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ffmpeg.exe has stoped working
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downer
Member


Joined: 01 Apr 2002
Post Posted: Jun 24, 2009 20:33 Posts View users profile Send private message Reply with quote
Just installed this application on my Vista machine (newest version). Every time I go to add and avi asset I get a popup that says ffmpeg.exe has stoped working and it wont add the asset.

Any ideas?

Thanks.

ChrissyBoy
SVCD2DVD Mod


Joined: 10 Feb 2003
Location: Yorkshire!
Post Posted: Jun 25, 2009 01:46 Posts Comp View users profile Send private message Reply with quote
what are the video and audio details on the avi in question? What does mediainfo give you?
_________________
SVCD2DVD v2.5, AVI/MPEG/HDTV/AviSynth/h264->DVD, PAL->NTSC conversion.
VOB2MPG PRO, Extract mpegs from your DVDs - with you in control!

monkey_man
Member


Joined: 01 Oct 2009
Location: United Kingdom
Post Posted: Oct 01, 2009 09:11 Posts Comp View users profile Send private message Reply with quote
Hi ChrissyBoy

I seem to be getting the same error, I have been using the software all working fine from year dot, it has worked fine on my Windows 7 Beta, but now after installing the Retail Windows 7 I get the ffmpeg.exe has stopped working.

I have tried removing it and re installing it but get same error with any file I try to add

The problem details that are displayed are below

Problem signature:
Problem Event Name: BEX
Application Name: ffmpeg.exe
Application Version: 0.0.0.0
Application Timestamp: 493ceb68
Fault Module Name: ffmpeg.exe
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 493ceb68
Exception Offset: 00448ad0
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 2057
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Hope you can help fix this as stuck without it sad.gif


Thanks
biggrin.gif

ChrissyBoy
SVCD2DVD Mod


Joined: 10 Feb 2003
Location: Yorkshire!
Post Posted: Oct 01, 2009 09:15 Posts Comp View users profile Send private message Reply with quote
Is this on adding a file?
_________________
SVCD2DVD v2.5, AVI/MPEG/HDTV/AviSynth/h264->DVD, PAL->NTSC conversion.
VOB2MPG PRO, Extract mpegs from your DVDs - with you in control!

monkey_man
Member


Joined: 01 Oct 2009
Location: United Kingdom
Post Posted: Oct 01, 2009 09:22 Posts Comp View users profile Send private message Reply with quote
Hi yes it is when I add any type of file

ChrissyBoy
SVCD2DVD Mod


Joined: 10 Feb 2003
Location: Yorkshire!
Post Posted: Oct 01, 2009 09:32 Posts Comp View users profile Send private message Reply with quote
Can you give an example file path please?
_________________
SVCD2DVD v2.5, AVI/MPEG/HDTV/AviSynth/h264->DVD, PAL->NTSC conversion.
VOB2MPG PRO, Extract mpegs from your DVDs - with you in control!

monkey_man
Member


Joined: 01 Oct 2009
Location: United Kingdom
Post Posted: Oct 01, 2009 10:02 Posts Comp View users profile Send private message Reply with quote
Hi do you mean the file path of the video file I want to convert

If you do then it would be C:\Users\Admin\Videos\HEROES_2\Heroes.EW03.avi

thanks

ChrissyBoy
SVCD2DVD Mod


Joined: 10 Feb 2003
Location: Yorkshire!
Post Posted: Oct 01, 2009 11:53 Posts Comp View users profile Send private message Reply with quote
Well i have just tried it on my Win 7 RTM and no issues.... So lets try to narrow it down:

Where is SVCD2DVD installed?
_________________
SVCD2DVD v2.5, AVI/MPEG/HDTV/AviSynth/h264->DVD, PAL->NTSC conversion.
VOB2MPG PRO, Extract mpegs from your DVDs - with you in control!

monkey_man
Member


Joined: 01 Oct 2009
Location: United Kingdom
Post Posted: Oct 01, 2009 13:50 Posts Comp View users profile Send private message Reply with quote
I have installed it both in the program folder and removed then re installed direct to the C drive but still seem to get the same problem, loads fine just as soon as I try to add a file the ffmpeg error appears.

Ai Haibara
VH Wanderer


Joined: 22 Jan 2006
Location: Here. Or... there?
Post Posted: Oct 01, 2009 14:29 Posts Comp View users profile Send private message Reply with quote
Some other possibilities, that I thought I'd add:

Do you have a copy of ffmpeg.exe anywhere else in your PATH?

