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  1. Member
    Join Date: Jun 2012
    Location: Lisbon
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    Hey
    Hello to all.

    I need to repair a video. I did it with camtasia recorder, and it wasnt converted correctly...

    I cant convert it, no software recognise it

    Can someone help me to fix it?

    I used divxrepair, divxfixx, formatfactory but no one solve my prblem... Im crazy !!!!

    Thanks to all
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  2. BuskerAlley.com zoobie's Avatar
    Join Date: Feb 2005
    Location: Colorado Rocky Mountains
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    what's the filetype?
    Author, Producer, Composer, Director - Canon HDV, Konica SLR, LG BD burner
    Handcoder: HTML, PHP, JS, CSS
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  3. Member
    Join Date: Jun 2012
    Location: Lisbon
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    Originally Posted by zoobie View Post
    what's the filetype?
    I beleave this is some kind of file corruption issue. anyway, I found the source where this temp video file is, but the recordet video file is not ready to watch, its some kind of.... specific camtasia AVI file, that my video players wont just open. camtasia haz to recode this file first to make it ready for media players.
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  4. Member
    Join Date: Mar 2011
    Location: Nova Scotia, Canada
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    I almost hate to bring this up, but for $300 don't you get any tech support? User guides? Camtasia forums?

    I don't know what you mean by "temp file". If it's avi it shouldn't have to be recoded. What formats can you export to?
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  5. Member
    Join Date: Mar 2011
    Location: Nova Scotia, Canada
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    I don't quite get what you mean here by "temp file". If it's avi I don't see why you should have to reencode it. What formats can you export to? Why can't you just reencode it with camtasia?

    It may use some weird codec of theire own. If it's avi I'd try opening it with avidemux. It's not the easiest editor/converter but it'll open just about anything.

    Try mediainfo to see what type of video it is. It may be an avi file but that can mean different things. It may not be divx so a divx fixing program wouldn't work.

    There's a limit to what video file repair utilities can do anyway. They just find broken or missing frames and cut them out so as to make the file understandable to other programs. They can't deal with seriously corrupted files ... which I'm not convinced this is anyway.

    I looked at the link for camtasia but I didn't find it very clear as to what it does or how it works (though I didn't look that hard). Frankly, though I hate to say this, for $300 I'd expect some tech support or at least good docs. Do they have a user forum on their site?
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  6. Member
    Join Date: Jun 2012
    Location: Lisbon
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    Originally Posted by Hoser Rob View Post
    I don't quite get what you mean here by "temp file". If it's avi I don't see why you should have to reencode it. What formats can you export to? Why can't you just reencode it with camtasia?

    It may use some weird codec of theire own. If it's avi I'd try opening it with avidemux. It's not the easiest editor/converter but it'll open just about anything.

    Try mediainfo to see what type of video it is. It may be an avi file but that can mean different things. It may not be divx so a divx fixing program wouldn't work.

    There's a limit to what video file repair utilities can do anyway. They just find broken or missing frames and cut them out so as to make the file understandable to other programs. They can't deal with seriously corrupted files ... which I'm not convinced this is anyway.

    I looked at the link for camtasia but I didn't find it very clear as to what it does or how it works (though I didn't look that hard). Frankly, though I hate to say this, for $300 I'd expect some tech support or at least good docs. Do they have a user forum on their site?
    This is some kind of file corruption issue.
    The file is not ready to watch, its some kind of specific camtasia AVI file
    and my video players wont just open.

    camtasia must recode this file first to make it ready for media players.

    This is the question. When it was converting it was interrupted. If you want I share the file but its a 800Mb file
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  7. Member
    Join Date: Jun 2012
    Location: Lisbon
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    Mediainfo just couldnt read it
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  8. Member
    Join Date: Mar 2011
    Location: Nova Scotia, Canada
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    What do you mean by "interrupted"? That may be your problem.

