PotPlayer - visual glitch with static background

[Osin]

I noticed lately the weird glitch in PotPlayer. Sometimes when I exit the full screen mode parts of video stay at lower part of app interface. Usually its when video display some solid background (same color for couple of seconds, etc.). It started on version 240509(1.7.22232) and continues on 240618(1.7.22261).

Example:

[Attachment 80259 - Click to enlarge]

Anyone else have similar issue?

[looloo86]

I noticed lately the weird glitch in PotPlayer. Sometimes when I exit the full screen mode parts of video stay at lower part of app interface. Usually its when video display some solid background (same color for couple of seconds, etc.). It started on version 240509(1.7.22232) and continues on 240618(1.7.22261).

Example:

[Attachment 80259 - Click to enlarge]

Anyone else have similar issue?

I'm having the exact same issue. I'm using version 240618(1.7.22266). It would happen sometimes when I exit full screen. Did you figure out how to fix it yet?

[Osin]

Thanks for reply, I'm kind of glad that I'm not the only one with such issue.

I wasn't really looking for solution, just waiting for the update in hope it will fix itself, but, fun fact, yesteday I noticed that PotPlayer is set to always on top. I don't rember changing it, maybe I just click it buy accident or it set after update or something, I don't know. I set it now to never be always on top, maybe its this, maybe not. Worth a try.

If it will not help I will try to reach to developers. Their email adress is in app (run PotPlayer and press F1).

[looloo86]

Hmmm, I had it set to stay on top while playing in full screen. I set it to never now.

I think you should still reach out to them if you have time. Otherwise, there won't be a fix if they are not aware of the issue. And I don't think a lot of users know about this issue or just don't care about it. I searched around and you are the only other person with this issue.

[Osin]

It's not related with always on top settings. I send them an email with the details. I will update this post when I get a reply.

[looloo86]

It's not related with always on top settings. I send them an email with the details. I will update this post when I get a reply.

Yeah, it was still happening when I changed that setting to Never. And yes, please keep me updated if you hear back from them. Thanks.

[Osin]

Message from devs, highly doubt it will be fix. Hopefully, maybe by some magic in next updates.


[Attachment 81284 - Click to enlarge]

Edit:
And another message, so yeah, like I said previously.


[Attachment 81285 - Click to enlarge]

[looloo86]

Message from devs, highly doubt it will be fix. Hopefully, maybe by some magic in next updates.


[Attachment 81284 - Click to enlarge]

Edit:
And another message, so yeah, like I said previously.


[Attachment 81285 - Click to enlarge]

That sucks... But do you think it is possible that it's a GPU issue...? My driver is already up to date.

[Osin]

What card exactly You use, and what drivers version? We will verify if we have the same card.

[looloo86]

What card exactly You use, and what drivers version? We will verify if we have the same card.

I am using an EVGA 3080 Ti. The driver is version 560.70.

[Osin]

We have different cards and even different drivers so no way it's VGA problem. I'm sending this to devs.

[Attachment 81320 - Click to enlarge]


Edit:
Devs anwser, read: don't write anymore cos we don't give a f***.

[Attachment 81322 - Click to enlarge]

Edit 2:
I found a kind of workaround for this issue. When You want to exit full-screen mode, first pause the video, then exit.

[looloo86]

[Attachment 81320 - Click to enlarge]

We have different cards and even different drivers so no way it's VGA problem. I'm sending this to devs.

Edit:

[Attachment 81322 - Click to enlarge]
Devs anwser, read: don't write anymore cos we don't give a f***.

Edit 2:
I found a kind of workaround for this issue. When You want to exit full-screen mode, first pause the video, then exit.

LOL! Are you serious with their answer? I would love to see a screenshot of that.

I think it still glitches when the video stops. A lot of times I exit the full screen when the video has ended and stopped. It still glitches.

[Osin]

LOL! Are you serious with their answer? I would love to see a screenshot of that.

I didn't mean it literally, just read between lines. I had some experience with service and customer support, and it's a common policy to just say, "Everything is ok on our end, it's your issue". I kind of understand them, they can't reproduce this error and receive only two reports, but still.

I think it still glitches when the video stops. A lot of times I exit the full screen when the video has ended and stopped. It still glitches.

Then it's even more complex than in my case.

[Osin]

First of all, apology for double post, but it's almost year since last post, so I think it's not a big deal, considering that I found solution.

To resolve this problem You just have to, unfortunately, downgrade PotPlayer to version 240315 (realeased on 2024-03-15). It can be easily found on VideoHelp Forum, PotPlayer section, older versions. Of course You have to block all updates, check for updates, auto updates options, etc. Also, to be sure, I didn't export any settings from most recent version to old one. Simply make screenshots of your settings, and put them manually to older version. It's painfull, but better to be save than sorry.

For the past couple of weeks I did some heavy testing of version 240315. No more visual glitches or other bugs, etc.

