VSDC Exporting Issues - Can Someone help me export?

[INsupps]

I have a very short (1m15s), basic video that I need for a website. I have completed my editing, but every time I go to export the project, the software crashes. No matter what format or quality I choose, the software stops working. If I can send someone my vproj file, would you be able to export it in the format I need then send it back via dropbox? I need this video asap. Thank you in advance.

[poisondeathray]

What makes you think it won't crash for other people as well? It's pretty buggy software

It's probably faster to redo the project in something else more stable, especially since your description says it's short and basic

[INsupps]

I've read on numerous forums and comment sections where people have had success using VSDC and have exported without issue. I'm not thinking that my actual video is the problem, but something is conflicting within Windows. I would like to use Windows Movie Maker but you cannot add a watermark/logo. I'm very new to video editing and would not like to start from scratch.

[poisondeathray]

What type of video is it? Use mediainfoxp (view=>text)

There are many ways to add a logo or watermark, is that all you are doing? Or what other manipulations are you doing ?

[INsupps]

The video was shot on an iphone 6s. I have added a title screen, minor fade in and out effects, some text captions and I slowed the playback rate to 25% for a portion of the video. I would like to export it as a high quality MOV or MPG file.

[poisondeathray]

It's might be crashing because your video is likely VFR (variable frame rate) . Mediainfoxp will tell you

[INsupps]

Here's the breakdown:
General
Complete name : C:\Users\pete\Dropbox\Camera Uploads\2015-11-10 16.10.14.mov
Format : MPEG-4
Format profile : QuickTime
Codec ID : qt
File size : 111 MiB
Duration : 54s 807ms
Overall bit rate mode : Variable
Overall bit rate : 17.1 Mbps
Encoded date : UTC 2015-11-10 21:10:14
Tagged date : UTC 2015-11-10 21:11:09
Writing library : Apple QuickTime
com.apple.quicktime.location.ISO6709 : +40.3220-080.0423+351.215/
com.apple.quicktime.make : Apple
com.apple.quicktime.model : iPhone 6s
com.apple.quicktime.software : 9.1
com.apple.quicktime.creationdate : 2015-11-10T16:10:14-0500

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4
Format settings, CABAC : Yes
Format settings, ReFrames : 1 frame
Format settings, GOP : M=1, N=30
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 54s 807ms
Bit rate : 17.0 Mbps
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Variable
Frame rate : 29.970 fps
Minimum frame rate : 28.571 fps
Maximum frame rate : 30.000 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.273
Stream size : 111 MiB (99%)
Title : Core Media Video
Encoded date : UTC 2015-11-10 21:10:14
Tagged date : UTC 2015-11-10 21:11:09
Color range : Limited
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709

Audio
ID : 2
Format : AAC
Format/Info : Advanced Audio Codec
Format profile : LC
Codec ID : 40
Duration : 54s 807ms
Source duration : 54s 869ms
Bit rate mode : Variable
Bit rate : 83.9 Kbps
Channel(s) : 1 channel
Channel positions : Front: C
Sampling rate : 44.1 KHz
Compression mode : Lossy
Stream size : 562 KiB (0%)
Source stream size : 562 KiB (0%)
Title : Core Media Audio
Encoded date : UTC 2015-11-10 21:10:14
Tagged date : UTC 2015-11-10 21:11:09

Other #1
Type : meta
Duration : 54s 807ms
Bit rate mode : CBR

Other #2
Type : meta
Duration : 54s 807ms
Bit rate mode : CBR

[poisondeathray]

Frame rate mode : Variable
Frame rate : 29.970 fps
Minimum frame rate : 28.571 fps
Maximum frame rate : 30.000 fps

I suspect that is what is causing VSDC to crash . Probably it will crash on another computer using that as well. You can try to convert it to CFR then replace the asset, or use something else

[smrpix]

Also, iPhone 6 video is generally even more finicky than previous versions (partly due to whatever proprietary voodoo they're using to create slow motion.) Even sophisticated editors like Premiere don't recognize some of the underlying code.