I purchased InterVideo Winproducer 3 and the company had no problem taking my money. Now I need support and they are not so quick to respond!
I have sent them several emails, and even tried to call them. I gave up
after being on hold for over an hour.
When I try to save a file in the program as MPG1 or MPG2 to my hard drive I get the following error:
"Can not find the video encoder. Please install the video encoder again".
I have reinstalled (twice)
Searched the Intervideo Web site and Google for any references to this
error, but have come up empty.
I did successfully install (and was able to save MPG files on an old Laptop,
but it is very slow and not really where I want to use the program)
If anyone has any suggestions I would appreciate it.
(Windows XP Pro SP1 - if it matters)
Thanks
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