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  1. Member
    Join Date
    Jan 2002
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    United States
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    A while back AMD sent driver update which seems to have broken everything. After that update, any attempt to play video (AVI, MP4, NKV, etc) with MPC-HC, WMP, and VLC causes the program to crash right away. I can't even play DVD with WinDVD either, it just hangs and nothing gets played.

    I have tried rolling back and it's already been rolled back 4 years worth and I still can't play any video or any DVD. I tried removing and reinstalling VLC, it still crashes. I've wiped the AMD driver(everything including CCC) and got the original version off HP web site.

    So what else can I do? Mad at AMD for fouling up the video driver and somehow breaking my laptop so badly it can't do anything anymore. I am replacing this laptop in a few months so it can't cost anything right now, this laptop is about 3 years old and HP hadn't seen fit to issue proper updated video driver for built in AMD video in 4 years.
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  2. aBigMeanie aedipuss's Avatar
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    Oct 2005
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    666th portal
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    if it were me and i had to keep using it, i would wipe the hard drive and start fresh. if the hp has a recovery partition like most then it's fairly painless. back up your data and then re-install windows. the pita is all the updates that will be needed.

    or you might be able to upgrade to w10 for free and see if that fixes it.
    --
    "a lot of people are better dead" - prisoner KSC2-303
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  3. Member DB83's Avatar
    Join Date
    Jul 2007
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    United Kingdom
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    I may be wrong but....

    If your video driver was so badly screwed then you could not use the laptop at all. My guess is that the issue is the DirectX/Direct Show API.

    No idea if that can be repaired other than a OS re-install.
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  4. Member
    Join Date
    Mar 2008
    Location
    United States
    Search Comp PM
    If it all happened recently, perhaps System Restore?
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  5. Member
    Join Date
    Jan 2002
    Location
    United States
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    I can't run system restore. As soon as I open that, an error box pops up reporting explorer has stopped responding and needs to restart. I think somewhere a driver update or a system update got broke and corrupted something.

    Going to go ahead and do Windows 10 and if that doesn't fix the problem, I should be able to download Windows 10 separately to wipe the hard drive. Fortunately I backup regularly so it's just a few files to copy over and I can shoot that broken down corrupted OS.
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  6. Member
    Join Date
    Mar 2008
    Location
    United States
    Search Comp PM
    If suspected file corruption, use this command from an elevated (ADMIN authority) command prompt :

    SFC /SCANNOW
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