I/O errors using ImgBurn and DVD Decrypter

[jcsdmd]

I have burned about 100+ backup DVD copies using DVDshrink and then DVD Decrypter or
ImgBurn. I have the newest version of ImgBurn and newest supported firmware in my DVD burner.
I have used TY02 discs forever and have never experienced a bad burn but all of a sudden, I am
getting I/O errors which I have included the logs for. I have ruled out the discs as being faulty
because I am geting perfect burns using the same discs and software in another burner on my desktop.
I have checked and both DVD drive and hard drive ar DMA enabled. I have also tried burning at slower speeds
than 8x with the same amount of I/O errors.

TSSTcorp CD/DVDW TS-L632D TO03 (ATA)
Current Profile: DVD-R

Disc Information:
Status: Empty
Erasable: No
Free Sectors: 2,298,496
Free Space: 4,707,319,808 bytes
Free Time: 510:48:46 (MM:SS:FF)
Supported Write Speeds: 2x, 4x, 6x, 8x

Pre-recorded Information:
Manufacturer ID: TYG02

Physical Format Information (Last Recorded):
Book Type: DVD-R
Part Version: 5
Disc Size: 120mm
Maximum Read Rate: Not Specified
Number of Layers: 1
Track Path: Parallel Track Path (PTP)
Linear Density: 0.267 um/bit
Track Density: 0.74 um/track
First Physical Sector of Data Area: 196,608
Last Physical Sector of Data Area: 0
Last Physical Sector in Layer 0: 0

Performance (Write Speed):
Descriptor 1...
-> B0: 0x00, B1: 0x00, B2: 0x00, B3: 0x00
-> EL: 2297887 (0x0023101F)
-> RS: 11,080 KB/s (8x) - WS: 2,770 KB/s (2x)
Descriptor 2...
-> B0: 0x00, B1: 0x00, B2: 0x00, B3: 0x00
-> EL: 2297887 (0x0023101F)
-> RS: 11,080 KB/s (8x) - WS: 5,540 KB/s (4x)
Descriptor 3...
-> B0: 0x08, B1: 0x00, B2: 0x00, B3: 0x00
-> EL: 2297887 (0x0023101F)
-> RS: 11,080 KB/s (8x) - WS: 8,310 KB/s (6x)
Descriptor 4...
-> B0: 0x08, B1: 0x00, B2: 0x00, B3: 0x00
-> EL: 2297887 (0x0023101F)
-> RS: 11,080 KB/s (8x) - WS: 11,080 KB/s (8x)

