Strange DVD Shrink Problem

[calculus4500]

I built a computer for a friend that lives about 1000 miles from here. It is a Amd 2700 with 512 ram a Lite-On DVD -RW + RW. I put DVD Shrink in it as well as Nero 6. I burned a DVD before I shipped it and it worked fine. He got it and called to ask how to copy a DVD. I explained it using DVD shrink. I had him set delete file after burning. He said the movie worked good but during the movie, parts of the movie I burned appeared in his movie!!! I asked if it looked like it was bleeding through, he said no when it did this it just switched to the other movie for a few minutes then went back to the original movie. I told him to delete that folder and create a new folder on the desktop and tell DVD Shrink to put the temp file in that folder so it would be in a place by itself. he did that . Now he tried to burn another one and it has parts from all 4 previous movies. What could possibly be causing this? How could it get pieces from another folder when it was set to delete the file after burning?

[Culley]

Have him uninstall and then reinstall DVDShrink in a separate folder and then give it a go.

[Gurm]

Sounds like the temp files aren't getting deleted, obviously.

This could be a permissions thing. Did you set up multiple users? It's possible that his user doesn't have permission to delete things in the DVD Shrink folder.

I agree - uninstall, reinstall.

- Gurm