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  1. Hi Everyone...

    Really hoping someone can remind me of what I need to do:.... Although still downloading fine I am seeing an error... (seems I may have accidently updated some python items by mistake). my error: RequestsDependencyWarning: urllib3 (1.26.20) or chardet (5.2.0)/charset_normalizer (2.0.12) doesn't match a supported version!
    warnings.warn("urllib3 ({}) or chardet ({})/charset_normalizer ({}) doesn't match a supported "
    How would I go about correcting this please.. all i can remember is something along the lines of pip install --- but then is it ==... (all i can think is that i need to downgrade something) . for more clarity see screenshot.
    Image
    [Attachment 89458 - Click to enlarge]
    Image Attached Thumbnails Click image for larger version

Name:	30_oct_25_error.JPG
Views:	17
Size:	58.0 KB
ID:	89457  

    Quote Quote  
  2. I'm getting this error with ALL4, ITVX, My5

    Code:
                           / __ \/ ____/ |  / /  _/ | / / ____/
                          / / / / __/  | | / // //  |/ / __/
                         / /_/ / /___  | |/ // // /|  / /___
                        /_____/_____/  |___/___/_/ |_/_____/
                        ⠀
                        v3.3.3 Copyright © 2019-2025 rlaphoenix
                          https://github.com/devine-dl/devine
    
         Service Config loaded
         Loaded Cdm Widevine CDM: 4464 (L3)
         Loaded 0 Vaults
    
      ────────────────────────────── Service: ALL4 ───────────────────────────────
    
         Service is not Geoblocked in your region
          + Using cached Tokens...
         Authenticated with Service
    
      ────────────────────────────── Series: Hunted ──────────────────────────────
    
         8 Seasons, 48 Episodes
    
      ────────────────────────────── Hunted S08E01 ───────────────────────────────
    
         Cached 1 Key to 0/0 Vaults
         Cached 1 Key to 0/0 Vaults
    
         1 Video
         └── [H.264, SDR] | en | 1920x1080 @ 6298 kb/s, 25.000 FPS
             ⠴ ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ • --:-- • FAILED
         1 Audio
         └── [AAC] | en | 2.0 | 135 kb/s
             ⠴ ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ • --:-- • FAILED
         1 Subtitle
         └── [VTT] | en
              ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ • 00:00 • Downloaded
         5 Chapters
         ├── 00:00:00.000 | Chapter 01
         ├── 00:14:04.480 | Chapter 02
         ├── 00:25:24.280 | Chapter 03
         ├── 00:37:47.440 | Chapter 04
         └── 00:46:28.120 | Credits
    
         Widevine(AAAASnBzc2gAAAAA7e+LqXnWSs6jyCfc1R0h7QAAACoIARIQzk/GfJHBXChbM
         4/ghJH4LxoIcmJtY2g0dHYiCDEyODkyNDU5MgA=)
         └── ce4fc67c91c15c285b338fe08491f82f:440d4f908e3dd529ed0a8b4bbd1915ca*
    
    
         ❌ Download Failed...
            'charmap' codec can't decode byte 0x81 in position 121: character
         maps to <undefined>
            An unexpected error occurred in one of the download workers.
            See the error trace above for more information.
    And this error with STV

    Code:
                           / __ \/ ____/ |  / /  _/ | / / ____/
                          / / / / __/  | | / // //  |/ / __/
                         / /_/ / /___  | |/ // // /|  / /___
                        /_____/_____/  |___/___/_/ |_/_____/
                        ⠀
                        v3.3.3 Copyright © 2019-2025 rlaphoenix
                          https://github.com/devine-dl/devine
    
         Service Config loaded
         Loaded Cdm Widevine CDM: 4464 (L3)
         Loaded 0 Vaults
    
      ─────────────────────────────── Service: STV ───────────────────────────────
    
         Service is not Geoblocked in your region
    
      ───────────────────────────── Series: Accused ──────────────────────────────
    
         2 Seasons, 10 Episodes
    
      ───────────────────── Accused S01E01 1. Willy's Story ──────────────────────
    
         No Widevine PSSH was found for this track, is it DRM free?
         No Widevine PSSH was found for this track, is it DRM free?
    