I 09:34:56 DVD Decrypter Version 3.5.4.0 started!
I 09:34:56 Microsoft Windows Code Name "Longhorn" Home Edition (6.0, Build 6002 : Service Pack 2)
I 09:34:56 Initialising SPTI...
I 09:34:56 Searching for SCSI / ATAPI devices...
I 09:35:05 Found 1 DVD-RAM/±RW!
I 09:35:24 Operation Started!
I 09:35:24 Source File: C:\Users\owner\Desktop\Incredibles\INC0NNF1.ISO
I 09:35:24 Source File Sectors: 2,253,071 (MODE1/2048)
I 09:35:24 Source File Size: 4,614,289,408 bytes
I 09:35:24 Source File Implementation Identifier: DVD Shrink
I 09:35:24 Destination Device: [3:0:0] TSSTcorp CD/DVDW TS-L632D TO03 (D (ATA)
I 09:35:24 Destination Media Type: DVD-R (Disc ID: TYG02) (Speeds: 2x, 4x, 6x, 8x)
I 09:35:24 Destination Media Sectors: 2,298,496
I 09:35:24 Write Mode: DVD
I 09:35:24 Write Type: SAO
I 09:35:24 Write Speed: 4x
I 09:35:24 Link Size: Auto
I 09:35:24 Test Mode: No
I 09:35:24 BURN-Proof: Enabled
I 09:35:25 Filling Buffer...
I 09:35:25 Writing LeadIn...
I 09:36:15 Writing Image...
W 09:49:15 Failed to Write Sectors 1660000 - 1660031 - Write Error
W 09:49:15 Retrying (1 of 20)...
W 09:49:15 Retry Failed - Cannot Format Medium - Incompatible Medium
W 09:49:15 Retrying (2 of 20)...
W 09:49:15 Retry Failed - Cannot Format Medium - Incompatible Medium
W 09:49:15 Retrying (3 of 20)...
W 09:49:15 Retry Failed - Cannot Format Medium - Incompatible Medium
W 09:49:15 Retrying (4 of 20)...
W 09:49:16 Retry Failed - Cannot Format Medium - Incompatible Medium
W 09:49:16 Retrying (5 of 20)...
W 09:49:16 Retry Failed - Cannot Format Medium - Incompatible Medium
W 09:49:16 Retrying (6 of 20)...
W 09:49:16 Retry Failed - Cannot Format Medium - Incompatible Medium
W 09:49:16 Retrying (7 of 20)...
W 09:49:16 Retry Failed - Cannot Format Medium - Incompatible Medium
W 09:49:16 Retrying (8 of 20)...
W 09:49:16 Retry Failed - Cannot Format Medium - Incompatible Medium
W 09:49:16 Retrying (9 of 20)...
W 09:49:16 Retry Failed - Cannot Format Medium - Incompatible Medium
W 09:49:16 Retrying (10 of 20)...
W 09:49:16 Retry Failed - Cannot Format Medium - Incompatible Medium
W 09:49:16 Retrying (11 of 20)...
W 09:49:16 Retry Failed - Cannot Format Medium - Incompatible Medium
W 09:49:16 Retrying (12 of 20)...
W 09:49:16 Retry Failed - Cannot Format Medium - Incompatible Medium
W 09:49:16 Retrying (13 of 20)...
W 09:49:16 Retry Failed - Cannot Format Medium - Incompatible Medium
W 09:49:16 Retrying (14 of 20)...
W 09:49:16 Retry Failed - Cannot Format Medium - Incompatible Medium
W 09:49:16 Retrying (15 of 20)...
W 09:49:16 Retry Failed - Cannot Format Medium - Incompatible Medium
W 09:49:16 Retrying (16 of 20)...
W 09:49:16 Retry Failed - Cannot Format Medium - Incompatible Medium
W 09:49:16 Retrying (17 of 20)...
W 09:49:16 Retry Failed - Cannot Format Medium - Incompatible Medium
W 09:49:16 Retrying (18 of 20)...
W 09:49:16 Retry Failed - Cannot Format Medium - Incompatible Medium
W 09:49:16 Retrying (19 of 20)...
W 09:49:16 Retry Failed - Cannot Format Medium - Incompatible Medium
W 09:49:16 Retrying (20 of 20)...
W 09:49:16 Retry Failed! - Cannot Format Medium - Incompatible Medium
E 09:59:54 Failed to Write Sectors 1660000 - 1660031 - Write Error
I 09:59:54 Synchronising Cache...
E 09:59:54 Failed to Write Image!
E 09:59:54 Operation Failed! - Duration: 00:24:29
I 09:59:54 Average Write Rate: 2,339 KB/s (1.7x) - Maximum Write Rate: 5,574 KB/s

I/O Error
Device [3:0:0} TsstCorp CD/DVDW TS-L632 D T003 (D (ATA)
SCSI Status 0 x 02
Interpretation: Check Condition
CDB: 2A 00 00 19 54 60 00 00 20 00
Interpretation: Write (10)- Sectors 1660000-1660031
Sense Area: 71 00 03 00 00 00 00 0A 00 00 00 0C 00 00 00 00 00 00 00 00 00 00 00
Interpretation: Write error

And the same error message from ImgBurn:

