TMPGEnc 4.0 XPress - audio only no video?

[Trang-Ly]

Hi

Umm I'm having a problem with converting .MP4 files to...well any other format...I've successfully converted about 12 files to AVI with no problem..but there are a few .MP4 files that I just can't get to work.

I don't change any of my settings from the ones that were successful, but when I try to convert I get a file that has only audio, I'm not sure what I'm doing wrong. I've tried using different avi codecs and have also tried to convert to other formats such as MPEG and get the same problem.

I noticed that during the encoding process the video preview screen is black so that's pretty much my clue that I'm going to get a video-less file in the end.

If anyone could help me out if they've come across the same problem before I'd be REALLY thankful =)

Thanks everyone!

[Baldrick]

Can you play the mp4 in windows media player?
And please post the details of the mp4, such as the video codec. Identify it with MediaInfo.

You could also try convert the mp4 to avi with other converters such as alltoavi, super, winff, etc.

[Trang-Ly]

thanks a lot for the quick reply this is the info I got from MediaInfo:

Format : MPEG-4
Format profile : Base Media
Codec ID : isom
File size : 349 MiB
Duration : 1h 12mn
Overal bit rate : 677 Kbps
Encoded date : UTC 2006-12-31 08:53:58
Tagged date : UTC 2006-12-31 08:53:58

Video
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L5.1
Format settings, CABAC : Yes
Format settings, ReFrames : 8
Codec ID : avc1
Duration : 1h 12mn
Bit rate mode : VBR
Bit rate : 577 Kbps
Maximum bit rate : 2612 Kbps
Width : 528 pixels
Height : 360 pixels
Display aspect ratio : 1.467
Frame rate mode : CFR
Frame rate : 29.970 fps
Colorimetry : 4:2:0
Scan type : Progressive
Bits/(Pixel*Frame) : 0.101
Stream size : 297 MiB
Encoded date : UTC 2006-12-31 08:53:58
Tagged date : UTC 2006-12-31 08:54:23

Audio
Format : AAC
Format/Info : Advanced Audio Codec
Format version : Version 4
Format profile : LC
Format settings, SBR : No
Duration : 1h 12mn
Bit rate mode : VBR
Bit rate : 96.0 Kbps
Maximum bit rate : 134 Kbps
Channel(s) : 2 channels
Channel positions : L R
Sampling rate : 48.0 KHz
Resolution : 16 bits
Stream size : 49.5 MiB
Encoded date : UTC 2006-12-31 08:54:15
Tagged date : UTC 2006-12-31 08:54:23


and i will start looking at other converters as well

EDIT

sorry also no i can't play it on windows media player..ive been using VLC media player

[Trang-Ly]

thanks a lot in the future if anyone comes across the same problem.. WinFF did the trick for me