I've seen some laughably/depressingly bad transfer problems on Netflix, Amazon, iTunes, and Vudu. Particularly with SD content: aliasing is the most common, there's also 23.976fps stuff presented with combing, actual 29.97fps stuff inexplicably IVTC'd with combing, 29.97fps stuff inexplicably blended down to 25fps on a US service...
Netflix, at least, has a relatively simple process to report AV problems. Has anyone ever done this and seen it actually fixed?
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Last edited by newpball; 9th Jun 2015 at 12:49.
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Assuming Netflix still uses MS Silverlight, that may also be an issue as I have noticed as my bandwidth/speed drops, I get sometimes 'fuzzy' Netflix video.
Netflix recommends: https://help.netflix.com/en/node/306 -
And you guys actually pay for that?
Extraordinary claims require extraordinary evidence -Carl Sagan -
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That can't cause interlacing to appear, but of course the first thing any of their CSRs suggest is that the problem is on the viewer's end. I suppose for most people with issues, it is. In my case, I used multiple browsers and devices and confirmed that I was receiving the highest-bitrate stream using the diagnostic options available.
For the most recent thing that prompted me to post this thread, I initiated a live chat. After having me try another browser, etc., she confirmed that she saw what I was talking about when she tried watching an episode on her end. She asked me to use the "Report a problem" button for each episode. So I guess next time I should just head straight to that form.
I'll check the stream again in a month or two, but I don't have high hopes that it will be resolved. -
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Hate to burst your bubble Vaporeon, but did you see this: "In the third quarter of 2012, Netflix had 29.4 million subscribers" many more millions now so do you think they care about your problem?
Extraordinary claims require extraordinary evidence -Carl Sagan -
https://imgur.com/gallery/e0LcT6J
It's all of their customers problem, since everyone has access to the problem content. -
Even if a million customers had the same problem, I doubt that netflix would be concerned. (Since the other 30 plus million are still happy.)
Extraordinary claims require extraordinary evidence -Carl Sagan -
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Vapor... I was referring to your hope of getting your problem fixed.
Extraordinary claims require extraordinary evidence -Carl Sagan -
Yes, I know. That's why I quoted the portion of my post above. You can't kill what never existed.
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