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  1. Member
    Join Date
    Oct 2008
    Location
    United Kingdom
    Search Comp PM
    Hello

    I'm trying to create a DVD using CyberLink PowerDirector 12 when i try and import AVI or DIVX files i get. "cannot open this media file"

    The files are not broken or protected. Is there anything i can download and instal to stop this problem?

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    Thanks
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  2. Vegas Movie Studio

    You're using codecs not supported by the software. (Why did you miss that one?) Use different software or convert the files to something else.
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  3. Banned
    Join Date
    Oct 2004
    Location
    Freedonia
    Search Comp PM
    You could install MediaInfo, open a problem file with it, and post back what it tells you. We could see if there's anything highly unusual in it. Very few of our members use PowerDirector, so help will be limited. I don't like the program at all so it's rare for me to recommend it, but can you play one of these problem files using Windows Media Player? If not then it might be because as smrpix says you don't have the right codecs installed.
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