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  1. Member
    Join Date
    Jan 2006
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    United Kingdom
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    I'm trying to convert some of my DVDs to AVI using Nero 9 Recode in windows 7.

    They are standard movie DVDs and the main movie audio is AC3 5.1

    However when I load them into Nero Recode I get this error:

    "At least one unsupported audio track has been found. Unsupported audio tracks from DVD titles are ignored for Nero Digital encoding"

    Any idea whats going wrong?
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  2. Member
    Join Date
    Jan 2006
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    United Kingdom
    Search Comp PM
    Just to add some more information - I just finished converting the DVD using Handbrake - no audio errors were reported. However when I play the converted M4V there is no sound.

    The DVD plays through windows media player and VLC player with perfect sound.

    Perhaps I'm missing a codec?

    edit - the converted m4v (x264, audio 6 channel ac3) plays with sound in VLC media player, without sound in WMP.

    I've installed ffdshow but its left at the default settings as I had no idea how to tinker with it.
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  3. Banned
    Join Date
    Oct 2004
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    Freedonia
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    I think Nero wants you to buy a plugin for AC3 before it will let you encode it. I don't use Nero and don't recommend it, so I know of no work arounds. I don't care at all about re-encoding DVDs, so maybe someone else will have some solutions. I will warn you that sometimes Handbrake doesn't work correctly. And I wouldn't use WMP as a test for anything.
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  4. Video Restorer lordsmurf's Avatar
    Join Date
    Jun 2003
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    dFAQ.us/lordsmurf
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    Use DVD Shrink. Same quality, less problems.
    Want my help? Ask here! (not via PM!)
    FAQs: Best Blank DiscsBest TBCsBest VCRs for captureRestore VHS
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