I 10:01:22 ImgBurn Version 2.5.0.0 started!
I 10:01:22 Microsoft Windows Vista Home Basic Edition (6.0, Build 6002 : Service Pack 2)
I 10:01:22 Total Physical Memory: 914,832 KB - Available: 268,736 KB
I 10:01:22 Initialising SPTI...
I 10:01:22 Searching for SCSI / ATAPI devices...
I 10:01:23 Found 1 DVD±RW/RAM!
I 10:01:48 Operation Started!
I 10:01:48 Source File: C:\Users\owner\Desktop\Incredibles\INC0NNF1.ISO
I 10:01:48 Source File Sectors: 2,253,071 (MODE1/2048)
I 10:01:48 Source File Size: 4,614,289,408 bytes
I 10:01:48 Source File Volume Identifier: INC0NNF1
I 10:01:48 Source File Volume Set Identifier: 00259900DVDSHRNK
I 10:01:48 Source File Implementation Identifier: DVD Shrink
I 10:01:49 Source File File System(s): ISO9660, UDF (1.02)
I 10:01:49 Destination Device: [3:0:0] TSSTcorp CD/DVDW TS-L632D TO03 (D (ATA)
I 10:01:49 Destination Media Type: DVD-R (Disc ID: TYG02) (Speeds: 2x, 4x, 6x, 8x)
I 10:01:49 Destination Media Sectors: 2,298,496
I 10:01:49 Write Mode: DVD
I 10:01:49 Write Type: DAO
I 10:01:49 Write Speed: 4x
I 10:01:49 Link Size: Auto
I 10:01:49 Lock Volume: Yes
I 10:01:49 Test Mode: No
I 10:01:49 OPC: No
I 10:01:49 BURN-Proof: Enabled
I 10:01:52 Filling Buffer... (20 MB)
I 10:01:53 Writing LeadIn...
I 10:02:42 Writing Session 1 of 1... (1 Track, LBA: 0 - 2253070)
I 10:02:42 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 2253070)
W 10:15:40 Failed to Write Sectors 1671680 - 1671711 - Reason: Write Error
W 10:15:40 Retrying (1 of 20)...
W 10:15:40 Retry Failed - Reason: Cannot Format Medium - Incompatible Medium
W 10:15:40 Retrying (2 of 20)...
W 10:15:40 Retry Failed - Reason: Cannot Format Medium - Incompatible Medium
W 10:15:40 Retrying (3 of 20)...
W 10:15:40 Retry Failed - Reason: Cannot Format Medium - Incompatible Medium
W 10:15:40 Retrying (4 of 20)...
W 10:15:40 Retry Failed - Reason: Cannot Format Medium - Incompatible Medium
W 10:15:40 Retrying (5 of 20)...
W 10:15:40 Retry Failed - Reason: Cannot Format Medium - Incompatible Medium
W 10:15:40 Retrying (6 of 20)...
W 10:15:40 Retry Failed - Reason: Cannot Format Medium - Incompatible Medium
W 10:15:40 Retrying (7 of 20)...
W 10:15:40 Retry Failed - Reason: Cannot Format Medium - Incompatible Medium
W 10:15:40 Retrying (8 of 20)...
W 10:15:40 Retry Failed - Reason: Cannot Format Medium - Incompatible Medium
W 10:15:40 Retrying (9 of 20)...
W 10:15:40 Retry Failed - Reason: Cannot Format Medium - Incompatible Medium
W 10:15:40 Retrying (10 of 20)...
W 10:15:40 Retry Failed - Reason: Cannot Format Medium - Incompatible Medium
W 10:15:40 Retrying (11 of 20)...
W 10:15:40 Retry Failed - Reason: Cannot Format Medium - Incompatible Medium
W 10:15:40 Retrying (12 of 20)...
W 10:15:40 Retry Failed - Reason: Cannot Format Medium - Incompatible Medium
W 10:15:40 Retrying (13 of 20)...
W 10:15:40 Retry Failed - Reason: Cannot Format Medium - Incompatible Medium
W 10:15:40 Retrying (14 of 20)...
W 10:15:40 Retry Failed - Reason: Cannot Format Medium - Incompatible Medium
W 10:15:40 Retrying (15 of 20)...
W 10:15:40 Retry Failed - Reason: Cannot Format Medium - Incompatible Medium
W 10:15:40 Retrying (16 of 20)...
W 10:15:40 Retry Failed - Reason: Cannot Format Medium - Incompatible Medium
W 10:15:40 Retrying (17 of 20)...
W 10:15:40 Retry Failed - Reason: Cannot Format Medium - Incompatible Medium
W 10:15:40 Retrying (18 of 20)...
W 10:15:40 Retry Failed - Reason: Cannot Format Medium - Incompatible Medium
W 10:15:40 Retrying (19 of 20)...
W 10:15:40 Retry Failed - Reason: Cannot Format Medium - Incompatible Medium
W 10:15:40 Retrying (20 of 20)...
W 10:15:40 Retry Failed - Reason: Cannot Format Medium - Incompatible Medium
E 10:49:33 Failed to Write Sectors 1671680 - 1671711 - Reason: Write Error
I 10:49:33 Synchronising Cache...
E 10:49:44 Failed to Write Image!
I 10:49:44 Exporting Graph Data...
I 10:49:44 Graph Data File: C:\Users\owner\AppData\Roaming\ImgBurn\IBG Files\TSSTcorp_CD-DVDW_TS-L632D_TO03_TUESDAY-JANUARY-19-2010_10-01_AM_TYG02_4x.ibg
I 10:49:44 Export Successfully Completed!
E 10:49:44 Operation Failed! - Duration: 00:47:55
I 10:49:44 Average Write Rate: 1,189 KB/s (0.9x) - Maximum Write Rate: 5,594 KB/s (4.0x)


