i am really puzzled about this canopus pro encoder , i have used it quite a few times with no problems on projects on my xp pro os , but just lately it has started to crash the pc a few minutes into every task , i found some reference to this happening to other people and tried the compatibility mode idea but this made no difference to the crashes occuring , i also have enabled extra cooling , but perhaps the most worrying and puzzling aspect of these crashes is after reading the error report i saw reference to an error message that has plagued me a few times over the last couple of years and i cannot find any definitive solution to this error ( which i suspect is the cause of this problem ) the message i get is .

C:\DOCUME~1/EMO\LOCALS~1\TEMP\F836_APPCOMPAT.TXT

that last bit the appcompat.txt is the dreaded recurring and fatal error i have never found any once and for all answer to despite a lot of surfing and reading of similar reports , does anyone have a solution or a similar experience of this error please ?