Playing dvds recorded fron tapes on a Sansui dvd recorder, on a LG RH399H

[Eric2011]

Hi Fellow Threaders, Here is my problem that I very much hope you can solve for me. I recently bought a LG RH399H DVD player / recorder. I find that it does not recognise dvds copied for me by my brother-in-law from home movie video tapes. He copied them on to DVD+Rs on his Sansui dvd player / recorder, and they play beautifully on his unit. How can I get my LG to recognise these dvds and to play them?

[hech54]

Tell your brother in law to finalize his discs.

[Eric2011]

Hi Hech54, Thank you most sincerely for your input. Yes I thought of that issue, but my brother-in-law assured me that his Sansui machine automatically finalizes the DVDs when he has recorded on them. Is there any way of us knowing whether he is right or not? Thanks Eric2011

[hech54]

Do they play on your computer?

[Eric2011]

Hi Hech54, Yes using Nero StartSmart Essentials software I am able to play a DVD that was copied from a video tape on the Sansui DVD recorder, on my PC. What does that tell us?

[hech54]

If you can "explore" the disc in Windows....and you see a VIDEO_TS(or VIDEO_??) folder....just burn yourself a copy of the disc with ImgBurn.....NOT Nero.

[Eric2011]

Hi Hech54, I am a 66 year old retiree and not an IT boffin. What I tried was to go to My Computer, I then right clicked on Drive D which contained the DVD. I then clicked on Explore and .... nothing ! I then clicked on Search on the toolbar at the top of the screen, and a search option presented itself. I typed in the folder names you mentioned - one at a time - and in each case the result was ..... nothing? Could you share with me what your thinking is so that I can understand a bit of what is going through your mind? Many thanks, Eric

[hech54]

Two things:
1) If your brother in law lives half-way around the world or in a different part of the world...that part of the world may use a different video format or "television format" than you. The two main ones are NTSC and PAL formats. That problem can make a DVD player throw up all kinds of error messages.
2) Download ImgBurn(free, small and THE BEST burner made today) and copy the disc using these two guides on this page:
http://forum.imgburn.com/index.php?showtopic=6380
What you will be doing is creating a copy of "image file - .ISO file) of the DVD and placing it on your computer with the first guide.
Then you will be burning that ISO file back to a blank DVD with the second guide.
Delete the image from your computer when the copy is complete.

If ImgBurn does not see the disc....then it is not finalized or there is another problem with the disc.

[Eric2011]

Thanks for the comprehensive feedback hech54!

To point (1) - my brother-in-law and I both live in Johannesburg so the world area code issue doesn't come in to it. I had already applied an area code hack that I found for the LG RH399H on VideoHelp thinking that this may solve the problem, but it did not.

To point (2) - I have just spent a very frustrating hour trying to down load ImgBurn without success. I used the address given by you, and went down the path of trying to download from the author / developer. I got side tracked into the very dominant "Driver Scan" option which when completed said that 31 of the drivers on my PC were ancient. The updating of these drivers is not something I want to undertake on my own not being a PC fundi. If it were essential for this to happen I would take the PC to a specialist IT service shop (owned by the son of a good friend) to have it professionally done.

I tried to ignore this issue and still download the software but frustratingly I could nowhere actually start the process of downloading ImgBurn???

I have also gone ahead a bit and looked at the procedures to copy the disc to the PC and then to burn a new disc and this seems straight forward enough.

Soooo - why do you thing I can't find a single button to click on that will start downloading the Jan 2011 edition of ImgBurn onto my PC?

Thanks, Eric2011

[hech54]

SetupImgBurn_2.5.5.0.exe - 5.26MB
Try downloading from here. I uploaded this myself.

[Eric2011]

Hi hech54,

I downloaded ImgBurn with no problems at all from the new web address you kindly gave me. What a pleasure!

I then proceeded with the prescribed steps to copy the disc to my PC's C-Drive, but ImgBurn keeps saying that the disc is empty.

I am therefore sadly forced to abandon my attempts to get the disc or a copy of it, to play on my new LG RH399H DVD player / recorder.

What I don't understand however, is why Nero can play the disc on my PC but ImgBurn sees it as an empty disc?? I must say that when the DVD player / recorder on the PC was installed, it came with some of the Nero software.

Perhaps you could share your thoughts on the technical reason for this with me?

Many thanks for trying to help me. Eric2011

[hech54]

Well....if Nero can see the disc.....see if you can somehow copy it with Nero. I haven't used Nero for YEARS and didn't like it when I did use it BUT....if that is what works....try it.