Help!!
I installed impressions and then needed to reinstall it so firstly I tried to use uninstall which only partly worked so I now have the situation when I try and reinstall it 6thinks it is allready there so it won't give me the option as to install. Can anyone please guide me as to how to remove the damn thing so that it will then install again. I have tried Pinnacle but they are a dead loss. I have left massages with the operator who said she would get them to call back but they don't.

Someone please help.