You might post a GSpot screenshot or MediaInfo tree-view information with one of the videos loaded into either utility. Maybe there's something about the videos that ffmpeg simply doesn't like.
_________________
If cameras add ten pounds, why would people want to eat them?

monkey_man
Member


Joined: 01 Oct 2009
Location: United Kingdom
Post Posted: Oct 02, 2009 13:08 Posts Comp View users profile Send private message Reply with quote
Hi no ffmpeg anywhere in the path, I have added the gpot view

Whats strange is that it worked fine on windows 7 beta but now after upgrading and to the retail version and re instaling into the same directory it come up with error, I have even tried an old avi file that wrked perfectly while it was in beta





ChrissyBoy
SVCD2DVD Mod


Joined: 10 Feb 2003
Location: Yorkshire!
Post Posted: Oct 03, 2009 13:19 Posts Comp View users profile Send private message Reply with quote
Open a command prompt and type this:

Code:
"PATH TO SVCD2DVD FOLDER\ffmpeg.exe" -i "PATH TO YOUR AVI FILE" -author john


And then post the output or any error message please.
_________________
SVCD2DVD v2.5, AVI/MPEG/HDTV/AviSynth/h264->DVD, PAL->NTSC conversion.
VOB2MPG PRO, Extract mpegs from your DVDs - with you in control!

monkey_man
Member


Joined: 01 Oct 2009
Location: United Kingdom
Post Posted: Oct 04, 2009 15:18 Posts Comp View users profile Send private message Reply with quote
Hi Chris

That's all above my head but I have tried as you said and get the following

Quote:
C:\BadgerIT\SVCD2DVD is not recognized as an internal or external command, operable program or batch file.


not sure if that is what you are looking for

Thanks

ChrissyBoy
SVCD2DVD Mod


Joined: 10 Feb 2003
Location: Yorkshire!
Post Posted: Oct 04, 2009 17:24 Posts Comp View users profile Send private message Reply with quote
Can you try again.... Make sure both paths are within quotes.
_________________
SVCD2DVD v2.5, AVI/MPEG/HDTV/AviSynth/h264->DVD, PAL->NTSC conversion.
VOB2MPG PRO, Extract mpegs from your DVDs - with you in control!

monkey_man
Member


Joined: 01 Oct 2009
Location: United Kingdom
Post Posted: Oct 22, 2009 09:02 Posts Comp View users profile Send private message Reply with quote
Hi Chris

Sorry for late reply been away, thanks for getting back, I did try again making sure both in quotes but get

The system cannot find path specified

I guess i'm not doing something wrong I have tried placing the avi directly into my C drive but get same as above.

Must admit not the used to using command prompt

Is there anything else I can try, I'm having to use ConvertX2dvd at the moment which is no way near as good as yours so would love to get this fixed.

Thanks again

ChrissyBoy
SVCD2DVD Mod


Joined: 10 Feb 2003
Location: Yorkshire!
Post Posted: Oct 27, 2009 16:14 Posts Comp View users profile Send private message Reply with quote
Can you post the command you are trying please?
_________________
SVCD2DVD v2.5, AVI/MPEG/HDTV/AviSynth/h264->DVD, PAL->NTSC conversion.
VOB2MPG PRO, Extract mpegs from your DVDs - with you in control!

skeet09
Member


Joined: 27 Oct 2009
Location: United States
Post Posted: Oct 27, 2009 22:59 Posts Comp View users profile Send private message Reply with quote
i get the same thing when i try to add ANY of my .AVI files that i have i bought this program so i can put them all on DVD and its not working when i try to add the avi file to the asset the ffmpeg.exe error pops up can you please fix this or come up with a solution THANK YOU

ChrissyBoy
SVCD2DVD Mod


Joined: 10 Feb 2003
Location: Yorkshire!
Post Posted: Oct 28, 2009 02:29 Posts Comp View users profile Send private message Reply with quote
ChrissyBoy wrote:
Open a command prompt and type this:

Code:
"PATH TO SVCD2DVD FOLDER\ffmpeg.exe" -i "PATH TO YOUR AVI FILE" -author john


And then post the output or any error message please.

_________________
SVCD2DVD v2.5, AVI/MPEG/HDTV/AviSynth/h264->DVD, PAL->NTSC conversion.
VOB2MPG PRO, Extract mpegs from your DVDs - with you in control!

skeet09
Member


Joined: 27 Oct 2009
Location: United States
Post Posted: Oct 28, 2009 07:12 Posts Comp View users profile Send private message Reply with quote
so im supposed to put "C:\Program Files (x86)\BadgerIT\ffmpeg.exe" -i "C:\Users\Skeet\Documents\Movies\Stop-Loss" in the command prompt? i put it in exactly like that and it says "C:\Program Files (x86)\BadgerIT\ffmpeg.exe" is not recognized as an internal or external command, operable program or batch file

ChrissyBoy
SVCD2DVD Mod


Joined: 10 Feb 2003
Location: Yorkshire!
Post Posted: Oct 28, 2009 08:07 Posts Comp View users profile Send private message Reply with quote
how about

Code:
"C:\Program Files (x86)\BadgerIT\SVCD2DVD v2.5\ffmpeg.exe"


don't forget the filename of the avi in

Code:
-i "C:\Users\Skeet\Documents\Movies\Stop-Loss\movie.avi"


and the
Code:
-author john
bit
_________________
SVCD2DVD v2.5, AVI/MPEG/HDTV/AviSynth/h264->DVD, PAL->NTSC conversion.
VOB2MPG PRO, Extract mpegs from your DVDs - with you in control!

