I have a Dazzle Digital Video Creator, and I e-mailed them about this problem, they tried to give me a few solutions but none of them worked.
I'll just copy and paste the question I e-mailed them with and their response. Hopefully some of you will be about to help me out here. Many thanks in advance.
MY E-MAIL:
I've used this product on Windows 98SE and it worked just fine, but now I am running Windows XP Professional and when I go to capture video, when I press record, MovieStar freezes up and then I get an error telling me moviestar.exe has caused and error and will be shut down. It asks me if I want to send the error to Microsoft, and when I click 'send' or 'don't send' or if I use ctrl+alt+del and shut down MovieStar that way, my computer automatically restarts. It then goes through a disk check and when my PC boots up again, it tells me my system has recovered from a serious error.
This happens every time I try to record video, or even audio by itself. Taking screenshots works just fine.
Any help would be greatly appreciated. Thank you.
END OF MY E-MAIL.
THEIR RESPONSE:
Dear Customer,
Good Day
Thanks for choosing dazzle and we appreciate the opportunity to assist you.
We apologize for inconvienience caused to you and for DVC USB to work in XP, a patch has to be downloaded. Herewith, i am appending you the link to download that.
Title: DVC USB Windows XP Compatibility ( Win XP )
URL: http://scmmicro.custhelp.com/cgi-bin/scmmicro.cfg/php/enduse r/std_adp.php?p_faqid=572&p_created=1004038281
Then you can download the latest version of our MovieStar software(version 4.25)for your DVC USB by logging into the following FTP(file transfer protocol) site:
*edited out*
END OF THEIR RESPONSE.
A little addition information -- I am using Windows XP Pro. I have all current Windows Updates installed, as well as graphics drivers updated (I have an Intel onboard 82810 Graphics chipset). I am running a 650mhz, 128MB RAM.
Sorry for this very long post, but I could really use the help.
Thanks again!
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