I/O Error
Device [3:0:0} TsstCorp CD/DVDW TS-L632 D T003 (D (ATA)
SCSI Status 0 x 02
Interpretation: Check Condition
CDB: 2A 00 00 19 82 00 00 00 20 00
Interpretation: Write (10)- Sectors 1671680-1671711
Sense Area: 71 00 03 00 00 00 00 0A 00 00 00 0C 00 00 00 00 00
Interpretation: Write error

Any ideas what to try next?

[MOVIEGEEK]

I would say the DVD laser is fried, since writers are cheap nowadays I would buy another.

[hech54]

I think that is a laptop drive.

[jcsdmd]

Yes it is a laptop drive.

[jcsdmd]

Same drive, same file, verified and burnt fine with a different brand disc. I can't believe it is the discs type as I have used these for years in the drive. Why all of a sudden would Taiyo Yudens not work in this drive?

TSSTcorp CD/DVDW TS-L632D TO03 (ATA)
Current Profile: DVD-R

Disc Information:
Status: Empty
Erasable: No
Free Sectors: 2,298,496
Free Space: 4,707,319,808 bytes
Free Time: 510:48:46 (MM:SS:FF)
Supported Write Speeds: 2x, 4x, 6x, 8x

Pre-recorded Information:
Manufacturer ID: CMC MAG. AM3

Physical Format Information (Last Recorded):
Disc ID: 0@P-!-00
Book Type: DVD-R
Part Version: 5
Disc Size: 120mm
Maximum Read Rate: Not Specified
Number of Layers: 1
Track Path: Parallel Track Path (PTP)
Linear Density: 0.267 um/bit
Track Density: 0.74 um/track
First Physical Sector of Data Area: 196,608
Last Physical Sector of Data Area: 0
Last Physical Sector in Layer 0: 0