         1 Video
         └── [H.264, SDR] | en | 1024x576 @ 1794 kb/s, 25.000 FPS
             ⠦ ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ • --:-- • FAILED
         1 Audio
         └── [AAC] | en | 127 kb/s
             ⠦ ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ • --:-- • FAILED
         1 Subtitle
         └── [VTT] | en
              ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ • 00:00 • Downloaded
         5 Chapters
         ├── 00:00:00.000
         ├── 00:10:41.400
         ├── 00:20:18.000
         ├── 00:33:02.704
         └── 00:47:44.000
    
    
         ❌ Download Failed...
            'charmap' codec can't decode byte 0x81 in position 116: character
         maps to <undefined>
            An unexpected error occurred in one of the download workers.
            See the error trace above for more information.
    Anyone know of a fix?
    Quote Quote  
  3. First id check your config. I noticed it says on yours, loaded 0 vaults.
    It should say:
    Service Config loaded
    Loaded Cdm Widevine CDM: 4464 (L3)
    Loaded 1 Vaults
    Type for config info:
    Code:
    devine env info
    As for the actual error, do you have all the dependencies installed?
    The error message "'charmap' codec can't decode byte" typically occurs in Python when trying to read a file that contains characters not supported by the specified encoding. To resolve this, you can try opening the file with a different encoding, such as 'utf-8', which can handle a wider range of characters.
    I am assuming (although not an expert by a very very long way) the dependency Unidecode isn't installed. Which could mean that a few dependencies aren't.

    Code:
    [tool.poetry.dependencies]
    python = ">=3.9,<4.0"
    appdirs = "^1.4.4"
    Brotli = "^1.1.0"
    click = "^8.1.7"
    construct = "^2.8.8"
    crccheck = "^1.3.0"
    jsonpickle = "^3.0.4"
    langcodes = { extras = ["data"], version = "^3.4.0" }
    lxml = "^5.2.1"
    pproxy = "^2.7.9"
    protobuf = "^4.25.3"
    pycaption = "^2.2.6"
    pycryptodomex = "^3.20.0"
    pyjwt = "^2.8.0"
    pymediainfo = "^6.1.0"
    pymp4 = "^1.4.0"
    pymysql = "^1.1.0"
    pywidevine = { extras = ["serve"], version = "^1.8.0" }
    PyYAML = "^6.0.1"
    requests = { extras = ["socks"], version = "^2.31.0" }
    rich = "^13.7.1"
    "rlaphoenix.m3u8" = "^3.4.0"
    "ruamel.yaml" = "^0.18.6"
    sortedcontainers = "^2.4.0"
    subtitle-filter = "^1.4.9"
    Unidecode = "^1.3.8"
    urllib3 = "^2.2.1"
    chardet = "^5.2.0"
    curl-cffi = "^0.7.0b4"
    Just a few things that you could look at.


    Originally Posted by Wilkies View Post
    I'm getting this error with ALL4, ITVX, My5

    Code:
                           / __ \/ ____/ |  / /  _/ | / / ____/
                          / / / / __/  | | / // //  |/ / __/
                         / /_/ / /___  | |/ // // /|  / /___
                        /_____/_____/  |___/___/_/ |_/_____/
                        ⠀
                        v3.3.3 Copyright © 2019-2025 rlaphoenix
                          https://github.com/devine-dl/devine
    
         Service Config loaded
         Loaded Cdm Widevine CDM: 4464 (L3)
         Loaded 0 Vaults
    
      ────────────────────────────── Service: ALL4 ───────────────────────────────
    
         Service is not Geoblocked in your region
          + Using cached Tokens...
         Authenticated with Service
    
      ────────────────────────────── Series: Hunted ──────────────────────────────
    
         8 Seasons, 48 Episodes
    
      ────────────────────────────── Hunted S08E01 ───────────────────────────────
    
         Cached 1 Key to 0/0 Vaults
         Cached 1 Key to 0/0 Vaults
    
         1 Video
         └── [H.264, SDR] | en | 1920x1080 @ 6298 kb/s, 25.000 FPS
             ⠴ ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ • --:-- • FAILED
         1 Audio
         └── [AAC] | en | 2.0 | 135 kb/s
             ⠴ ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ • --:-- • FAILED
         1 Subtitle
         └── [VTT] | en
              ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ • 00:00 • Downloaded
         5 Chapters
         ├── 00:00:00.000 | Chapter 01
         ├── 00:14:04.480 | Chapter 02
         ├── 00:25:24.280 | Chapter 03
         ├── 00:37:47.440 | Chapter 04
         └── 00:46:28.120 | Credits
    
