Ebay Problem

[slimmx]

I just recieved an email from Ebay saying

We have reasons to think there are some problems with eBay account.
It is posible that these problems may cause your temporaly account
suspension.
Per the User Agreement, Section 9, we may immediately issue
a warning, temporarily suspend, indefinitely suspend or terminate
your membership and refuse to provide our services to you if we
believe that your actions may cause financial loss or legal liability
for you, our users or us. We may also take these actions if we
are unable to verify or authenticate any information you provide
to us.

I did not do anything wrong. In the email it also tells me to go back and check all my info on ebay but there is nothing wrong. Also no messages in MY EBAY window.

Does anyone know what this is about??? PLEASE HELP.

[Forum Troll]

It's a spoof email. Someone is trying to steal your login info. Delete the email immediately.

[Hardcoreruss]

Does it ask you for your username or password at all ?

[lordsmurf]

Sounds dumb... but maybe they tred to call you or e-mail you and got no response. Login and double-check your info.

[Will Hay]

Sounds dumb... but maybe they tred to call you or e-mail you and got no response. Login and double-check your info.

Yes, log in but log in from a new window; not via a link in the email, just in case.
Sounds legitimate to me; probably as issue with your email or your credit card (are you a seller too?) but then again I haven't seen the headers (of the email) to check it's authenticity.
Will

[luvvbuzz]

go on ebay and click on community, go to the message board titled spoof emails and see if there is any info there about the email you received. so many spoof emails about for ebay and paypal, you got to be really careful.

[housepig]

got that same mail a few weeks ago - it's a spoof. don't follow any links in the mail.

if you check your account info from logging in at www.ebay.com, you'll see that everything is fine.

[slimmx]

OH sh*t, I did follow the link. I will change all the emails and passwords on ebay right now.

Thanks for your help everyone. I thought it might be because someone wrote me an email and said that I raise my own price on the item that I was selling cause he checked the ip adresses somehow. I told him that it is impossibble. That was yesterday.

[slimmx]

What should I do now?
Change my password?
What else

[Baldrick]

did you follow the link and also posted some user details/settings???

[slimmx]

I just followed the link and it brought me to the sign in page on ebay and I logged on to my account.

[slimmx]

I just changed my password and ebay sent me a confirmation email and it is from the same email as the spam email.

[slimmx]

this is exactly what is says:
DO NOT REPLY TO THIS MESSAGE. SEE BELOW FOR
INSTRUCTIONS IF THERE IS A PROBLEM.

Dear eBay member,
We have reasons to think there are some problems with eBay account.
It is posible that these problems may cause your temporaly account
suspension. Please login to account by clicking here and check if all
your personal informations are right.

Per the User Agreement, Section 9, we may immediately issue
a warning, temporarily suspend, indefinitely suspend or terminate
your membership and refuse to provide our services to you if we
believe that your actions may cause financial loss or legal liability
for you, our users or us. We may also take these actions if we
are unable to verify or authenticate any information you provide
to us.

Good luck trading on eBay!

The eBay team

If you have any questions concerning registration or anything
else concerning the site's features or functionality, please go to
the Help page.

[spiderman2k1]

Best way to be safe login from www.ebay.com and do not use the link in the email with a new window and use another browser Mozilla or Opera or Netscape. Some email's now have virus right when you opne the email.

[housepig]

okay, do not click on any link in the email...

go directly to www.ebay.com, and log in from that page.

check to make sure your password still works. check your account information - if there's a problem with your account, there should be a notation of some sort on that page.

[slimmx]

There is nothing on Ebay, everything seems to be fine. I changed my email adress on ebay and changed my ebay password. I also changed paypal password. Is there anything else I should do. Should I change my paypal adress too?

[Will Hay]

No, just post your paypal password here, it'll be fine



























I'M JOKING, it's what I do!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Will

[ChrisX]

There is another post on the same issue: email phishing and fraud.

Title: BEWARE - Fraudulent email to get PayPal, CC & Bank Info

[slimmx]

I got another Email today that states





Dear ***********@nyc.rr.com ,

We regret to inform you that your eBay account will be suspended due to the violation of our site policy below:

* Misrepresentation of Identity (User) - Representing yourself as another eBay user or registering using the identity of another.

