Can't get Windows XP to recognize Canopus ADVC-100

[stephen]

I've been searching this site and the Canopus site for this, but I can't seem to find a solution to this particular problem. But maybe it's there and I'm just missing it.
Anyway, I just bought a Canopus ADVC-100 (after reading lots of positive reviews). I hooked my VCR to the front 3 RCA input ports (Video and L&R audio). I hooked the 4-pin side of the provided Firewire cable to the front of the ADVC-100 and plugged to 6-pin side into my Audigy card. Nothing seemed to happen.
I tried to capture using Ulead Movie Factory demo and Ulead Video Studio 6, but they didn't see any capture sources.
After a while, I pulled the 4-pin side of the cable out of the ADVC-100 and plugged it back in. Windows made a 'do-do' sound, and I discovered that it had recognized it as a 1394 networking device...CRAP!

Since then, I've tried the following (none of which have worked):
1) Under device manager, disabled then re-enabled "OHCI Compliant IEEE 1394 Host Controller"
2) Under Control Panel-->Network Connections, disabled "1394 Connection 3"
3) Under device manager, uninstalled 1394 Adapter under Network Adapters. Restarted.
4) Turned off computer and ADVC-100. Made sure VCR was on and running. Turned on ADVC-100. Waited a few seconds and turned PC on (When Windows started: "Oh look. I found a new firewire network connection." CRAP!)
5) Poured holy water over the PC.

I've got Windows XP Home. I've installed SP1 and maybe SP2. I'm not even sure if there is a SP2, but under Add/Remove Programs it has listed "Windows XP Hotfix(SP2)".
I've got a Soyo K7V Dragon Plus with an onboard Promise RAID controller (which I'm using in a RAID0 config). Athlon T-bird 1.4GHz. GeForce 3. Sound Blaster Audigy (that's my only PCI card).

Anybody had a similar problem or have an idea what I need to do? Thanks in advance.

[NightWing]

You may want to go to Canopus site and look on their forum board. It seem there is a problem with XP/1394/SP1 some times. I think MS is up to SP1a.

[dcsos]

You can have the NETWORK adaptor installed same time as capture device
no conflict

What you need is to detect the CANOPUS

YOU NEED a new ENTRY called IMAGING DEVICE
with a MICROSOFT DV CAMERA AND VCR which will show properties that reveal a MICROSOFT DIRECT SHOW CAPTURE DRIVER installed to support it

This entry will be seperate in the device manager from the other two valid and seperate enumerations of your device
1."OHCI Compliant IEEE 1394 Host Controller"
2. "NETWORK ADAPTOR"

Why does XP call the CANOPUS and other hardware made by others a MICROSOFT DV DEVICE?..I don't know but install it as its yer Canopus it sees
How to accomplish this: I DUNNO as I don't own a canopus

[feeras]

FWIW. I read somewhere that there is an issue (for some people) with the ADVC100 and Windows XP SP1. I am almost certain Canopus has a patch for the people who lost their ADVC after upgrading to SP1. Email Canopus support or even check the Canopus forums for a solution. The Canopus website is simply www.canopus.com. On the other hand, it might simply be a conflict of hardware

Cheers,
feeras

[Solarjetman]

I have a ADVC-100 and was reading the canopus boards when I first bought it. I remember reading about a "bad batch" that they created and Canopus kind of aknowledged (they are pretty much just quietly replacing those as calls come in). You may want to investigate that route as well. I never bothered because mine works just fine.

[monoxide77]

did you press the power button on the ADVC to "on"? Just a simple suggestion. Windows will not detect it until the unit is powered on.

[tumbar]

Did you switch the selector swith on undeside to analog, think it ships in digital mode.

[stephen]

Thanks for the replies everyone.
Yes, the analog/digital dip switch was set to anolog, and yes the power was on.
One thing I wasn't sure about is what that red status light is supposed to do. It wasn't on at all, so I concluded that it doesn't come on (for analog input anyway) unless Macrovision is detected.

dcsos, I guess that makes sense. I'll leave that alone, then.

Concerning the WinXPSP1 "issue", I saw something about that at Canopus' forum for the ADVC family. I tried following the directions in their sticky post, but I only tried it a couple of times, and he specifically said to try more than that. Oops. I'll give that a go again tonight.

feeras, thanks for pointing out the patch. The forum did say something about that, but I missed it before. I'll email Canopus and see if I can get it.

Thanks for the help. I'll have at it again tonight when I get home from work.

[stephen]

Well, I found out what was wrong, so I thought I'd share the resolution with everybody in case someone else has the same problem.
One week and one RMA later, I plugged my second ADVC-100 into a fresh install of WinXP and still nothing. As I tried to pull the firewire cable from the back of the Audigy, Windows beeped like it had found new hardware.
That got me thinking.
I jiggled the firewire connector around in the Audigy port and it beeped again. Then, I gently applied pressure in different directions. When I pressed it down, Windows saw it, recognized it, and installed the AVC drivers.
So, turns out, the connector just didn't fit quite snugly enough into the receptacle. That bites. Oh well, it's working great now. Made my first DVD tonight (DBZ), and it played fine on my XBox.

[dcsos]

Yeah firewire sux for 'positivity of connectivity'
SCSI was better ..but termination & id's were a pain..
The scsi connector just felt more substantial

ps do you hear audio (slightly delayed) during capture?

I'm asking cause none of my fire wire capture appplications allow audio monitor (as out of sync as it would be)

It bites because sometimes when I'm capturing from an analog source..
the audio goes south(bad) during capture (glitchy sounds from incoming dropouts)and I won't know till after the entire capture that I need to do it over?

Does canopus pass audio during capture?

[stephen]

dcsos, as it happens, no, I can't hear audio during capture either. Only when I play it back.
What did you mean by "Does canopus pass audio"? Are you just asking if audio is captured?
The ADVC-100 has Audio Lock, or something like that, to keep the audio synchronized during conversion. On the one DVD I've made so far, the audio was spot on throughout the video, so maybe that feature deserves the credit. Not really sure though.
I'm using Ulead Video Studio 5 SE to capture.

P.S. Has anyone else had a similar problem with ANY kind of Firewire peripheral?

[dcsos]

Let me clarify...
Never had audio capture or sync issues with DV captured material..

Sometimes my source is way flawed, so I'd like to 'pass audio' or hear while I capture.. That way If a spot is too damaged., I can start again or right away..without hearing anything till playback is no good for me!

and what makes it so stange is all capture applications on my dual boot machine "PASS AUDIO" or allow monitoring during capture in WINDOWS 98

That is I reboot from XP into Win98 -and on the same machine-

Ulead VidCap6
Main Actor 4
MGI Video Wave
Adobe Premiere
and
Scenealyzer

ALL MAKE AUDIO AUDIBLE DURING CAPTURE
I think XP and 2000 never worked this out..or something

[stephen]

OK, so, no my box doesn't pass audio. I was recording from the VCR which was connected to the ADVC-100 via the RCA output. So, I ran the coax output to a TV while I was capturing. That way I could hear it.
Probably not the best way to do it.

P.S. That's really weird that XP won't do it when 98 will. Wish I could postulate as to why.