hello,

here's my problem. my new camcorder(hitachi dz-mv350a) records to 8cm dvd-ram. the bundled software included movie albumSE. I can view footage on the camera with this program(audio playback choppy)but when I try to export to hard disk the converting process aborts. an empty mpeg file was produced. I can however copy the vro file to hard disc with the copy tool. once on my hard drive i've tried to convert to mpeg so as to edit the file only to the same problem. i have since tried tmpgenc and specified the settings with a link I got from here. this program freezes and terminates when i try to convert. I dont think the problem is with the camera as I returned the first one. I have poured over the information contained on this site but am running out of ideas.
any help or suggestions greatly appreciated.