Due to the suspension of this account, please be advised you are prohibited from using eBay in any way. This includes the registering of a new account.

Please note that this suspension does not relieve you of your agreed-upon obligation to pay any fees you may owe to eBay.

According to our site policy you will have to confirm that you are the real owner of the eBay account by completing the following form or else your account will be deleted.


Enter Ebay Information
Ebay User ID:
Ebay Password:
Email Address:
Email Password:



What do u ppl think? It must fraud since in my preferences on Ebay there is no notice of any kind.

[RabidDog]

Goto ebay and email them about your problem. They will sort it out. I bet you even clicked links to ebay on this thread didnt you? . Make sure to log onto ebay and freeze your account b4 the pirates of the caribbean clean it out. Unless you are the Pirate....

[rkr1958]

According to our site policy you will have to confirm that you are the real owner of the eBay account by completing the following form or else your account will be deleted.


Enter Ebay Information
Ebay User ID:
Ebay Password:
Email Address:
Email Password:

Are they asking you to provide the above info via email?! Definitely a spoof (fraud) to get your information. I'd go to the ebay site and report it directly to them. (By the way, what's an email password?).

[SLK001]

It's a SPOOF. A fraud. If you sent them the information they requested, then send me your credit card numbers so I can see if they charged anything to them.

If you get a lot of large charges on your credit card bill, just ignore them.



Please, I'm just kidding about the CC numbers. Contact eBay (use THEIR site) and they will tell you how to forward the email to their security department.

Just remember the classic eBay statement that "we will NEVER ask you for your account details" (why should they? They already have them.).

Notice that I said "NEVER". Again, I said "NEVER". This means, of course, that they will "NEVER" ask you for your account details.

Good luck. Hopefully, you won't get burned now.

[slimmx]

I never typed anything into those fields. I got one a couple of weeks ago and I clicked on the link it provided. After that I changed all the passwords and account emails.

[donpedro]

I would stop asking here and try to contact eBay.

[slimmx]

I just forwarded the email to ebay and already got an answer.

Hello,

Thank you for contacting eBay's Trust and Safety Department about email
solicitations that are falsely made to appear to have come from eBay.
These emails, commonly referred to as "spoof" messages, are sent in an
attempt to collect sensitive personal information from recipients who
reply to the message or click on a link to a Web page requesting this
information.

The email you reported did not originate from, nor is it endorsed by,
eBay. We are very concerned about this problem and are working
diligently to address the situation. We have investigated the source of
this email and have taken appropriate action. You may rest assured that
your account standing has not changed and that your listings have not
been affected.

We advise you to be very cautious of email messages that ask you to
submit information such as your credit card number or your email
password. eBay will never ask you for sensitive personal information
such as passwords, bank account or credit card numbers, Personal
Identification Numbers (PINs), or Social Security numbers in an email
itself. If you ever need to provide information to eBay please open a
new Web browser, type www.ebay.com, and click on the "site map" link
located at the top the page to access the eBay page you need.

[slimmx]

I got another question about Ebay. Is it safe to ship to unconfirmed adresses? And can there be fraud when it is unconfirmed?

[SLK001]

If the address is unconfirmed, then use an escrow service.

[Will Hay]

I got another question about Ebay. Is it safe to ship to unconfirmed adresses? And can there be fraud when it is unconfirmed?

I understand the confirmed/unconfirmed address issue to work like this.
When you open an paypal account, paypal transfer a dollar or so (in my case a pound) to your card, and in doing so send a three digit number with it which appears on yoru statement.
By entering this three digit number in your paypal account you are confirming your address, insofar as you, the card user, recieve your statements to the house in which you use on ebay.
It's more security and I imagine an unconfirmed address is simply someone who hasn't entered these three digits.
There is always a chance the shipping address you have is used by someone who stole the credit card.
Personally I wouldn't risk it if I was sending outside the UK.
Will

[handyguy]

Confirmed just means that you gave your personal bank information to paypal, which I refuse to do & still used them more than 75 times just fine.

Also, any email you get from ebay about your account should include your name & your address so you know its from them.

[shelbyGT]

It should have been kind of obvious with the spelling mistakes I thought.