skeet09
Member


Joined: 27 Oct 2009
Location: United States
Post Posted: Oct 28, 2009 08:14 Posts Comp View users profile Send private message Reply with quote
ok thanks for the descriptiveness ok and i tried it and this is exactly what popped up

Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Skeet>"C:\Program Files (x86)\BadgerIT\SVCD2DVD v2.5\ffmpeg.exe" -i "C:
\Users\Skeet\Documents\Movies\Stop-Loss\Stop-Loss.avi" -author john
FFmpeg version UNKNOWN, Copyright (c) 2000-2008 Fabrice Bellard, et al.
configuration: --disable-debug --disable-vhook --enable-avisynth --enable-gpl
--enable-pthreads --enable-libfaad --enable-memalign-hack --enable-swscale --dis
able-devices
libavutil 49.12. 0 / 49.12. 0
libavcodec 52. 6. 0 / 52. 6. 0
libavformat 52.23. 1 / 52.23. 1
libavdevice 52. 1. 0 / 52. 1. 0
libswscale 0. 6. 1 / 0. 6. 1
built on Dec 7 2008 19:00:16, gcc: 4.3.0 20080305 (alpha-testing) mingw-20080
502





and after all that, popped again as usual was the error ffmpeg.exe has stopped working

ChrissyBoy
SVCD2DVD Mod


Joined: 10 Feb 2003
Location: Yorkshire!
Post Posted: Oct 28, 2009 10:47 Posts Comp View users profile Send private message Reply with quote
Can you reinstall the program in a folder other than "Program Files"? See if that helps.
_________________
SVCD2DVD v2.5, AVI/MPEG/HDTV/AviSynth/h264->DVD, PAL->NTSC conversion.
VOB2MPG PRO, Extract mpegs from your DVDs - with you in control!

monkey_man
Member


Joined: 01 Oct 2009
Location: United Kingdom
Post Posted: Oct 29, 2009 11:56 Posts Comp View users profile Send private message Reply with quote
Hi I tried reinstalling it in new folder in C drive other than the program files folder but then got license error due to installing in three machines, so though maybe I needed to update as bought this years ago so before I re purchased it i thought I would try the demo version in a folder other than program files, the demo version worked with no error when trying to add file, so thought great

So I purchased it again and removed the demo, installed the full version in the same folder as I did the demo version, but now get the same error again. sad.gif

ChrissyBoy
SVCD2DVD Mod


Joined: 10 Feb 2003
Location: Yorkshire!
Post Posted: Oct 29, 2009 15:06 Posts Comp View users profile Send private message Reply with quote
Are you running as Administrator? (Right Click "Run as Administrator" on the exe)
_________________
SVCD2DVD v2.5, AVI/MPEG/HDTV/AviSynth/h264->DVD, PAL->NTSC conversion.
VOB2MPG PRO, Extract mpegs from your DVDs - with you in control!

monkey_man
Member


Joined: 01 Oct 2009
Location: United Kingdom
Post Posted: Oct 29, 2009 16:01 Posts Comp View users profile Send private message Reply with quote
Yes I am running as Administrator and ran as Admin from .exe but still same error

ChrissyBoy
SVCD2DVD Mod


Joined: 10 Feb 2003
Location: Yorkshire!
Post Posted: Oct 29, 2009 16:44 Posts Comp View users profile Send private message Reply with quote
Ok. Can you make sure that the compatability for both svcd2dvd.exe & ffmpeg.exe is XP SP2:


_________________
SVCD2DVD v2.5, AVI/MPEG/HDTV/AviSynth/h264->DVD, PAL->NTSC conversion.
VOB2MPG PRO, Extract mpegs from your DVDs - with you in control!

monkey_man
Member


Joined: 01 Oct 2009
Location: United Kingdom
Post Posted: Oct 30, 2009 03:32 Posts Comp View users profile Send private message Reply with quote
Yes checked and the compatability for both svcd2dvd.exe & ffmpeg.exe are set to XP SP2

ChrissyBoy
SVCD2DVD Mod


Joined: 10 Feb 2003
Location: Yorkshire!
Post Posted: Oct 30, 2009 04:36 Posts Comp View users profile Send private message Reply with quote
Ok. Can you drop me an email and we will try a few things to get to the bottom of this..... Email will speed things up.
_________________
SVCD2DVD v2.5, AVI/MPEG/HDTV/AviSynth/h264->DVD, PAL->NTSC conversion.
VOB2MPG PRO, Extract mpegs from your DVDs - with you in control!

skeet09
Member


Joined: 27 Oct 2009
Location: United States
Post Posted: Nov 03, 2009 17:07 Posts Comp View users profile Send private message Reply with quote
Sorry im a lttle late chrissyboy but i installed it directly to the main drive instead of my programs folder and its still gave me the ffmpeg.exe not working error what else can i do??

skeet09
Member


Joined: 27 Oct 2009
Location: United States
Post Posted: Nov 09, 2009 03:54 Posts Comp View users profile Send private message Reply with quote
Can someone please help me out purchased the program and its still not working please get back back to me as soon as possible

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