Some Mp4 movie files are showing up as audio files on WD TV Live

[Sunshine Superman]

Hi folks
Not sure if this is in the right section but here goes.

I am having a weird issue with a couple of Mp4 files I have created with Handbrake on a Mac.

I am putting them on a USB hard drive connected to a WDTV Live Streaming Media Player connected to my TV. The weird thing is that some of them don't show up as movie files on the player but audio files. If I put them in the Movie folder they can't be seen, but using the Folder browser view they then show up but they have audio file icons and play as audio with no picture. Other mp4s converted with the same settings are fine though. I can't see anything different about them in media info or their metatags.

BTW they play fine in VLC on the Mac.

What could be causing this?

[Baldrick]

Same video and audio codecs?

Have you checked all video settings, like variable framerate, resolution, etc?

[Sunshine Superman]

Hi Baldrick
As far as I know they are all the same as I set up a preset that I use for all conversions, the only difference being the audio, pass thru for 5.1 and aac for stereo, some files show up correctly as movies and some not. I have one that is AAC stereo that won't play and the other that is pass thru. I also have other files with the same two audio formats that are recognised and play fine. They all play in VLC though regardless and also in Quick Time if they have AAC audio track.

[cornemuse]

I have a Dune 303 which shows (in info) mp3's as mp4's, they work (play) ok, tho, go figure.


(I have a wdlivesmp, I took the batts out of the remote & everything is back in the box.)

-c-

[Sunshine Superman]

Well, I have just found a fix for this but it still doesn't explain why it's happening.

On the offending files I simply changed the file extension to .mkv and now they are recognised as movies and play fine, even weirder!

[jman98]

Well, rather than tell us that YOU can't see anything different in the MediaInfo data and have us rely on your infallibility, you could have just posted the MediaInfo data here so that eyes other than your own could take a look and see if THEY see anything that you missed. But it seems that you'd prefer to do as little as possible here and just live with the fact that you don't know why they wouldn't play correctly, so that's your decision.

[Sunshine Superman]

Alright, calm down mate!

I did try to post the media info actually, but on my mac version it won't export the file, it either crashes or just does nothing, back in your box.

[Sunshine Superman]

here you go, took a screen shot instead

[Sunshine Superman]

As an update, just converted one of them again to mp4, but this time with the 'Large File' box unticked and it seems to work ok. Just trying the other one now. Again, bit odd as the other ones that worked already had that box ticked??