Regarding PotPlayer support... They are absolute joke. I was patiently waiting for them to fix this. Around march they realesed bunch of beta version, so I naively though that they will fix tons of bugs. When they finally realeased stable version 250514(1.7.22541) this happened.


[Attachment 87457 - Click to enlarge]

Then I send them message and I received almost immediate reply.


[Attachment 87459 - Click to enlarge]

3 minutes after my message! They don't even look at screenshot! Joke! They don't care. I also found on forum other people who had similar experience with PotPlayer support.

So, if You have this bug/glitch just downgrade, block update and forget about support and new versions.

[Negqtive]

Hi everyone!

I ran into an issue with RTX 4070 and Ryzen 7 7800X3D on Windows 11, where parts of a window would "stick" on top of other windows after minimizing or resizing certain apps — especially video players. The stuck area would reappear when moving the mouse around.

After hours of testing, I found two working solutions:

Solution 1 – System-Wide Fix

This fix works for any application, not just media players.

Step 1 – Set Windows to High Performance

Go to:
Start → Control Panel → Power Options
(Switch to "Small icons" view in the top-right if needed)


[Attachment 88677 - Click to enlarge]

Select: High performance power plan


[Attachment 88674 - Click to enlarge]

Step 2 – Set NVIDIA to Maximum Performance

Open:
NVIDIA Control Panel → Manage 3D settings → Global Settings

Set:
Power management mode → Prefer maximum performance


[Attachment 88675 - Click to enlarge]

Step 3 – Force High Performance GPU per App (in Windows Settings)

Go to:
Settings → System → Display → Graphics

Find PotPlayer (or add it manually)

Click Options → Set to:
High performance

Repeat this step for any app where you see the issue (browsers, media players, etc.)


[Attachment 88676 - Click to enlarge]

Step 4 – Restart your PC

Make sure to reboot so changes apply correctly.

Why this helps:

In Windows 11, the GPU may enter low-power P-states (like P3/P8) when idle or during light tasks. When an app (like a video player) suddenly needs GPU acceleration, it can cause glitches if the GPU hasn’t fully “woken up.” Setting everything to High Performance keeps the GPU active and avoids these sudden transitions that cause rendering bugs.

Solution 2 – Media Player Specific Fix (PotPlayer)

If you only experience the issue with video playback (e.g., PotPlayer), this method can help too.

Steps:

Download and install madVR (a high-quality video renderer)

Open PotPlayer → Press F5 to open settings → Go to Video

Set Video renderer to: madshi Video Renderer (madVR)


[Attachment 88678 - Click to enlarge]

Close and reopen PotPlayer

Now madVR will start with PotPlayer and appear in the system tray. It takes full control over video rendering and bypasses Windows DWM, effectively eliminating this rendering bug.

[Lucas zxc]

I was having that same problem, you know, not only that, but also one where when I exit full screen mode, the screen flickers for a few seconds.

[Lucas zxc]

First of all, apology for double post, but it's almost year since last post, so I think it's not a big deal, considering that I found solution.

To resolve this problem You just have to, unfortunately, downgrade PotPlayer to version 240315 (realeased on 2024-03-15). It can be easily found on VideoHelp Forum, PotPlayer section, older versions. Of course You have to block all updates, check for updates, auto updates options, etc. Also, to be sure, I didn't export any settings from most recent version to old one. Simply make screenshots of your settings, and put them manually to older version. It's painfull, but better to be save than sorry.

For the past couple of weeks I did some heavy testing of version 240315. No more visual glitches or other bugs, etc.

Regarding PotPlayer support... They are absolute joke. I was patiently waiting for them to fix this. Around march they realesed bunch of beta version, so I naively though that they will fix tons of bugs. When they finally realeased stable version 250514(1.7.22541) this happened.


[Attachment 87457 - Click to enlarge]

Then I send them message and I received almost immediate reply.


[Attachment 87459 - Click to enlarge]

3 minutes after my message! They don't even look at screenshot! Joke! They don't care. I also found on forum other people who had similar experience with PotPlayer support.

So, if You have this bug/glitch just downgrade, block update and forget about support and new versions.

If you have received or receive any further response from them, even an update that resolves this issue, please let us know.

[Lucas zxc]

Hi everyone!
Solution 2 – Media Player Specific Fix (PotPlayer)

If you only experience the issue with video playback (e.g., PotPlayer), this method can help too.

Steps:

Download and install madVR (a high-quality video renderer)

Open PotPlayer → Press F5 to open settings → Go to Video

Set Video renderer to: madshi Video Renderer (madVR)


[Attachment 88678 - Click to enlarge]

Close and reopen PotPlayer

Now madVR will start with PotPlayer and appear in the system tray. It takes full control over video rendering and bypasses Windows DWM, effectively eliminating this rendering bug.

I don't know if I needed to install it, because in my Potplayer, this Madashi option already comes natively


[Attachment 88817 - Click to enlarge]

[Osin]

If you have received or receive any further response from them, even an update that resolves this issue, please let us know.

