Samsung 3D LED TV Showing Frame Rate 47 not supported

[pritamdahat]

I have a Samsung 32ES6200R 32" Full HD 3D TV. I also have Samsung BD-E5500-XL 3D Blu-ray player. My TV play almost every video format but I am having problem playing one 3D HSBS mkv file on my TV which is showing error "FRAME RATE 47 NOT SUPPORTED"

But a lower model Samsung 32ES6030 32" Full HD 3D TV playing the same file without any glitch.

I extracted the following details of the said file with mkvingo GUI.

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EBML maximum ID length: 4
EBML maximum size length: 8
Doc type: matroska
Doc type version: 2
Doc type read version: 2
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Seek head
Seek entry
Seek ID: 0x15 0x49 0xa9 0x66 (KaxInfo)
Seek position: 223
Seek entry
Seek ID: 0x16 0x54 0xae 0x6b (KaxTracks)
Seek position: 300
Seek entry
Seek ID: 0x1c 0x53 0xbb 0x6b (KaxCues)
Seek position: 2168289945
EbmlVoid (size: 162)
Segment information
Timecode scale: 1000000
Muxing application: Lavf51.12.1
Writing application: Lavf51.12.1
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Duration: 2831.813s (00:47:11.813)
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A track
Track number: 1 (track ID for mkvmerge & mkvextract: 0)
Track UID: 1
Lacing flag: 0
Language: und
Codec ID: V_MPEG4/ISO/AVC
Track type: video
Default duration: 20.854ms (47.952 frames/fields per second for a video track)
Video track
Pixel width: 1920
Pixel height: 1080
Display width: 1920
Display height: 1080
CodecPrivate, length 39 (h.264 profile: Baseline @L1.3)
A track
Track number: 2 (track ID for mkvmerge & mkvextract: 1)
Track UID: 2
Lacing flag: 0
Language: und
Codec ID: A_AC3
Track type: audio
Audio track
Channels: 2
Sampling frequency: 44100
Bit depth: 16
Cluster

I changed the frame rate of the file from 47 to 25, 30 and 50i by using mkvmerge GUI, now all these files are playing on my tv but with shuttering i.e. slower than usual and without video-sound synchronization.

I also have 3D HSBS files with me which are playing perfectly on my tv and I am attaching the details of one of that file below.

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EBML maximum size length: 8
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Doc type version: 2
Doc type read version: 2
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Seek position: 4099
Seek entry
Seek ID: 0x16 0x54 0xae 0x6b (KaxTracks)
Seek position: 4257
Seek entry
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Seek position: 2841522839
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Seek position: 5662
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Timecode scale: 1000000
Muxing application: libebml v1.2.3 libmatroska v1.3.0
Writing application: mkvmerge v5.8.0 ('No Sleep / Pillow') built on Sep 2 2012 15:37:04
Duration: 9694.976s (02:41:34.976)
Date: Mon Nov 12 04:10:24 2012 UTC
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Track UID: 4224405633
Track type: video
Lacing flag: 0
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Codec ID: V_MPEG4/ISO/AVC
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Default duration: 41.708ms (23.976 frames/fields per second for a video track)
Language: und
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Pixel width: 1916
Pixel height: 1078
Display width: 1916
Display height: 1078
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Content encoding
Content compression
Algorithm: 3 (header removal)
Settings: length 1, data: 0x00
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Track number: 2 (track ID for mkvmerge & mkvextract: 1)
Track UID: 3352581531
Track type: audio
Default flag: 0
Codec ID: A_AAC
CodecPrivate, length 2
Default duration: 23.220ms (43.066 frames/fields per second for a video track)
Language: hin
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Sampling frequency: 44100
Channels: 2
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Track number: 3 (track ID for mkvmerge & mkvextract: 2)
Track UID: 2925218236
Track type: audio
Default flag: 0
Codec ID: A_AAC
CodecPrivate, length 2
Default duration: 21.333ms (46.875 frames/fields per second for a video track)
Audio track
Sampling frequency: 48000
Channels: 2
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Cluster

I just want to know how to convert that file which will compatible to my tv without any lose of audio & video quality in present and in future.

If help on boot my tv shows 1920x1080 60i.

[Selur]

without any lose of audio & video quality in present and in future.

you can't convert 48 fps to 60fps without losing quality

[Cornucopia]

GIGO.
Clearly, the file you started with was badly encoded to begin with.
No self-respecting professional would EVER encode a file to 47 whatever fps.
Get better source material.
Your TV comes with a manual - read it. It will tell you what it supports. Find material that matches those specs.
If you can't, you will continue to have problems like this.

Scott

[Selur]

No self-respecting professional would EVER encode a file to 47 whatever fps.

it's 48fps, mkvinfo just reports:
Default duration: 20.854ms (47.952 frames/fields per second for a video track)
(probably due to a few time codes beeing a bit off)

[Cornucopia]

48 instead of 47. That's nearly as bad.
If I had to guess, someone started with 24fps and doubled it, thinking incorrectly that it might be interlaced (24FPS never would). Not counting extremely rare cases, like someone getting a hold of a master DI copy of the Hobbit, you aren't going to find professional encoders using 48fps for anything.
Those good TVs that work well with film do so because they work on common multiples of both 24 and 30/60 (or 24 & 25/50 if in PAL areas). Such as 120Hz, 240Hz. A TV that accepted 48Fps and showed using 240Fps would look smooth, but anything less than that figure of 240 is one way or another going to show JUDDER with 48Fps footage. And the great bulk of TVs aren't even as well provisioned. They just do 59.94/60 or 50, or maybe 119.98/120 or 100 if you're lucky.

I'm sure you know this as well as I, Selur. I'm guessing the OP doesn't, and clearly wherever he/she got it from also doesn't.

Scott