 4 2.4 GHz, 60gig HD, 512 MB of ram with WinXP home ed.

If anybody would have any suggestions, I would very much appreciate it. I have tried almost everything except reloading XP.

Thanks

[lordsmurf]

http://forum.canopus.com

[RABinMS]

I had a problem at first getting my PC to recognize the ADVC-100. If your firewire card uses a Texas Instrument chipset there could be problems. I've got an external firewire drive plugged in also and it works fine with the card I installed (Adaptec). I solved the Canopus problem by plugging it in the remaining open firewire port on the back of the hard drive. Hope that helps.

[Bondiablo]

there's a problem with dells install of xp, something about the firewire. there's a fix on the canopus forum or a clean install of xp will fix it too.

[netwolf1111]

Hello.
Just a quick update. With your help and suggestions I reinstalled Winxp and got my dell notebook to acknowledge that something was connected to the firewire but it didn`t aknowledge the canopus.
I didn`t find the dell win xp fix file at the canopus site as mentionned but my brother did locate it at an other site : http://www.geocities.com/delldvinfo/BasicInfo.htm
look at the bottom of the site for the download and the instructions.
Now my canopus captures perfectly.

Thanks again for your help![/url]

[Bondiablo]

not that it matters anymore but the dell fix is mentioned in more than one of the stickys in the advc section of the forum. you must login to the canopus forum to see those sections.

also, for the reinstall to fix the problem it must be a repair or clean install from a windows xp cd not a system restore from a cd that returns the system to its original shippng state.

[mracer]

netwolf1111, Sorry you had to deal with that. Dell continues to load a bad Windows XP image on all their systems. Somewhere along the line, Dell made a master XP install that has screwed up DV drivers. This has been going on since the first Dell systems with XP SP1 came out. That's what, about 2 years now? Talk about a slackass, don't care attitude, that's Dell for you. Anyway, maybe after XP SP2 comes out, and they have to integrate it into all their images anyway, those slackers at Dell will finally get around to fixing this problem.