I saw your post on Reddit and wanted to ask there if it was the same problem as mine
Unfortunately, the only solution is to downgrade to the version I posted (I can also confirm that up to this day I have no more bugs/glitches).
If it comes to support, I don't bother asking them to fix this bug, because the only answer from them, as you can see, is: "My system is OK."
My is also ok, and I don't need some new fancy features I won't even use once.

I don't know if I needed to install it, because in my Potplayer, this Madashi option already comes natively

Yes, it is native. I got this in my version also, and I didn't install any additional codecs besides what PotPlayer downloads itself when installed or when running unsupported video format. Doubt it will resolve this glitch, but it's worth a try.

[Lucas zxc]

If you have received or receive any further response from them, even an update that resolves this issue, please let us know.

I saw Your post on reddit and wanted to asked there if it was the same problem as mine
Unfortunatelly the only solution is downgrade to version I posted (I can also conforim that up to this day I have no more bugs/glitches).
If it comes to support I don't bother asking them to fix this bug, because the only anwser from them, as You can see, is: "My system ok." My is also ok and I don't need some new fancy features I won't even use once.

But what about what Negqtive said above?

[Lucas zxc]

If you have received or receive any further response from them, even an update that resolves this issue, please let us know.

I saw your post on Reddit and wanted to ask there if it was the same problem as mine

In addition to this glitch in the control below the video, the screen flickers for a few seconds when I exit full screen mode

[Osin]

If you have received or receive any further response from them, even an update that resolves this issue, please let us know.

I saw Your post on reddit and wanted to asked there if it was the same problem as mine
Unfortunatelly the only solution is downgrade to version I posted (I can also conforim that up to this day I have no more bugs/glitches).
If it comes to support I don't bother asking them to fix this bug, because the only anwser from them, as You can see, is: "My system ok." My is also ok and I don't need some new fancy features I won't even use once.

But what about what Negqtive said above?

Like I said, worth a try, but personally I doubt it will help.

[Lucas zxc]

If you have received or receive any further response from them, even an update that resolves this issue, please let us know.

I saw Your post on reddit and wanted to asked there if it was the same problem as mine
Unfortunatelly the only solution is downgrade to version I posted (I can also conforim that up to this day I have no more bugs/glitches).
If it comes to support I don't bother asking them to fix this bug, because the only anwser from them, as You can see, is: "My system ok." My is also ok and I don't need some new fancy features I won't even use once.

But what about what Negqtive said above?

Like I said, worth a try, but personally I doubt it will help.

I made this configuration on my PC, I will see if it solved the problem

Try it on yours too and then tell what you got. If you don't want to update, test it with a portable version.

[Osin]

Try it on yours too and then tell what you got. If you don't want to update, test it with a portable version.

Why would I when "My system OK"

[Lucas zxc]

Try it on yours too and then tell what you got. If you don't want to update, test it with a portable version.

Why would I when "My system OK"

is that for us to know if this guy's solution will work for everyone

[Lucas zxc]

but if you don't want to test it, no problem, I'll test it myself. I've already also downloaded the version you said doesn't have this problem.

[Negqtive]

I don't know if I needed to install it, because in my Potplayer, this Madashi option already comes natively

Hi,
I didn’t have any flickering, but I occasionally experienced a similar graphical glitch — just like the one the original poster described. It happened rarely in browsers and quite often in PotPlayer.

The issue looked like this:


[Attachment 88820 - Click to enlarge]

When exiting fullscreen mode, part of the screen would “stick” to the interface and would only disappear when hovering the mouse over the affected area.

After switching both Windows and GPU settings to High Performance mode, the glitch hasn’t returned.

Regarding madVR — yes, I did install it on my system, and while using it, the glitch was completely gone. However, after the performance tweaks fixed the issue, I went back to the default renderer and everything still works fine.

[Lucas zxc]

I don't know if I needed to install it, because in my Potplayer, this Madashi option already comes natively

Regarding madVR — yes, I did install it on my system, and while using it, the glitch was completely gone. However, after the performance tweaks fixed the issue, I went back to the default renderer and everything still works fine.

But in mine, there is already a madVR option in Video Render without me having installed it, and I'm not the only one

[Lucas zxc]

I don't know if I needed to install it, because in my Potplayer, this Madashi option already comes natively

Hi,
I didn’t have any flickering, but I occasionally experienced a similar graphical glitch — just like the one the original poster described. It happened rarely in browsers and quite often in PotPlayer.

The issue looked like this:


[Attachment 88820 - Click to enlarge]

When exiting fullscreen mode, part of the screen would “stick” to the interface and would only disappear when hovering the mouse over the affected area.

After switching both Windows and GPU settings to High Performance mode, the glitch hasn’t returned.

Strange, because I experience black screen flickers when I exit FullScreen in Potplayer

But anyway, I did what you said, let's see if that solves both of these problems.

[Negqtive]

But anyway, I did what you said, let's see if that solves both of these problems.

Really hope this fix works for you too — best of luck!