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  1. I have an AVI movie clip captured with a Fuji digital camera, and would really like to convert it to something a bit smaller. But when I try and open it in TMPGEnc, it says that the file is unsupported. Any ideas on why it is doing this? It plays fine in MP, so guess it can't be a missing codec?
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  2. Member
    Join Date
    Apr 2002
    Location
    The State of Frustration
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    If you get an error message when opening like file unsupported or can not open or is not supported
    or you get an empty(black) video preview window
    or the video look wierd in the video preview window like green or purple or pink
    Try first to change the directshow codec reader priority settings in TMPGEnc under Option->Environmental settings->VFAPI plug-in and right click on the DirectShow Multimedia File Reader and increase the priority to 1 or 2 or to the top of plugin-list and try open the video.
    If that does not help be sure that you have installed DivX or XviD or MPG2 or DV Codecs...
    -- TMPGEnc Common Problems
    Hello.
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  3. thanks alot, all I needed was to change the priority.
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