Recording issues with LG DVB-T HDD/DVD Recorder RHT497H

[Geex360]

LG DVB-T HDD/DVD Recorder RHT497H My in-laws have recently bought this DVD/HDD recorder to go with their LG TV ready for the "Switch over" and as I am supposed to be sort of the techie type one of the family they are forever asking me for help with it.

Just recently after only having the unit for approx 3 months they have experienced the following issues!

when trying to play back a recorded program it will freeze and the unit becomes unresponsive to any command from the remote except holding down the power button for over 5 seconds which resets the unit, having looked at it i can confirm it does this and just tonight the unit would not respond at all. can anyone help me out with an answer or solution to fixing it please?

thank you

Geex360

[postie1392]

i have also owned this dvd recorder and had this problem and returned the unit to the shop and swapped it for a sony rdrd100 which is also giving me a similar problem