         Widevine(AAAASnBzc2gAAAAA7e+LqXnWSs6jyCfc1R0h7QAAACoIARIQzk/GfJHBXChbM
         4/ghJH4LxoIcmJtY2g0dHYiCDEyODkyNDU5MgA=)
         └── ce4fc67c91c15c285b338fe08491f82f:440d4f908e3dd529ed0a8b4bbd1915ca*
    
    
         ❌ Download Failed...
            'charmap' codec can't decode byte 0x81 in position 121: character
         maps to <undefined>
            An unexpected error occurred in one of the download workers.
            See the error trace above for more information.
    And this error with STV

    Code:
                           / __ \/ ____/ |  / /  _/ | / / ____/
                          / / / / __/  | | / // //  |/ / __/
                         / /_/ / /___  | |/ // // /|  / /___
                        /_____/_____/  |___/___/_/ |_/_____/
                        ⠀
                        v3.3.3 Copyright © 2019-2025 rlaphoenix
                          https://github.com/devine-dl/devine
    
         Service Config loaded
         Loaded Cdm Widevine CDM: 4464 (L3)
         Loaded 0 Vaults
    
      ─────────────────────────────── Service: STV ───────────────────────────────
    
         Service is not Geoblocked in your region
    
      ───────────────────────────── Series: Accused ──────────────────────────────
    
         2 Seasons, 10 Episodes
    
      ───────────────────── Accused S01E01 1. Willy's Story ──────────────────────
    
         No Widevine PSSH was found for this track, is it DRM free?
         No Widevine PSSH was found for this track, is it DRM free?
    
         1 Video
         └── [H.264, SDR] | en | 1024x576 @ 1794 kb/s, 25.000 FPS
             ⠦ ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ • --:-- • FAILED
         1 Audio
         └── [AAC] | en | 127 kb/s
             ⠦ ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ • --:-- • FAILED
         1 Subtitle
         └── [VTT] | en
              ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ • 00:00 • Downloaded
         5 Chapters
         ├── 00:00:00.000
         ├── 00:10:41.400
         ├── 00:20:18.000
         ├── 00:33:02.704
         └── 00:47:44.000
    
    
         ❌ Download Failed...
            'charmap' codec can't decode byte 0x81 in position 116: character
         maps to <undefined>
            An unexpected error occurred in one of the download workers.
            See the error trace above for more information.
    Anyone know of a fix?
    Quote Quote  
  4. Originally Posted by the-equalizer View Post
    First id check your config. I noticed it says on yours, loaded 0 vaults.
    It should say:
    Service Config loaded
    Loaded Cdm Widevine CDM: 4464 (L3)
    Loaded 1 Vaults
    Type for config info:
    Code:
    devine env info
    As for the actual error, do you have all the dependencies installed?
    The error message "'charmap' codec can't decode byte" typically occurs in Python when trying to read a file that contains characters not supported by the specified encoding. To resolve this, you can try opening the file with a different encoding, such as 'utf-8', which can handle a wider range of characters.
    I am assuming (although not an expert by a very very long way) the dependency Unidecode isn't installed. Which could mean that a few dependencies aren't.

    Code:
    [tool.poetry.dependencies]
    python = ">=3.9,<4.0"
    appdirs = "^1.4.4"
    Brotli = "^1.1.0"
    click = "^8.1.7"
    construct = "^2.8.8"
    crccheck = "^1.3.0"
    jsonpickle = "^3.0.4"
    langcodes = { extras = ["data"], version = "^3.4.0" }
    lxml = "^5.2.1"
    pproxy = "^2.7.9"
    protobuf = "^4.25.3"
    pycaption = "^2.2.6"
    pycryptodomex = "^3.20.0"
    pyjwt = "^2.8.0"
    pymediainfo = "^6.1.0"
    pymp4 = "^1.4.0"
    pymysql = "^1.1.0"
    pywidevine = { extras = ["serve"], version = "^1.8.0" }
    PyYAML = "^6.0.1"
    requests = { extras = ["socks"], version = "^2.31.0" }
    rich = "^13.7.1"
    "rlaphoenix.m3u8" = "^3.4.0"
    "ruamel.yaml" = "^0.18.6"
    sortedcontainers = "^2.4.0"
    subtitle-filter = "^1.4.9"
    Unidecode = "^1.3.8"
    urllib3 = "^2.2.1"
    chardet = "^5.2.0"
    curl-cffi = "^0.7.0b4"
    Just a few things that you could look at.


