Having problems with my DSL Router.

[SLICK RICK]

After I finished putting together my new system I purchased a 4-Port DSL Router so that I can have both my old system and new system on-line at the same time. So, here goes. The modem that I have was connected to my old system through a USB cable, now that I have the router I have to go through a ethernet cable. So I hooked the modem up to the router and then hooked the router up to my new system. It works fine, where the problem comes into play is when I hook up the router to my old system with a ethernet cable from another port on the router I get no internet connection, no matter what settings I try and change on my old system. So the question is " What do you think I am doing wrong?"

Any ideas would be greatly appreciated!!

SLICK RICK

[gmatov]

Have you gone into the router to set permissions, or whatever?

If I remember correctly, I had to run the setup disk on both, host and client computers.

On your main computer, you should open a browser and type in 192.168.0.1, and you should get to the admin page for the router.
Depending on the brand, your user name, password may be admin , 1234..
That would be the default for Netgear, Linksys, I can't remember.

From there you can type in MAC addresses, or network addresses. Taht should get you on your way.

Oh, yes, if you forget ar screw something up, push the reset on the back of the router to go to default.

Out of curiousity, were both your computers connected and turned on? Mine were and were autodetected, did not have to run the disk on the other machines.

Also, one port should be marked "Internet", that is where the cable from the Modem goes.

Hope I'm not being too simple here. Don't want to put you down, don't want to not say something that might seem obvious, either.

Cheers,

George

[SLICK RICK]

George,

Dont feel like you are putting me down, or being simple. To be honest, this is my first time doing this. Well to answer a few of your questions, yes both of my computers were turned on and I did go to admin's page for the router and both of my systems were detected there (it had both of the names from each one of my system's listed). I wasnt sure if I was susposed to change anything so I left it all the same. Just a side note, If I unplug the ethernet cable from the old system, I get a message stating that it was unplugged so it detects the cable being connected. Its just not connecting to the inernet.

Thanks George,

SLICK RICK

[Solarjetman]

what settings are you chaning on your old computer?

Can the two computers see each other on the network?

There should be 5 ports on the router, one is labeled WAN or something different than the others. It is also probably a little distance away from the others. That is the port you should conenct the modem to.

Does your old computer have internet access if the new computer is not connected to the router?

Does your new computer have internet access while your old computer is conencted?

My guess is that your old computer is on a different subnet as the router. Or that the default gateway is set incorrectly. It should be pointing to the router's IP address whichis most likly 192.168.0.1 However, both your computers should be set to DHCP if your router supports that (which it probably does). DHCP is a way that all computers can ask a single computer (in this case your router) what internet settings they should use.

[SLICK RICK]

Solarjetman,

Thanks for help, Ok, both of the computers are connected to the router, the new system is connected to the internet, my router supports DHCP, and I have it enabled. About the subnet and default gateway, you kind of lost me on that one.

SLICK RICK

[Solarjetman]

Ok, go to Start> control panel > network connections

You should see an entry "Local Area Conenction" Right-click and choose properties


Then highlight "Internet Protocol (TCP/IP)" and click properties


Then make sure both "Obtain IP address automaticall" and "Obtain DNS server address automatically" are selceted.


This will ensure that the computers get their information from the router. Do that and post back if they begin to work.

[SLICK RICK]

Hang on, I am taking some screenshots to help out. Check back in 5 minutes

No problem, I dont leave for work for another 35mins.

SLICK RICK

[The village idiot]

DHCP should take care of the problems. Auto everything. Must be something with IE. Can you ping the router from a command prompt?

ping 192.168.0.1

or

ping 192.168.1.1

also type in

ipconfig /all

and copy that plus the same from your new machine so we can compare.

[SLICK RICK]

Solarjetman,

My settings were exactly the same as your screen shots.

SLICK RICK

[SLICK RICK]

The village idiot,

Call me stupid, but I am lost with that one.

SLICK RICK

[Solarjetman]

Ok, now go to Start > Run
type in "cmd"

This will open a DOS window

type in "ipconfig"

Does your computer have an entry for IP address, Subnet mask, and gateway?

they should look like xxx.xxx.xxx.xxx

Also, please answer the questions in my first post. the ones you understand.

And, I forgot to mention this because it slipped my mind, but did you configure your router to log on the internet?

@TVI: the config.sys file should be empty in windowsXP. Its only used for legacy stuff. What do you think the problem may be?

[SLICK RICK]

Solarjetman,

Yes, there is an entry filled for all 3. I think I answered most of your questions in my post right after your first post. If you have any others I gladly answer those too.

SLICK RICK

[SLICK RICK]

Solarjetman,

How do I configure my router to log on the internet?

SLICK RICK

[gmatov]

Solar,

Does XP not have a Start>Run>winipcfg, easier than a DOS window, and quicker?

Slick,

Open winipcfg and take and post some screenshots. Don't forget to clock "More Details".

WERE you able to network before the router was introduced?

To answer a ? asked before I posted this, your router always logs on to the internet, your 'puter accesses thru the router. Your second machine is trying to access the router, then it will be able to access the internet.

That's what an "always on" connection is, cable/DSL.

[Solarjetman]

Ok, that means the DHCP is working. The computers are getting the info.

Now, you need to try what The village idiot said.

Get the ip address from both machines using the "ipconfig" command and write them down.

Then in the DOS window try pinging each other by typing "ping xxx.xxx.xxx.xxx" where the x's are the address of the OTHER computer.

if it works it will look like this


if it doesn't, like this

[SLICK RICK]

George,

Before the router was introduced the modem was only connected to one computer through a USB cable.

