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  1. Member
    Join Date: Feb 2012
    Location: Waterloo, Ontario
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    I have a patriot box office media streamer. I have some mkv files that the sound plays but i get no video. I'm trying to convert them using any video converter Ultimate. I'm able to convert them, but for some reason the subtitles are now showing and there is no option to remove them. Is there a way to completely remove the subtitles because i have no wish to keep them at all

    Thanks

    Kevin
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  2. I'm a MEGA Super Moderator Baldrick's Avatar
    Join Date: Aug 2000
    Location: Sweden
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    You can remove soft subtitles with mkvtoolnix / mkvmergegui. Open mkv, delete subtitle track, output as a new mkv.

    It might be enough to just disable the subtitle in the mkv also(so you don't have to make new mkv), use then mkvpropedit, gui avaiable from http://forum.doom9.org/showthread.php?t=163753 .
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  3. Member
    Join Date: Feb 2012
    Location: Waterloo, Ontario
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    thanks for the fast reply. I will those suggestions and report back later
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  4. Member
    Join Date: Feb 2012
    Location: Waterloo, Ontario
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    I know this is the wrong forum to post this in but i can't find a hardware support forum. I'm new to any video converter. I have a gtx 580 in my computer. I click the enable cuda button. But when i convert video i don't think its using the gpu. Checking temps with hardware monitor pro it shows my cpu's up around 75 degrees, meanwhile my gpu remains unchanged at around 45 degrees. Not sure if there is another way to check if it is actually being used.

    (I'm using x264 codec)

    Thanks
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