Problem with adding subtitles

[chrisfili]

Hello Chris,

I have been using your program for more then 3,5 years now, and this is
my main software. It's been great !!

I would like to ask you for a help - I have been having troubles adding
subtitles on DVD made with SVC2DVD , I did not care about it before, but
recently started to bother me a lot.

I read all I could find in support forums, but I could not see that this
issue was definitely addressed & solved.

I tried checking logs myself, and it appears that subtitles are added,
however, I can never play it on my DVD. It is NOT DVD issue (I am 1000%
sure), I have 2 DVD players (Pioneer and Liteon) and both DVD players
will play subtitles in DVD that I create with software such as DVD Flick
or ConvertXtoDvd.

I do not want to use these other programs and I only used them to see if
I can manage to add subtitles to my DVD.

I tried every which way I could think of (I know I need to convert .srt
file to .sup , which I did with Subtitle creator and that file must be
identically named as movie file ; .. I also tried all kind of other
subtitles and never had any success)

I will post 2 log files for your review, I would really IMMENSELY
APPRECIATE if you could help me and identify the problem.


svcd2dvdlog-20090129025029.txt

[chrisfili]

And here is other log:

************************************************** ******************
************************ SYSTEM INFORMATION ************************
************************************************** ******************

***************************** SVCD2DVD *****************************

Name: SVCD2DVD 2.5
Title: 2.5
Version: 2.5.5020.0
Executable: C:\Program Files\BadgerIT\SVCD2DVD v2.5\SVCD2DVD.exe
Executable size: 2.58 MB
Executable size in bytes: 2711635
Executable CreationTime: 18/12/2008 1:37:16 AM
Executable LastWriteTime: 25/01/2009 3:54:10 AM
Executable LastAccessTime: 29/01/2009 8:35:28 PM

************************* Operating System *************************

**********************UNABLE TO GET SYSTEM INFO*******************
************************* ProjectMetaData **************************

<?xml version="1.0" encoding="utf-8"?>
<SVCD2DVD DateTime="29/01/2009 2:50:55 PM" Filename="NONE">
<AssetSet>
<Asset ID="4bd55c0f-7f92-4d74-a6cf-234cb2e14079" Path="D:\Movies to work with SVCD2DVD" Filename="Australia 2008 DVDSCR XviD-KingBen.avi" />
</AssetSet>
<DVDStructure>
<TitleSet Name="Australia " PostCmd="" MenuButtonType="0">
<MenuButton X1="142" Y1="433" X2="337" Y2="486" FontFamily="Tahoma" FontSize="27.75" FontStyle="3">Australia </MenuButton>
<Title Name="Australia 2008 DVDSCR XviD-KingBen.avi" AssetID="4bd55c0f-7f92-4d74-a6cf-234cb2e14079" MplexOffset="0" />
</TitleSet>
<DVDMenu Normal="-1" Highlight="-65536" Active="-16711681" ShowPlayAllButton="False" DSOffsetWidth="1" DSOffsetHeight="1" DSColor="0" DSOnOff="True" BackgroundImagePath="D:\Movies to work with SVCD2DVD\Slike za Film Menu's\Australia .jpg" AudioPath="" />
</DVDStructure>
<Settings>
<General InitialAssetFolder="D:\Movies to work with SVCD2DVD" InitialDVDFolder="D:\DVD folder for SVCD2DVD" OutputFolderName="DVD - READY FOR BURNING" InitialProjectFolder="D:\Project Folder for SVCD2DVD" InitialMenuBackgroundFolder="D:\Movies to work with SVCD2DVD\Slike za Film Menu's" DeleteS2DFiles="True" UseDVDShrink="False" />
<Menu AudioEncoding="Custom_mpa" DefaultCustomAudioPath="" DefaultCustomImagePath="" TVStandard="NTSC" FontFamily="Tahoma" FontSize="27.75" FontStyle="3" PlayAllText="Play All" Loop="True" ShowMenuStandardWarning="True" EncodeVideo2AudioDuration="False" MenuAspectRatio="AR_4_3" />
<Process AudioEncoding="ac3" Chapters="Every 10 mins" SkipMPA48="False" SkipAC3="True" PanSan="False" MergeTitles="False" UsePulldown="True" PAL2NTSC="True" AVI2PASS="False" AVI2HALFD1="FS" NoBframes_FullME="False" UseCustomMatrices="False" IntraMatrix="" NonIntraMatrix="" TVOverscanPixels="0" UseThreads="True" ForceWS="False" SafeMaxBitRate="False" OrderAudioStreams="False" ProcessIfNavPacks="False" />
<Program BINExtraction="vcdxrip" VCDGearFIX="False" FastAudioEncode="True" />
<Burning BurningMethod="ImgBurn 2+" ImgBurnPath="C:\Program Files\ImgBurn\ImgBurn.exe" DVDDErase="True" DVDDClose="True" DVDDDontBurn="False" />
</Settings>
</SVCD2DVD>