How do I take screen shots?

SLICK RICK

[Solarjetman]

How do I take screen shots?

press "print screen" button on keyboard, then open a picture edit program and paste it from keyboard.

george, I do not think it has winipcfg, at least I have never found it.

[SLICK RICK]

Solarjetman,

new system=192.168.1.2
old system=192.168.1.100

What system do I type in the command?

[Solarjetman]

on the new system...
ping 192.168.1.100

on the old...
ping 192.168.1.2

[SLICK RICK]

Solarjetman,

I did it succesfully on both systems (according to your screenshots)
and still no internet connection.

I am very sorry but I have to leave to go to work, If you have anymore suggestions, please post and I'll check them when I get home in the morning.

Solarjetman, The village idiot, and George, Thanks for the help. Talk to you guys tomorrow.

SLICK RICK

[gmatov]

No, I asked if the machines could talk to each other on your internal network.
If you could share files, etc.

I don't know where XP has Clipboard, but in 98, I always go to Windows, find the Icon for Clipboard, create shotcut, and cut/paste into Win Start folder. That way it's in the start button, up where Windows update is.

You touch "Print Screen", go to the Start Button, click on Clipboard, save the file as ??.clp, open it in Paintshop Pro, or something that will recognize a .clp, use a rectangle tool or something to cut to size, and do a batch conversion to gif, or some other small format, save and upload the shot to your next post.

That way those trying to help will be able to see your settings, and have enough to help more intelligently.

Cheers,

George

[gmatov]

Solar,

I don't want to contradict you, but on two of my machines, the main and number 2, main is IP address 192.168.1.100, the next is 101.

Default Gateway and DHCP Server are both 192.168.1.1

[Solarjetman]

I did it succesfully on both systems (according to your screenshots) and still no internet connection.

ok. That actually would not have fixed anything. It is just a test to try and find what is wrong with the network. Sometimes troubleshooting networks has a lot of testing before anything actually gets fixed.

Now, as I see it this is what is happening.
1.. Both computers can see the router (they are recieving DHCP updates)
2.. The router can see the computer for the same reason
3.. The computers are both on the same subnet (I can tell by the IP address)
4.. The computers can successfully talk to each other (from the ping commands)
5.. One computer can successfully conect to the internet but not the other

It is looking a lot less like its the router's fault and more how the connection to the internet is setup. All other reasons are quickly disappearing. You mentioned that at one time the modem was connected to the computer via USB. Do you have to log on to the internet by using an icon or something on your computer?

What should be occuring is the router itself will log on to the internet using the modem, and share that conenctions with the computers. You should not have to do anything on the computer.

What I am thinking may be happening, is that instead of the router logging on the internet, one of your computers is logging on the net. This would allow that one computer on, but not the other. That is why I asked earlier if you set the router up to connect to the internet.

At some point in the processess, you must have entered in your username and password for internet access into the router. If you did not do this, it is not configured properly.

[Solarjetman]

I don't want to contradict you, but on two of my machines, the main and number 2, main is IP address 192.168.1.100, the next is 101.

I am using the addresses rick told me. His network seems to be a little different. Mine for instance is not like either rick's or yours. I have my numbers all changed around for security. I never like to use the default numbers unless I have to. Just one of my idiosyncrasies.

Default Gateway and DHCP Server are both 192.168.1.1

On this point the two netoworks are probably the same. But I do not think his problem has anything to do with that. The DHCP server is working properly, and he can ping each machine. The defualt gateway is correct on at least one machine, and since that should be given by the DHCP server, it is probably correct on both.

[The village idiot]

Oops I meant IPconfig /all. Maybe I should edit that.

Got caught up with the printer guide, didn't get back 'til now.

[gmatov]

Solar,

Very good point, your last statement.

He is going to have to set his browser to connect via LAN, and may have to "Use an existing account", and enter his user name/password.

Simple. Don't know why it took so long.

Just hope it works as it should.

Cheers,

George

[The village idiot]

It would be good if we knew what brand of router you have, and the model number. I can tell you right now that it isn't a D-link. They use 192.168.0.1. Might be a Linksys as they use 168.192.1.1. If it is a linksys, they have some great info on their web site to help you set things up.

[SLICK RICK]

Here is a link for my router.
http://www.networkeverywhere.com/products/nr041.asp

Ok, guys. Quick update. I had my modem connected to the router's port 1(it can act as the router's uplink port). When I did that I had a connection to the internet through the new system but not the old. So, Solarjetman, I did what you said and connected it through the internet port and used port 1 to connect to my new system and port 2 to the old system. When I did this I got no internet connection to either computer. So as of right now, I just disconnected the damn thing and have the new system connected straight to the modem no router involved. If you need me to post screen shots of anything just let me know.

SLICK RICK

[Solarjetman]

Solarjetman, I did what you said and connected it through the internet port and used port 1 to connect to my new system and port 2 to the old system.

That is how you should have it setup. But that is not all you need to do. you still need to configure the router, otherwise, you will not have internet on either computer (as you found out).

Have you configured your router yet to log on the internet? That is pretty much the only thing that could possibly be wrong.

In your setup screen for the router (you access it by typing 192.168.1.1 in your browser) there will be a section where you can choose between "DHCP", "Static (fixed) IP address", and "PPPoE". you most likly want to choose "PPPoE". It will also provide a spot to enter your username and password for internet access. This is the password for your ISP, not for the router or your computer.

ftp://ftp.networkeverywhere.com/nr041_qi.pdf is the quick setup card in pdf format. If it helps you.

[SLICK RICK]

Solar,

I sent you a PM.

SLICK RICK