Apologies if this isn't the correct place to post this. I'm a little desperate!
I’ve had no trouble digitizing my own VHS tapes in the past, but I’m currently dealing with a more delicate situation. Before my father passed away, we were watching some old home videos together, and unfortunately, the VCR wrinkled a portion near the beginning of one of the tapes. It contains footage from when I was born, so it holds significant sentimental value.
It’s been a few years, and I now feel ready to digitize it, but I’m hesitant to attempt it myself out of concern for causing further damage. I’m wondering if there are any reputable services that specialize in handling damaged or fragile VHS tapes. Ideally, I’d like to find a professional with experience in this area who can safely preserve the footage.
Any recommendations or guidance would be greatly appreciated.
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Where do you live so people can give you some suggestions.
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You're wise to have been careful not to play the tape again to avoid possibly more damage. Tapes are often initially damaged by playing in a VCR which was in need of service/repair. They can then be vulnerable to more damage even when played in a perfectly good machine.
The company below has an excellent reputation for expertise in dealing with damaged tapes. It has been around a long time and is often cited for its high quality work. It's worth reading their website to get a feel for the scope and depth of their work.
They're located in NJ.
http://www.specsbros.com/Last edited by timtape; 19th Oct 2025 at 04:05.
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I'd be curious what they quote you. My guess is something like $100 plus shipping for the single tape with a several week turnaround time. Odds are the rest of your tape other than the eaten section is fine, but if you don't want to chance it, I suppose that's reasonable.
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100% agree that tapes of such sentimental value are priceless. I'd be glad to capture your tape for you for just the cost of return shipping. The potential risk would be that the tape could get lost in shipping and it's hard to trust really anyone on the internet, so I could see going with the more expensive/reputable route as well, but just throwing it out there as an option. I've also wanted to see what the quality of specbros transfers are, so if you have them do it first, I'd love to try to capture the same tape and see if there's a significant difference in the capture quality of their capture vs mine.
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I've done tapes in similar condition with a lesser value VCR and I can tell you don't expect the damaged area to be 100% recoverable, Depends on how severe the damage is, it goes from few horizontal stripes across the screen to full screen stripes, Most transfer places avoid passing that section over their expensive VCRs' heads unless they are not aware of it, Specs Bro is no exception, they will probably splice the damaged section of the tape before they capture it. If you want the damaged section to be scanned you will have to do it yourself or ask the capture place if they are willing to take the risk to do a pass of the tape as is without repairing it, but they have to have pro gear or at least a consumer frame TBC to be able to lock onto the signal of the damaged area.
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I expected as much! I just want to retrieve the rest so it's not forever lost to time. The wrinkled tape is quite frankly, beyond even considering it salvageable. I just want to save whatever I can from it. Hopefully I'll hear something back from them soon. If not, I'm not sure of any other options.
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Contact SpecBros for physically damaged media.
Don't risk it with anything else.Want my help? Ask here! (not via PM!)
FAQs: Best Blank Discs • Best TBCs • Best VCRs for capture • Restore VHS -
Here in northern Brazil, 90% of the tapes that come to me are like this; some aren't as bad as this one, but I've been doing recovery and digitization for 8 years. But when it comes to crumpled tape, I think even NASA couldn't produce a good video after trying to recover it.
[Attachment 89378 - Click to enlarge]
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