************************* ProjectMetaData **************************
Processing assets for DVD creation

=================== AV Details ===================
File Size: 1.45 GB
file=D:\\Movies to work with SVCD2DVD\\Australia 2008 DVDSCR XviD-KingBen.avi
FormatName=avi
Num_Frames=235265
DurationInSecs=9411
Duration=02:36:50.6
VideoCodec=mpeg4
VideoFFSTNum=0
Width=704
Height=304
Standard=PAL
BitRate=1332
AudioStreamCount=1
Audio1FFSTNum=1
Audio1StreamID=[0x1]
Audio1SampleRate=44100
Audio1Codec=mp3
Audio1BitRate=192
Audio1Channels=2
=================== AV Details ===================

AVI2MPG: 3408kbs Full-D1
14:50:55: Looking for AVI PAR...
Pass 1/1: Processing Australia 2008 DVDSCR XviD-KingBen.avi
[Australia 2008 DVDSCR XviD-KingBen] 14:50:58: FFmpeg version UNKNOWN, Copyright (c) 2000-2008 Fabrice Bellard, et al.

[Australia 2008 DVDSCR XviD-KingBen] 14:50:58: configuration: --disable-debug --disable-vhook --enable-avisynth --enable-gpl --enable-pthreads --enable-libfaad --enable-memalign-hack --enable-swscale --disable-devices

[Australia 2008 DVDSCR XviD-KingBen] 14:50:58: libavutil 49.12. 0 / 49.12. 0

[Australia 2008 DVDSCR XviD-KingBen] 14:50:58: libavcodec 52. 6. 0 / 52. 6. 0

[Australia 2008 DVDSCR XviD-KingBen] 14:50:58: libavformat 52.23. 1 / 52.23. 1

[Australia 2008 DVDSCR XviD-KingBen] 14:50:58: libavdevice 52. 1. 0 / 52. 1. 0

[Australia 2008 DVDSCR XviD-KingBen] 14:50:58: libswscale 0. 6. 1 / 0. 6. 1

[Australia 2008 DVDSCR XviD-KingBen] 14:50:58: built on Dec 7 2008 19:00:16, gcc: 4.3.0 20080305 (alpha-testing) mingw-20080502

[Australia 2008 DVDSCR XviD-KingBen] 14:50:58: [NULL @ 0x3cb60]Invalid and inefficient vfw-avi packed B frames detected

[Australia 2008 DVDSCR XviD-KingBen] 14:50:58: Input #0, avi, from 'D:\Movies to work with SVCD2DVD\Australia 2008 DVDSCR XviD-KingBen.avi':

[Australia 2008 DVDSCR XviD-KingBen] 14:50:58: Duration: 02:36:50.64, start: 0.000000, bitrate: 1332 kb/s

[Australia 2008 DVDSCR XviD-KingBen] 14:50:58: Stream #0.0: Video: mpeg4, yuv420p, 704x304 [PAR 1:1 DAR 44:19], 25.00 tb(r)

[Australia 2008 DVDSCR XviD-KingBen] 14:50:58: Output #0, dvd, to 'D:\Movies to work with SVCD2DVD\Australia 2008 DVDSCR XviD-KingBen_S2D.mpg':

[Australia 2008 DVDSCR XviD-KingBen] 14:50:58: Stream #0.0: Video: mpeg2video, yuv420p, 720x480 [PAR 32:27 DAR 16:9], q=1-31, 3408 kb/s, 25.00 tb(c)

[Australia 2008 DVDSCR XviD-KingBen] 14:50:58: Stream #0.1: Audio: ac3, 48000 Hz, stereo, s16, 448 kb/s

[Australia 2008 DVDSCR XviD-KingBen] 14:50:58: Stream mapping:

[Australia 2008 DVDSCR XviD-KingBen] 14:50:58: Stream #0.0 -> #0.0

[Australia 2008 DVDSCR XviD-KingBen] 14:50:58: Stream #0.1 -> #0.1

[Australia 2008 DVDSCR XviD-KingBen] 14:50:58: [mpeg2video @ 0x16e6010]Using pulldown for PAL->NTSC.

