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  1. Member
    Join Date: Jan 2006
    Location: United States
    I've been using this DVD player for a few months, it's amazing, I connect my external HD and it plays everything. I came home tonight and tried to watch an avi file, turned it on, and the screen menu on TV became oranged (normally is blue), looks like something is wrong, i don't know how to describe it. I tried to play an AVI file and it's unwatchable, it still plays it, but the picture quality was very bad, colors are all wrong. THen I tried to play a regular DVD, same thing. What happened??

    I tried watching plain tv and it's fine, so it must be the DVD player! Help!
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  2. VH Wanderer Ai Haibara's Avatar
    Join Date: Jan 2006
    Location: Somewhere on VideoHelp...
    How do you have the 5990 connected to the TV? Have you tried connecting it using a different method, to see if the picture still appears orange using those other connections? You might also try connecting it to a different TV, to see if the problem does persist.
    If cameras add ten pounds, why would people want to eat them?
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  3. Renegade gll99's Avatar
    Join Date: May 2002
    Location: Canadian Tundra
    Not much info to go on. ie... How is it connected? Other than using the usb and playing one disc, what have you tried already before posting this?

    Anyway when my Philips dvp5990 acted up (not the same symptoms) I just unplugged it (not just the off button) for a few minutes and it reset. You could try that.

    Another option is to change the video cable or try another connection. ie... if it's on hdmi or component try composite and see it that corrects it which might point to a faulty cable. If there are multi inputs on the tv then switch the wires around see if the symptoms change.

    The more specific info you give the easier it is to offer help.
    There's not much to do but then I can't do much anyway.
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  4. Member
    Join Date: Jan 2006
    Location: United States
    Oh, sorry, I didn't give alot of info. It is connected to the TV via HDMI cable. I only turned it on and off, have not tried using different cable. Husband not home, I have no idea how the cables work!! I will try unplugging and plug it back in hopefully it'll reset it. Oh, I think there are 2 HDMI slots on the TV, so maybe I can try that.

    I don't have anything else connected to the TV other than this to test. (well, does cable box count?
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  5. Member
    Join Date: Jan 2006
    Location: United States
    Oh my god, unplugging and plugging back in fixed the problem!! Why didn't I think of that! Thank you!!
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  6. Renegade gll99's Avatar
    Join Date: May 2002
    Location: Canadian Tundra
    Edit
    Since it's resolved then ignore the following which I wrote while you posted.


    Originally Posted by fayewolf
    Oh, sorry, I didn't give alot of info. It is connected to the TV via HDMI cable. I only turned it on and off, have not tried using different cable. Husband not home, I have no idea how the cables work!! I will try unplugging and plug it back in hopefully it'll reset it. Oh, I think there are 2 HDMI slots on the TV, so maybe I can try that.

    I don't have anything else connected to the TV other than this to test. (well, does cable box count?
    Since it's connected via hdmi and it worked ok before then the cable itself is the least likely culprit. I don't have mine connected to an hdtv but there are options in the player's menu "Video setup page" specific to hdmi setup. Maybe those settings have been changed. I can't view those since I don't use hdmi but you may want to look at that.
    There's not much to do but then I can't do much anyway.
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