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Super 2007 has a bug?

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biquette94
Member


Joined: 15 Jan 2007
Location: France

Post Posted: Jan 16, 2007 11:11 Posts Comp View users profile Send private message Reply with quote

Good evening,
I did up date with new Super 2007 yesterday, and now I have a problem: I kept same settings (for my phone Sony Ericsson K750i) as usual but now my converted video are streched vertically!!! It worked very well with the old version. The new one has a bug... Impossible to contact support@eRightSoft.com, this e-mail is inactivated.
Thank you for helping me.


Ai Haibara
VH Wanderer


Joined: 22 Jan 2006
Location: Here. Or... there?

Post Posted: Jan 16, 2007 12:40 Posts Comp View users profile Send private message Reply with quote

You might try asking your question as well on the SUPER forum at http://www.erightsoft.net/Supforum.html .

There apparently are some known issues (http://www.w3exchange.com/t616-2-v2007b21-known-issues-under-repair.html ) - plus something about slow behavior overall, I think, though it's not entirely listed there - and supposedly, a new version will be released (soon?) to correct the issues.
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biquette94
Member


Joined: 15 Jan 2007
Location: France

Post Posted: Jan 19, 2007 13:10 Posts Comp View users profile Send private message Reply with quote

Many thanks AI Haibara, I'll try...

theewizard
Member


Joined: 29 Jan 2007
Location: United States

Post Posted: Jan 30, 2007 17:57 Posts Comp View users profile Send private message Reply with quote

unless there is something in the new version you must have

remove it and install the previous version

until they fix the bugs


Ai Haibara
VH Wanderer


Joined: 22 Jan 2006
Location: Here. Or... there?

Post Posted: Jan 30, 2007 21:30 Posts Comp View users profile Send private message Reply with quote

theewizard wrote:
unless there is something in the new version you must have

remove it and install the previous version

until they fix the bugs


Can't be done. When you install new versions of SUPER, it does something to disable earlier versions from running... so even if you did find an earlier version and install it, it won't run.
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on30trainman
Member


Joined: 24 Sep 2004
Location: Philadelphia, PA

Post Posted: Jan 30, 2007 21:46 Posts Comp View users profile Send private message Reply with quote

Ai Haibara wrote:
Can't be done. When you install new versions of SUPER, it does something to disable earlier versions from running... so even if you did find an earlier version and install it, it won't run.


His profile says he is using Win XP. Couldn't he just uninstall Super 2007, go back to a restore point before he installed it, restore, and then reinstall an older version?
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Steve W.


Ai Haibara
VH Wanderer


Joined: 22 Jan 2006
Location: Here. Or... there?

Post Posted: Jan 30, 2007 21:55 Posts Comp View users profile Send private message Reply with quote

I've heard reports of people trying that (on the SUPER forums and elsewhere) and having no luck.

Edit: Well, maybe. You can always try the process listed in ( http://www.w3exchange.com/t692-i-successfully-reinstalled-old-version-19.html ), and see if it works. I usually see people saying that it doesn't work, even if they try System Restore.

(Of course, I clearly don't know what it's doing to prevent earlier versions from working. I'd like to know. smile.gif I realize they probably don't want to field bug reports, or something like that, from previous versions, but... I'd rather still have the opportunity to use them.)
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If cameras add ten pounds, why would people want to eat them?


mats.hogberg
Modded Morloc


Joined: 17 Jul 2002
Location: Sweden (PAL)

Post Posted: Jan 31, 2007 01:58 Posts Comp View users profile Send private message Reply with quote

I've had exactly the same experience - previously done nice wide screen AVI to cell phone 3gp (SE Z550i), but with the new version, it seems impossible to get the AR right.
Tried 3GP Converter instead, and after some tries with different settings, I see no point in struggling with Super.
3GP Converter is at least as fast, and delivers at least the same quality. Add to that a less cluttered UI...

/Mats
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Teach a man to fish, and he'll eat for life.


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