[Australia 2008 DVDSCR XviD-KingBen] 14:50:58: Press [q] to stop encoding

[Australia 2008 DVDSCR XviD-KingBen] 14:50:58: [mpeg4 @ 0x3cb60]Invalid and inefficient vfw-avi packed B frames detected

[Australia 2008 DVDSCR XviD-KingBen] 18:00:59: video:3914467kB audio:514644kB global headers:0kB muxing overhead 2.433441%

18:01:02: Done: Processing assets for DVD creation
Authoring DVD Folders
18:01:03: Creating TitleSet # 1
18:01:04: SVCD2DVD: DVDfolders

Generating DVD folders please wait....

18:01:04: -->: DVDFolders creating VTS

18:01:04: -->: VTS 01

18:01:04:
DVD Folders: Processing C:\Program Files\BadgerIT\SVCD2DVD v2.5\dummymenuNTSC.mpg...

18:01:04:
DVD Folders: Processing D:\Movies to work with SVCD2DVD\Australia 2008 DVDSCR XviD-KingBen_S2D.mpg...

18:12:42:

18:12:43:

18:16:02:

18:16:02: Finalising DVD...
18:16:03: Encoding menu...

---------------------------- ENCODING MENU ----------------------------
TV Standard: NTSC
Aspect Ratio: 4:3
Image size: 720x540
Resize size: 720x480
---------------------------- ENCODING MENU ----------------------------

[] 18:16:14: FFmpeg version UNKNOWN, Copyright (c) 2000-2008 Fabrice Bellard, et al.

[] 18:16:14: configuration: --disable-debug --disable-vhook --enable-avisynth --enable-gpl --enable-pthreads --enable-libfaad --enable-memalign-hack --enable-swscale --disable-devices

[] 18:16:14: libavutil 49.12. 0 / 49.12. 0

[] 18:16:14: libavcodec 52. 6. 0 / 52. 6. 0

[] 18:16:14: libavformat 52.23. 1 / 52.23. 1

[] 18:16:14: libavdevice 52. 1. 0 / 52. 1. 0

[] 18:16:14: libswscale 0. 6. 1 / 0. 6. 1

[] 18:16:14: built on Dec 7 2008 19:00:16, gcc: 4.3.0 20080305 (alpha-testing) mingw-20080502

[] 18:16:14: Input #0, image2, from 'C:\\Documents and Settings\\Owner\\Local Settings\\Application Data\\Badger I.T.\\SVCD2DVD 2.5\\2.5.5020.0\\menu\\background1.jpg':

[] 18:16:14: Duration: 00:00:00.04, start: 0.000000, bitrate: N/A

[] 18:16:14: Stream #0.0: Video: mjpeg, yuvj420p, 720x480 [PAR 96:96 DAR 3:2], 25.00 tb(r)

[] 18:16:14: Output #0, rawvideo, to 'C:\\Documents and Settings\\Owner\\Local Settings\\Application Data\\Badger I.T.\\SVCD2DVD 2.5\\2.5.5020.0\\menu\\backgroundES.mpv':

[] 18:16:14: Stream #0.0: Video: mpeg2video, yuv420p, 720x480 [PAR 8:9 DAR 4:3], q=2-31, 6000 kb/s, 29.97 tb(c)

[] 18:16:14: Stream mapping:

[] 18:16:14: Stream #0.0 -> #0.0

[] 18:16:14: Press [q] to stop encoding

[] 18:16:15: video:133kB audio:0kB global headers:0kB muxing overhead 0.000000%

18:16:16: INFO: [???] mplex version 2.0.0 (2.2.3 $Date: 2004/01/13 20:45:26 $)

18:16:16: INFO: [???] File C:\Documents and Settings\Owner\Local Settings\Application Data\Badger I.T.\SVCD2DVD 2.5\2.5.5020.0\menu\backgroundES.mpv looks like an MPEG Video stream.

18:16:16: INFO: [???] Video stream 0: profile 8 selected - ignoring non-standard options!

18:16:16: INFO: [???] Found 0 audio streams and 1 video streams

18:16:16: INFO: [???] Selecting dvdauthor DVD output profile

18:16:16: INFO: [???] Multiplexing video program stream!

