I don't know what happened. I was just going to try capturing video for the first time on a new Windows 7 PC. Plugged a 4-pin-to-4-pin firewire cable to the HV20, then to the appropriate port on my PC. The HV20 started emitting smoke from the cassette compartment and I heard the ding of it shutting off. I immediately unplugged it, but it was too late. HV20 won't turn on. Anyone else have a similar experience? I just reported it to Canon customer service, but if they're like other customer service departments, I'm pretty sure I'm not going to get anywhere. I doublechecked the setup of the firewire connections inside the PC, and looked in the Canon manual to make sure 4-pin-to-4-pin is supported (it is). I just don't know what happened and I'm so bummed.
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Just getting my feet wet!
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The HV20 started emitting smoke from the cassette compartment
extended warranty ? -
like mja said a 4 pin firewire cable has NO power only data lines. if yours does you hooked up the connections wrong inside your computer. not canon's fault.
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"a lot of people are better dead" - prisoner KSC2-303 -
Thanks for the responses. I did confirm that the firewire bracket is connected correctly to the motherboard, but MJA, could you explain what you meant by a fuse? Do you mean a fuse inside the camcorder?
Just getting my feet wet! -
you'd have to disassemble the cam to find the circuit boards and look for burned parts.
before you connect anything else to that firewire port i'd check the 4 wires with a voltmeter. if there is any current, positive or negative, there is something wrong with it.--
"a lot of people are better dead" - prisoner KSC2-303 -
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"a lot of people are better dead" - prisoner KSC2-303 -
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"a lot of people are better dead" - prisoner KSC2-303 -
Pinouts for the 4-pin and 6-pin Firewire cables:
http://www.interfacebus.com/Design_Connector_Firewire.html
4-pin has no voltages; 6-pin, up to 30 v.
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