Cineform Neo Scene problem

[sterankin]

I downloaded and installed the Windows demo of the latest version of Cineform Neo Scene. Unfortunately every time I try to start it I get a windows error:

"HDlink.exe has stopped working"

I'm using Vista 32 bit, with 4gb ram, core 2 duo and decent enough graphics card. But like I say I cant even open the program to try and convert anything.

Any ideas what this could be? Do I need anything else installed or would somethign be conflicting with it? (AC3 is installed ok)

[sterankin]

I still am getting this error and have found no way to resolve it.

Is there any other intermediate codec converters out there which are virtually lossless - so I could convert AVCHD so I can edit it on my PC (in premiere pro).

I was hoping to try this cineform but have no had any luck getting it to work.

[Baldrick]

Have you tried run in winxp compatibility mode? right click neoscene and choose windows xp under compatibility.

Or maybe export the avchd to Avid DNxHD in for example quicktime pro.

[sterankin]

Thanks Baldrick will give that a try later and see.

[sterankin]

Sill didnt work - I tried to install and it kept failing, it said a progrma had prevented it from installing correctly.

I then ran it with XP compatibility and it install ok. But running the program after install doesnt work - even in XP mode

"HDlink.exe has stopped working"


Any ideas why this is happening?

[aedipuss]

you might have to turn off all anti-virus/spyware/malware apps. neoscene runs a script at install. maybe even turn off uac and dep and run the install as admin on win7.

[sterankin]

Hmm tried all that and it does install ok - but it just wont run no matter how I try to load it!

[aedipuss]

did you get the demo directly from cineform?

[sterankin]

Yeah I got the demo from Neoscenen, they emailed a link to DL it. Might have to contact them to see if there is anyway to resolve this, strange one - maybe some software on my machine causing this?

[aedipuss]

i never got the demo to run here either, it said the time had expired or some such. i must have demoed a prior cineform product long ago.

[edDV]

I'd call or email Cineform support. They've always responded to my quaestions.