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  1. i have downloaded the firmware upgrade.... but when i click to do it, it tells me that i have to restart my pc before upgrading... would i like to do this now. I click Ok and it restarts. I start the program again but it tells me the same message....

    can anyone help me, this is annoying me, hopefully someone will know the answer as the dru-500a is quite popular.

    Thanks in advance
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  2. I do not know if this helps you since I have an DRU-500ax drive, but I did the update about a week ago and had no problems at all. When I ran the update progg and asked to restat the computer I pressed Yes. the computer restarted and before it loaded any additional software in windows (like ICQ and Messenger and so on) it updated my firmware. Since I do not like to update my devices (cos of the potetial danger involved) I did follow the instructions by the letter.....

    maybe you missed something in the instuctions like turning the drive to PIO mode before updating or something?

    Hope you get it to work....
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