    Originally Posted by Wilkies View Post
    I'm getting this error with ALL4, ITVX, My5

    Code:
                           / __ \/ ____/ |  / /  _/ | / / ____/
                          / / / / __/  | | / // //  |/ / __/
                         / /_/ / /___  | |/ // // /|  / /___
                        /_____/_____/  |___/___/_/ |_/_____/
                        ⠀
                        v3.3.3 Copyright © 2019-2025 rlaphoenix
                          https://github.com/devine-dl/devine
    
         Service Config loaded
         Loaded Cdm Widevine CDM: 4464 (L3)
         Loaded 0 Vaults
    
      ────────────────────────────── Service: ALL4 ───────────────────────────────
    
         Service is not Geoblocked in your region
          + Using cached Tokens...
         Authenticated with Service
    
      ────────────────────────────── Series: Hunted ──────────────────────────────
    
         8 Seasons, 48 Episodes
    
      ────────────────────────────── Hunted S08E01 ───────────────────────────────
    
         Cached 1 Key to 0/0 Vaults
         Cached 1 Key to 0/0 Vaults
    
         1 Video
         └── [H.264, SDR] | en | 1920x1080 @ 6298 kb/s, 25.000 FPS
             ⠴ ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ • --:-- • FAILED
         1 Audio
         └── [AAC] | en | 2.0 | 135 kb/s
             ⠴ ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ • --:-- • FAILED
         1 Subtitle
         └── [VTT] | en
              ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ • 00:00 • Downloaded
         5 Chapters
         ├── 00:00:00.000 | Chapter 01
         ├── 00:14:04.480 | Chapter 02
         ├── 00:25:24.280 | Chapter 03
         ├── 00:37:47.440 | Chapter 04
         └── 00:46:28.120 | Credits
    
         Widevine(AAAASnBzc2gAAAAA7e+LqXnWSs6jyCfc1R0h7QAAACoIARIQzk/GfJHBXChbM
         4/ghJH4LxoIcmJtY2g0dHYiCDEyODkyNDU5MgA=)
         └── ce4fc67c91c15c285b338fe08491f82f:440d4f908e3dd529ed0a8b4bbd1915ca*
    
    
         ❌ Download Failed...
            'charmap' codec can't decode byte 0x81 in position 121: character
         maps to <undefined>
            An unexpected error occurred in one of the download workers.
            See the error trace above for more information.
    And this error with STV

    Code:
                           / __ \/ ____/ |  / /  _/ | / / ____/
                          / / / / __/  | | / // //  |/ / __/
                         / /_/ / /___  | |/ // // /|  / /___
                        /_____/_____/  |___/___/_/ |_/_____/
                        ⠀
                        v3.3.3 Copyright © 2019-2025 rlaphoenix
                          https://github.com/devine-dl/devine
    
         Service Config loaded
         Loaded Cdm Widevine CDM: 4464 (L3)
         Loaded 0 Vaults
    
      ─────────────────────────────── Service: STV ───────────────────────────────
    
         Service is not Geoblocked in your region
    
      ───────────────────────────── Series: Accused ──────────────────────────────
    
         2 Seasons, 10 Episodes
    
      ───────────────────── Accused S01E01 1. Willy's Story ──────────────────────
    
         No Widevine PSSH was found for this track, is it DRM free?
         No Widevine PSSH was found for this track, is it DRM free?
    
         1 Video
         └── [H.264, SDR] | en | 1024x576 @ 1794 kb/s, 25.000 FPS
             ⠦ ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ • --:-- • FAILED
         1 Audio
         └── [AAC] | en | 127 kb/s
             ⠦ ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ • --:-- • FAILED
         1 Subtitle
         └── [VTT] | en
              ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ • 00:00 • Downloaded
         5 Chapters
         ├── 00:00:00.000
         ├── 00:10:41.400
         ├── 00:20:18.000
         ├── 00:33:02.704
         └── 00:47:44.000
    
    
         ❌ Download Failed...
            'charmap' codec can't decode byte 0x81 in position 116: character
         maps to <undefined>
            An unexpected error occurred in one of the download workers.
            See the error trace above for more information.
    Anyone know of a fix?
    Cheers for the pointer regarding the dependencies.

    It was working up until a few days ago. I've figured out that I've got two versions of Python and for some reason it was using the version without the dependencies (all of a sudden) so I've copied them all over and it's working like a charm again.

    I will say that I haven't recently installed a 2nd version of Python, I've had both versions for a while
    Quote Quote  



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