Problems capturing

[spearmintjoe]

I recently bought a DV camcorder. I've installed a firewire card which Windows XP can see & says is working OK.

When I try to capture using Ulead Movie Factory 2, I'm getting a message "cannot connect capture driver". I've tried MGI Videowave 5, but that can't see it either.

I've tried different cables & moving the firewire card to a seperate port, but nothings working.

The camera's a JVC GR-DX25

Any ideas?

[FL350innh]

Have you checked the preferences to see what Ulead is trying to use for capture? It sounds almost like it is trying to use VFW capture drive.... I had to manually change the prefences for my brother in laws machine the other day. He is using VS 5... But I bet it's the same problem..

[spearmintjoe]

I'm a bit of a newbie at this, can you clarify please?

[FL350innh]

I'm a bit of a newbie at this, can you clarify please?

When you run the Ulead application, Look for the prefrences settings and see what it is set to for a capture device. I'm not in front of a computer running Ulead now so I can't exactly remember where it is found. But you could always use the ulead help and search it for settings and capture device. Sorry I can't be of more assistance..

[spearmintjoe]

Thanks for the advice. I've tried the camera on another PC & still no joy, I think there's a problem with the DV Out on the camera itself. I'm going to have to get it replaced.