I'm a Starz tv subscriber and I'm trying to stream it on my desktop pc. I've registered and have been authenticated. The video plays for about 10 minutes and then I get an error message: "Playback Error Secured video output connection problem detected. Press ok to continue." I updated my browser (IE), updated Flash, cleaned out my cache, updated Silverlight and made sure that the box was checked to enable getting download and updates to components required for protected content playback. I also checked all my computer connections and even swapped out the HDMI cable for my monitor. I have no problems streaming HBOGo or Showtime Anytime. Has anyone else experienced this problem or have any idea of what I can do to fix this? I really like Starz programming. Thanks.
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Thread: Problems Streaming Starz Play
One thread is enough. I removed your other thread. Just reply to bump your thread instead.
Shouldn't you contact starz for such problems?
I have contacted Starz and they haven't been able to help me. Thanks.
Haven't seen anything. And as usual, a company offers a product and then can't support it.Google is your Friend
I just wanted to make clear that Dave from Starz has done everything he can to try to help but the problem just hasn't been solved. Dave of Starz has been fantastic! I posted my query just in case someone else out there had had the same problem.
My problem was easily solved -- I simply had to change my power management options so that my computer didn't go off after 10 minutes of no keyboard/mouse activity. Dave from Starz is fantastic!