Performance (Write Speed):
Descriptor 1...
-> B0: 0x00, B1: 0x00, B2: 0x00, B3: 0x00
-> EL: 2297887 (0x0023101F)
-> RS: 11,080 KB/s (8x) - WS: 2,770 KB/s (2x)
Descriptor 2...
-> B0: 0x00, B1: 0x00, B2: 0x00, B3: 0x00
-> EL: 2297887 (0x0023101F)
-> RS: 11,080 KB/s (8x) - WS: 5,540 KB/s (4x)
Descriptor 3...
-> B0: 0x08, B1: 0x00, B2: 0x00, B3: 0x00
-> EL: 2297887 (0x0023101F)
-> RS: 11,080 KB/s (8x) - WS: 8,310 KB/s (6x)
Descriptor 4...
-> B0: 0x08, B1: 0x00, B2: 0x00, B3: 0x00
-> EL: 2297887 (0x0023101F)
-> RS: 11,080 KB/s (8x) - WS: 11,080 KB/s (8x)

I 14:17:34 ImgBurn Version 2.5.0.0 started!
I 14:17:34 Microsoft Windows Vista Home Basic Edition (6.0, Build 6002 : Service Pack 2)
I 14:17:34 Total Physical Memory: 914,832 KB - Available: 337,320 KB
I 14:17:34 Initialising SPTI...
I 14:17:34 Searching for SCSI / ATAPI devices...
I 14:17:35 Found 1 DVD±RW/RAM!
I 14:18:17 Operation Started!
I 14:18:17 Source File: C:\Users\owner\Desktop\Incredibles\INC0NNF1.ISO
I 14:18:17 Source File Sectors: 2,253,071 (MODE1/2048)
I 14:18:17 Source File Size: 4,614,289,408 bytes
I 14:18:17 Source File Volume Identifier: INC0NNF1
I 14:18:17 Source File Volume Set Identifier: 00259900DVDSHRNK
I 14:18:17 Source File Implementation Identifier: DVD Shrink
I 14:18:18 Source File File System(s): ISO9660, UDF (1.02)
I 14:18:18 Destination Device: [3:0:0] TSSTcorp CD/DVDW TS-L632D TO03 (D (ATA)
I 14:18:18 Destination Media Type: DVD-R (Disc ID: CMC MAG. AM3) (Speeds: 2x, 4x, 6x, 8x)
I 14:18:18 Destination Media Sectors: 2,298,496
I 14:18:18 Write Mode: DVD
I 14:18:18 Write Type: DAO
I 14:18:18 Write Speed: 4x
I 14:18:18 Link Size: Auto
I 14:18:18 Lock Volume: Yes
I 14:18:18 Test Mode: No
I 14:18:18 OPC: No
I 14:18:18 BURN-Proof: Enabled
I 14:18:21 Filling Buffer... (20 MB)
I 14:18:22 Writing LeadIn...
I 14:19:11 Writing Session 1 of 1... (1 Track, LBA: 0 - 2253070)
I 14:19:11 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 2253070)
I 14:34:34 Synchronising Cache...
I 14:35:14 Exporting Graph Data...
I 14:35:14 Graph Data File: C:\Users\owner\AppData\Roaming\ImgBurn\IBG Files\TSSTcorp_CD-DVDW_TS-L632D_TO03_TUESDAY-JANUARY-19-2010_2-18_PM_CMC_MAG._AM3_4x.ibg
I 14:35:14 Export Successfully Completed!
I 14:35:14 Operation Successfully Completed! - Duration: 00:16:56
I 14:35:14 Average Write Rate: 4,887 KB/s (3.5x) - Maximum Write Rate: 5,600 KB/s (4.0x)
I 14:35:14 Cycling Tray before Verify...
I 14:46:54 Device Ready!
I 14:47:00 Operation Started!
I 14:47:00 Source Device: [3:0:0] TSSTcorp CD/DVDW TS-L632D TO03 (D (ATA)
I 14:47:00 Source Media Type: DVD-R (Book Type: DVD-R) (Disc ID: CMC MAG. AM3) (Speeds: 2x, 4x, 6x, 8x)
I 14:47:00 Image File: C:\Users\owner\Desktop\Incredibles\INC0NNF1.ISO
I 14:47:00 Image File Sectors: 2,253,071 (MODE1/2048)
I 14:47:00 Image File Size: 4,614,289,408 bytes
I 14:47:00 Image File Volume Identifier: INC0NNF1
I 14:47:00 Image File Volume Set Identifier: 00259900DVDSHRNK
I 14:47:00 Image File Implementation Identifier: DVD Shrink
I 14:47:00 Image File File System(s): ISO9660, UDF (1.02)
I 14:47:00 Read Speed (Data/Audio): MAX / MAX
I 14:47:00 Verifying Session 1 of 1... (1 Track, LBA: 0 - 2253070)
I 14:47:00 Verifying Track 1 of 1... (MODE1/2048, LBA: 0 - 2253070)
I 14:56:28 Exporting Graph Data...
I 14:56:28 Graph Data File: C:\Users\owner\AppData\Roaming\ImgBurn\IBG Files\TSSTcorp_CD-DVDW_TS-L632D_TO03_TUESDAY-JANUARY-19-2010_2-18_PM_CMC_MAG._AM3_4x.ibg
I 14:56:28 Export Successfully Completed!
I 14:56:28 Operation Successfully Completed! - Duration: 00:09:28
I 14:56:28 Average Verify Rate: 7,947 KB/s (5.7x) - Maximum Verify Rate: 11,447 KB/s (8.3x)

