PowerDVD v7.3 Ultra: "Fail to enable HDCP" error?

[ambushed19]

I used to be able to play commercial Blu-Ray DVDs in the past with this same hardware configuration, but now when I try to play any Blu-Ray DVD using CyberLink PowerDVD v7.3 Ultra (latest updates, latest patches, full Hi-Def/Blu-Ray support), I receive the following error message from PowerDVD:

Fail to enable HDCP. Please switch to analog output (VGA, D-Sub) and try again.
- (Error Code = 0107)

Please run the BD/HD Advisor tool for more information.

But that's not supposed to be true! My monitor does support HDCP when connected with a DVI cable (as I have it connected). No other program has ever given me an error message anything like this. Also, I don't have an analog cable to try it that way.

Here are my relevant high-level configuration details:

Mobo: Intel DQ35MP / Intel Dual-Core E8400 @ 3 Ghz / 2GB Corsair RAM
OS: Windows XP Pro SP3
Video card (substituting for on-board Intel graphics which I don't use): NVIDIA GeForce 8400 GS
Monitor: Samsung SyncMaster 245BW(Digital) connected via DVI cable.

The Samsung 245BW digital monitor DOES support HDCP. See: Samsung 245BW Quick Guide and: Full Specs


Since the error message suggested it, I ran the "BD/HD Advisor tool", and it reported everything was fine except for one item: The Video Connection Type was given as: "Digital (without HDCP)". Here's the report log:

Check Item BD Ready? Info
CPU : Intel Pentium III Xeon processor Yes
__dwItemID=1001__ : szLibCPUName = Intel(R) Core(TM)2 Duo CPU E8400 @
__dwItemID=1002__ : dwLibClockRate = 2994
__dwItemID=1003__ : dwLibFamily = 6, dwLibModel=23, dwLibStepping=6
__dwItemID=1004__ : dwLibNumPhysicalProc = 2, dwLibNumCorePerPackage=2,
dwLibNumLogicalPerCore=0
__dwItemID=1005__ : dwLibCorePerPackage = 2, dwLibTotalLogicals=2
__dwItemID=1006__ : szWMIName=Intel Pentium III Xeon processor
__dwItemID=1007__ : szWMIManufacturer=GenuineIntel
__dwItemID=1008__ : dwWMIMaxClockSpeed=2989
__dwItemID=1009__ : bBatteryExist=0
__dwItemID=1010__ : szGuess=
CPU (Hardware acceleration) : NVIDIA GeForce 8400 GS Yes
System Memory : 2048 MB Yes
Operating System : Windows XP Service Pack 3 Yes
Graphics Card : NVIDIA GeForce 8400 GS Yes
__dwItemID=1301__ : Adapter Compatibility: NVIDIA
__dwItemID=1302__ : VideoProcessor: GeForce 8400 GS
Graphics card video memory : 512 MB
Graphics Card Driver : 6.14.11.8122 Yes
__dwItemID=1501__ : 2D Driver=6.14.11.8122
__dwItemID=1502__ : COPP=Yes
__dwItemID=1503__ : RGBOverlay=Yes
__dwItemID=1504__ : DEVICE=N/A
__dwItemID=1601__ : Driver 0:
__dwItemID=1602__ : [S:] LITE-ON BD B LH-2B1S
__dwItemID=1603__ : eHCMDrvType=0x002c67c7
__dwItemID=1604__ : CDRom=1 DVDRom=1 BDRom=1 HDDVDRom=0
__dwItemID=1611__ : Driver 1:
__dwItemID=1612__ : [Q:] ELBY CLONEDRIVE
__dwItemID=1613__ : eHCMDrvType=0x00040fc7
__dwItemID=1614__ : CDRom=1 DVDRom=1 BDRom=1 HDDVDRom=0
__dwItemID=1621__ : Driver 2:
__dwItemID=1622__ : [R:] PIONEER DVR-113NP
__dwItemID=1623__ : eHCMDrvType=0x00006fc7
__dwItemID=1624__ : CDRom=1 DVDRom=1 BDRom=0 HDDVDRom=0
Blu-ray Disc Drive : [S:] LITE-ON BD B LH-2B1S Yes
Software Player : PowerDVD 7.3.4617a.0 Yes
Video Connection Type : Digital (without HDCP)
Program version : 2.0.0609.0
System language : 0409 ENU English English
Time : Sun Feb 08 04:49:10 2009
Computer : Desktop

Note, however, that Cyberlink warns that the Advisor report may well contain incorrect information (note, for example, that it wildly misreports my CPU - "Pentium III Xeon"??). That's why I wondered if there was some other software tool to check if HDCP is actually enabled and there's some bug in the Cyberlink software when working under my configuration.

My questions:

(1) So why am I getting those reports that say that HDCP is not enabled?

(2) What can I do about it?

(3) Is there any other way to determine if those reports from the Cyberlink apps are simply bogus? (for example, a third-party test to see if HDCP is enabled and working after all)?

One other thing: Someone on another forum told me that I had to use HDMI adapters in between for HDCP to work (i.e., DVI->HDMI--->>>HDMI->DVI). That doesn't sound plausible to me, but what do you all think? Or might it be an issue of whether or not I'm using a DVI-D or DVD-I cable?

Thanks!

[waheed]

Have you trying uninstalling and reinstalling PowerDVD?

[MOVIEGEEK]

You might need AnyDVD running in the background,they add new AACS all the time.I would also update the video drivers.
Infotool also has a BD/HD DVD test.