DVD Maestro- problem after re-installation

[wy685mm]

I have a problem with DVD Maestro. I have used it successfully for 2 years now, but ]following a PC crash I re-installed everything from scratch including DVD Maestro. Now I can't get it to work at all, it just hangs on the splash screen.

I tried re-installing again with the same results, and even removed some other software but each time I get the same problem.

The only changes I have made to my system is to add bluetooth software for a USB Bluetoothadapter and a Bluetooth printer module but I cannot see this being the problem.

Has anyone had any similar problems, or can anyone offer any help/suggestions?

[fravel]

Maybe you forgot to put the dongle in.

[housepig]

although it's no longer sold, I am pretty sure that Spruce is still supporting Maestro - if you go to the Spruce website, I think it has contact information for tech support.

[wy685mm]

dongle?

[housepig]

dongle?

you know... that piece of hardware that came in the box with your software and your manual... the one that plugs into the back of your computer and acts as a hardware key for it.

what's that I smell? fish?

[freestyler]

dongle?

Classic.

[tgpo]

wy685mm, where did you get your copy of Maestro. The dongle should have come with it.

[BJ_M]

spruce (owned by appple) support has totally run out now ... apple doesnt support thier big corp customeers on this anymore - but wants us to buy dvd pro 2 (which is good product) ... offfcially , the story is that maestro has support for ONLY nt4 and nothing else .. (apple stopped making updates also for shake for windows - which is pissing off MANY people let me tell you - so much i know of one company that just dumped mac from their company totally because of it) .. if you buy a company - dont kill it as you have done with RAYZ, Chalice, Spruce , Shake and a few others ..

yea , you have to install the dongle and dongle drivers for it to work ..