[jman98]

Try burning at a lower speed and see if that helps. Many DVD burning problems are solved this way.

[jcsdmd]

Tried 2x and 1x with same result. Why would CMC be ok at 4x and not TY02? Weird.................

[redwudz]

It could still possibly be the burner is beginning to fail. Maybe the other media burns a bit easier than the TYs. Usually trying a slower speed helps with that, but I think you said you've tried that.

And with a failing laser, you should have got a power calibration error. Your error looks more like a interface error between the PC and the burner. But that wouldn't explain why a different media works.

Other possibilities are that the new burner firmware is flawed and wrong for TYs, but you should have noticed this right after you updated the firmware and burned your first disc. Or is it possible those are fake TYs? Or just a bad batch? One last possibility is that the version of ImgBurn you are using is the problem. You could try a earlier version and see if that helps. But I think you said you also tried Decrypter and had the same results.

My guess would be a burner firmware problem.

[MOVIEGEEK]

Yeah it looks like it's the firmware, see if you can rollback to a previous version.
Here's a longshot to get the DVD's to burn, in ImgBurn go to Settings->Write and enable Perform OPC Before Write.

[Moontrash]

i've had this b4 on a few drives and for me, it meant that the drives were going bad...i could get a few burns done but most would give the I/O error..i would try another Media Code brand of disc and if it does the same thing...your drives had its day

[jcsdmd]

Assuming its not a firmware problem (I tried to update the original firmware and the site said my firmware was the newest version available), any other guesses. If the drive were failing, would it make a cliccking noise about 2/3 of the way through the burn?

[jcsdmd]

Would ability to playback DVDs or CDs or the ability to burn CDs give any additional info. The drive plays back CD and DVD perfectly. I will try to burn a CD and see what happens.

[jcsdmd]

CD burnt successfully with no errors..

[Moontrash]

yeah it would be goin bad with a clicking sound but it comes down to this...do u wanna wonder or worry every time you burn a disc? or down the road u pop it in and it doesnt read? i would spend $28 and get a new one, and not risk it

[redwudz]

CD burns use a different laser. Most often the DVD laser fails first on optical drives, but I'm not saying that's your problem. But successful CD burning doesn't mean you have successful DVD burning.

When optical drives can't find the 'track' on the disc, the circuitry tries to 'seek' it and you may be hearing those noises as the laser mechanism flails back and forth. If you got them a lot with a disc read, the OS may revert the drive to the much slower PIO mode, along with a increase in hard drive activity.

Since you seem to have a laptop drive, you might consider getting a external optical burner. Laptop burners can be fairly expensive and a real pain to replace.

[lordsmurf]

Laptop optical drives are notoriously picky.

[nlin90]

I encountered the same problem using DVD Decypter. After changing the blank disc, it works fine. when i examine the initial disc, i found out that there are some defects/scratches on the disc.