Unable to play certain mkv files on Viewsonic Media Player(VMP70)

[bappida69]

Hello,

I have a VMP70 which plays most of the files great. However, I noticed that there are certain mkv files which do not play at all(just shows black screen, but the duration of the file shows up on the tv screen). Thes files play ok on my PC. I can't figure out why there are issues with certain mkv files only? I have used mediainfo to derive information on a particular file which I was unable to play on my VMP70. Any thoughts?? Thanks in advance!!!




Format : Matroska
Format version : Version 2
File size : 4.37 GiB
Duration : 1h 33mn
Overall bit rate : 6 713 Kbps
Encoded date : UTC 2011-10-12 03:31:11
Writing application : mkvmerge v4.6.0 ('Still Crazy After All These Years') built on Mar 10 2011 02:50:32
Writing library : libebml v1.2.0 + libmatroska v1.1.0

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.1
Format settings, CABAC : Yes
Format settings, ReFrames : 5 frames
Muxing mode : Header stripping
Codec ID : V_MPEG4/ISO/AVC
Duration : 1h 33mn
Bit rate : 5 209 Kbps
Width : 1 280 pixels
Height : 688 pixels
Display aspect ratio : 1.860
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.247
Stream size : 3.30 GiB (76%)
Writing library : x264 core 118 r2085 8a62835
Encoding settings : cabac=1 / ref=5 / deblock=1:0:0 / analyse=0x3:0x133 / me=umh / subme=7 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=0 / chroma_qp_offset=-2 / threads=12 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=3 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=23 / scenecut=40 / intra_refresh=0 / rc_lookahead=50 / rc=2pass / mbtree=1 / bitrate=5209 / ratetol=1.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / ip_ratio=1.40 / aq=1:1.00
Language : English

Audio
ID : 2
Format : DTS
Format/Info : Digital Theater Systems
Muxing mode : Header stripping
Codec ID : A_DTS
Duration : 1h 33mn
Bit rate mode : Constant
Bit rate : 1 510 Kbps
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 KHz
Bit depth : 24 bits
Compression mode : Lossy
Stream size : 1 005 MiB (22%)
Language : English

[jagabo]

The player may not like the header stripping (although the usual symptom is just refusing to play the file). Try a remux with MMG with the "Disable Header Removal Compression" option enabled. You have to exit and restart MMG after changing the option for it to take effect.

[bappida69]

"Thanks for the response. I downloaded the program mkvmerge GUI. But I was unable to see the option "Disable Header Removal Compression". Sorry for the newbie question...could you please elaborate as how to do this??

Thanks!

[Baldrick]

File->Options.

[jagabo]

File -> Options:

[bappida69]

Thanks a bunch!! After doing the above, I was able to view it on my media player.