18:16:16: INFO: [???] Scanning for header info: Video stream e0 (C:\Documents and Settings\Owner\Local Settings\Application Data\Badger I.T.\SVCD2DVD 2.5\2.5.5020.0\menu\backgroundES.mpv)

18:16:16: INFO: [???] VIDEO STREAM: e0

18:16:16: INFO: [???] Frame width : 720

18:16:16: INFO: [???] Frame height : 480

18:16:16: INFO: [???] Aspect ratio : 4:3 display

18:16:16: INFO: [???] Picture rate : 29.970 frames/sec

18:16:16: INFO: [???] Bit rate : variable

18:16:16: INFO: [???] Vbv buffer size : 212992 bytes

18:16:16: INFO: [???] CSPF : 0

18:16:16: INFO: [???] SYSTEMS/PROGRAM stream:

18:16:16: INFO: [???] rough-guess multiplexed stream data rate : 0001248

18:16:16: INFO: [???] target data-rate specified : 10080000

18:16:16: INFO: [???] Setting specified specified data rate: 10080000

18:16:16: INFO: [???] Run-in Sectors = 88 Video delay = 12873 Audio delay = 15876

18:16:16: INFO: [???] New sequence commences...

18:16:16: INFO: [???] Video e0: buf= 0 frame=000000 sector=00000000

18:16:16: INFO: [???] STREAM e0 completed @ frame 14.

18:16:16: INFO: [???] Multiplex completion at SCR=10240.

18:16:16: INFO: [???] Video e0: buf= 135465 frame=000014 sector=00000068

18:16:16: INFO: [???] VIDEO_STATISTICS: e0

18:16:16: INFO: [???] Video Stream length: 136189 bytes

18:16:16: INFO: [???] Sequence headers: 2

18:16:16: INFO: [???] Sequence ends : 0

18:16:16: INFO: [???] No. Pictures : 15

18:16:16: INFO: [???] No. Groups : 2

18:16:16: INFO: [???] No. I Frames : 2 avg. size 45988 bytes

18:16:16: INFO: [???] No. P Frames : 14 avg. size 3106 bytes

18:16:16: INFO: [???] No. B Frames : 0 avg. size 0 bytes

18:16:16: INFO: [???] Average bit-rate : 2040400 bits/sec

18:16:16: INFO: [???] Peak bit-rate : 1352400 bits/sec

18:16:16: INFO: [???] BUFFERING min 105096 Buf max 135471

18:16:16: INFO: [???] MUX STATUS: no under-runs detected.

create sub file....done.
running menu muxer....18:16:22: MUXRATE =4400

18:16:22: after read_bmp(): xd=720 yd=480 x0=0 y0=0

18:16:22: Found EOF in .sub file.

18:16:22: warning, sub on line 0 starts before 4s, (some players won't show it)

18:16:22: subtitle duration: -1

18:16:22: ***************** HERE WE GO EVE.ODD *******************

18:16:22: MenuType: EVEN

18:16:22: subtitle_packet_size: 755

18:16:22: subtitle_packet_size & 1: 1

18:16:22: subtitle_packet_size mod 2: 1

18:16:22: MenuType==""

18:16:22: MenuType=="EVEN"

18:16:22: WAS ODD

18:16:22: subtitle_packet_size++

18:16:22: final subtitle_packet_size: 756

18:16:22: max_sub_size=756

18:16:22: subtitle inserted at: 0.176400 sd=0

18:16:22: max_sub_size=756

18:16:22: 1 subtitles added, 0 subtitles skipped, stream: 32, offset: 0.18

done.
18:16:22: Encoding menu...Done.
18:16:22: SVCD2DVD: DVDfolders

Generating DVD folders please wait....

18:16:22: -->: DVDFolders creating table of contents

18:16:22: scanning D:\DVD folder for SVCD2DVD\DVD - READY FOR BURNING\VIDEO_TS/VTS_01_0.IFO

18:16:22: -->: Creating menu for TOC

18:16:22:
DVD Folders: Processing C:\Documents and Settings\Owner\Local Settings\Application Data\Badger I.T.\SVCD2DVD 2.5\2.5.5020.0\menu\menu.mpg...

18:16:22:

18:16:22:

18:16:23: Finalising DVD...Done
18:16:23: Done: Authoring DVD Folders
Burning DVD folder
18:16:23: Burning DVD with ImgBurn...
18:50:46: Burning ISO...Done
18:50:46: Done: Burning DVD folder

[ChrissyBoy]

What is the file name of your subtitle file?