    I still don't understand why there's an avi file and it has to be reencoded. The file has that extension? avi is a totally standard format. It makes no sense to me why they'd convert to some kind of "camtasia specific" avi and the have to reencode it. If it was encoded to an avi file first it already should be playable. Why encode it twice?

    I have to ask again: what do the developers of camtasia have to say about this?

    Unfortunately, if nothing can open it, especially mediainfo, I think you're SOL.
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  9. Member
    Join Date: Jun 2012
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    Originally Posted by Hoser Rob View Post
    What do you mean by "interrupted"? That may be your problem.

    I still don't understand why there's an avi file and it has to be reencoded. The file has that extension? avi is a totally standard format. It makes no sense to me why they'd convert to some kind of "camtasia specific" avi and the have to reencode it. If it was encoded to an avi file first it already should be playable. Why encode it twice?

    I have to ask again: what do the developers of camtasia have to say about this?

    Unfortunately, if nothing can open it, especially mediainfo, I think you're SOL.
    When was saving the file and coverting it, the program crashed and It was necessary to restat camtasia.

    The file have .avi extension but I cant open it with wmv or VLC or even with camtasia

    Encode it twice beacause I cant open it...

    Im still waiting for a camtasia reply.

    This is a similar problem, check it out: http://www.sevenforums.com/software/156813-please-help-recover-camtasia-recording.html

    SOL ???

    Wich programs to open it, can I try ... ?

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  10. Member
    Join Date: Mar 2011
    Location: Nova Scotia, Canada
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    You said the program encodes to its own camtasia avi format and then converts to something else, which as I said makes no sense at all. Encoding twice has nothing to do with the fact you can't open it.

    What were the circumstances of the program crash? Did just camtasia crash or was there any other problem?

    Did you try the steps outlined in that sevenforums link? They sound pretty sensible to me. That was probably the best advice you're got yet and a whole hell of a lot better than trying to read a file that can't be read by programs that are expecting a normal coherent video file.

    Which you obviously don't have, even if it has a .avi extension.

    If you follow those steps and camtasia still can't recover the file I think you may be out of luck (S*%& O L).
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  11. Member
    Join Date: Jun 2012
    Location: Lisbon
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    yes i did ... No luck Camtasia didnt recover it...

    What else can I do ???


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  12. Flores,

    Have you tried to preview your unplayable video with MP4repair.org?
    http://mp4repair.org

    At least it would confirm that your file contains video and can be recovered.

    -- Benoît
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  13. Member
    Join Date: Jun 2012
    Location: Lisbon
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    nOOp !!!

    Nothing
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  14. Member
    Join Date: Jul 2007
    Location: England
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    As mentioned in post #4, try here:
    http://www.techsmith.com/support.html
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  15. Member
    Join Date: Jun 2012
    Location: Lisbon
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    really helpfull !!!
    Last edited by Flores; 14th Jun 2012 at 12:31.
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  16. I have something simmilar, is it possible the codec is maybe mpeg-7, mpg 7 or Mpeg7 ?
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  17. Member Cornucopia's Avatar
    Join Date: Oct 2001
    Location: Deep in the Heart of Texas
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    !!!???

    MPEG7 is NOT a codec. It is a standard for metadata (info about the file, aka TAGS).

    @Flores, show the 1st 100 or so bytes from a hexeditor output. If it has some (recognizable) structure, it should be noticeable there. If not, well then you know you are screwed for good.

    Scott
    "When will the rhetorical questions end?!" - George Carlin
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  18. I figured that out in the meantime.
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  19. If I try to open the Screen_Stream.avi file with a hexeditor ( I tried Frhed - Free hex editor 1.6.0.0) I got a run time error, tried to open the first 2 gig. let me try 100 bytes.

    Here is what is readable: rawv<bh:10><bh:03><bh:00><bh:00><bh:8c><bh:00><bh: 00><bh:00>vidstsc2
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