Hello i have a avant ht-ts500 but cant find out who is the manufacturer of it and where they have a support site.
The dvd look like this http://images.pricerunner.com/product/image/233998471/Avant-HT-TS500.jpg
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You might want to try this website. It shows it is no longer manufactured but has a support page.
This is one of the dangers of buying what we call "no name" or "no brand" electronics. There's nobody to contact when you have problems.
I did just a quick search and it does have a place on their website which allows you to look for support. I did not try it but assumed it worked.