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  1. Member
    Join Date: Apr 2012
    Location: Los Angeles
    Search Comp PM
    I used AVS Video converter to convert my attached mp4 file to

    1. an avi file of 400-224 pixels and a fps of 30 - and -

    2. a mov file (Quick time "balanced quality with an mp3 audio)

    The D830 just displays a "?" symbol for both of them. What are the D380's specific vido requirements and how can I convert to achieve them with my mp4 file (so I can finish my present for my mom!)

    Thank you.

    Trish
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  2. Member bat999's Avatar
    Join Date: Feb 2008
    Location: United Kingdom
    Search Comp PM
    Originally Posted by pmconway View Post
    What are the D380's specific vido requirements...
    Hi
    These seem to be the specifications for DPF-D830 videos:-

    Code:
    Extension : mov/avi
    Resolution : Maximum 726 dots x 576 dots
    Audio format : Linear PCM/ADPCM
    Bit rate : Maximum 12Mbps
    Frame rate : Maximum 30fps (640 x 480) /25fps (726 x 576) 
    Video: MotionJPEG
    Last edited by bat999; 29th Apr 2012 at 06:39.
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  3. Member
    Join Date: Jun 2010
    Location: Canada
    Search PM
    I have Any Video Converter 3.0.3 installed on my system. See if this 10 second clip works using the MotionJPEG codec.
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  4. Member
    Join Date: Apr 2012
    Location: Los Angeles
    Search Comp PM
    Thank you so much to bat999 and to em-t-qwallitt. I used em-t-wallitt's recommended Any Video Converter software and chose parameters from the list of D380 parameters provided by bat99 and FINALLY I was able to successfully play my video file on the D830.

    Thanks a million for your help! I really appreciate it!

    Trish
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