I'm a newbie. Here is my problem. I just purchased a Diamond one touch video capture devise. VC500 I want to save many home VHS videos. The Driver and Software downloaded fine. When hook it up the VCR to my laptop (windows 7), I open the ArcSoft program. When I hit the capture button, the integrated webcam keeps opening. This prevents me from capturing the video.
Any help please. Thank You!!
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Thread: Diamond one touch video help
Diamond one touch has a forum. Have you tried their first? Doesn't one touch come with it's own software? Use that, not arcsoft to transfer video to your hard drive.Courage is being scared to death --- and saddling up anyway. 'John Wayne'
Go into the arcsoft settings and set the diamond one touch as your capturing device,it's using your webcam by default.I think,therefore i am a hamster.
One Touch does have software called EzGrabber. Have that installed also. Just getting a black screen. I did change my capturing device to the arcsoft video capture. Still not working. I will try the Diamond One Touch forum. Thanks guys.
Did you also ensure the input was set to composite instead of S-Video, or vice-versa?