"Error: Video Could Not Be Decoded"

[chrisj]

When trying to play a video(MP4) on a web page, in IE11, from my windows7 pc, and select the play button: I see " Video Could Not Be Decoded", yet it plays fine in Chrome and Firefox. Any ideas?

[Baldrick]

Flash or html5 video player?

[Baldrick]

Html5 video compatibility:
http://www.jwplayer.com/html5/formats/

[newpball]

Html5 video compatibility:
http://www.jwplayer.com/html5/formats/

Internet explorer scoring miserably as usual.

Chrisj, I would recommend you switch to a more video friendly browser!

[chrisj]

Thanks for the replies.
The web site plays the video in a video-js html5 player with flowplayer flash fall-back.
"switch to a more video friendly browser" isn't an option, I'm looking for a solution to get this to play in Chrome, IE and FF.

[Baldrick]

Does it "fall back" to the flash player? Right click on the video error and see if it's flash.

[chrisj]

Thanks for your reply.
I can't tell if it's flash. When I right click on the error, I don't see anything, except a drop-down lis.
So, I chose Inspect Element - see attached image of what part of Inspect Element is highlighted.
When I right-click on the player I see this (attached image - Encoding).
Any additional help/suggestions will be appreciated.