[chrisfili]

I believe one file had title : "Australia 2008 DVDSCR XviD-KingBen.sup " and another file was "Snakes.On.A.Plane[2006]DvDrip[Eng]-aXXo.sup" .

I addition, I did an experiment today -with latest version of SVCD2DVD , so I made a little DVD movie, where I where I worked with movie file named as "A" and subtitle file was "A.sup" . Both files were in the same folder and nothing else was in that folder.

I uploaded this log file too - please see further below.

Again, Log file shows that subtitle was inserted (please see:

" 08:56:44: Adding subtitle stream
08:57:33: SupMuxer: Done. )

But once again, neither of my 2 DVD players could display the subtitles, and I could not see subtitles on computer either with latest version of VLC media player.


svcd2dvdlog-20090203085010.txt

[ChrissyBoy]

ok. Can you please zip up the files required for the experiment and email them to me - i will take a look at this end.

[chrisfili]

ok. Can you please zip up the files required for the experiment and email them to me - i will take a look at this end.

Did you mean- you need both both video file and subtitle file ? Or you meant only subtitle file ?

[chrisfili]

O.K. Chris,

as you asked I sent you an email with win rar file with one small movie sample which I used for experiment.

I did following:

I cut out small portion of movie "the Reader" , approximately about 3 min long
Then I did the same with subtitles.
Next, I processed subtitle (.srt file) and converted it to .sup (subtitle) file, using
Subtitle Creator.
I placed everything in the same folder, meaning I put avi file, .srt file, and
. sub file in the same folder & processed everything with SVCD2DVD. Files were named as:
"the Reader.avi" , "the Reader.srt" & "the Reader.sup"
(log file indicates that subtitles were added)
Then I burned project on DVD and tested it on my 2 DVD players (Lite on DVD player/recorder
and Pioneer DVD Player), and neither one could display the subtitles.

Please see log : " svcd2dvdlog-20090205220440 " (in email). This is when I worked with 3 files ( avi file,
.srt file, and . sub file in the same folder)
____________

Next, just in case I repeated all this, but this time I excluded .srt subtitle file in the
"experiment folder" , but the final result was exactly the same, i.e. no subtitles showing

Please see log : " svcd2dvdlog-20090205214257 " (in email) This is when I worked with 2 files ( avi file,
and . sub file in the same folder)
________________

Finally, I processed the very same assets with DVD Flick , and the result was success - meaning
I could see the subtitles on DVD (selectable subtitles that is)

Hopefully you can take a look at this and figure out what is going on ?

Your help is very much appreciated !!!

Kind Regards

svcd2dvdlog-20090205214257.txt

[chrisfili]

Update,

I sent you an email few times, but it keeps coming back to me with messege : "5.1.0 - Unknown address error 552-'Message size exceeds maximum allowed size of 10485760'
"

So, to overcome this, I will upload file(s) to my web file storage and will send you link in email that you can download all the files. Please check you email for download link

Thanks

[chrisfili]

Chrisseyboy, I am still waiting to hear from you.

Chrisseyboy, 2 weeks ago I sent you all info you asked for (in order to look into the issue). I am disappointed to see that you did not respond yet. Years ago (when i first signed up with you) , it seems you would try to answer questions and help with issues much more then now days.

I could be wrong , but this strongly suggest that your customer support (once impecable customer service) is going down the drain....

[ChrissyBoy]

Still waiting for your link!

[chrisfili]

I am sending link again , please check your email and your PM for instructions how to download files.

[chrisfili]

Still waiting for your link!

O.K. ChrissyBoy ,

I can now confirm that I sent you requested link again.

To insure that you will get link with 100% certainty, link was sent to you 3 times :

1. directly from Web-a-File
2. forwarded to you by email
3. sent to you via PM

Looking forward to hear from you.

Thanks in advance !

[ChrissyBoy]

Got it thanks.

[ChrissyBoy]

Ok works fine.... The sup file you sent was PAL, yet the DVD is NTSC. So basically the subs are off the bottom.

Make a NTSC sup file:


And you will get the subs as normal:

[chrisfili]

Thanks ChrissyBoy !!!! Your help is much appreciated !!!!

I did as you said and it works. I can not believe my eyes how simple was the solution.

chrifili

P.S. Just one last question - I think that with SVCD2DVD I can add one subtitle to a DVD , I can not add multiple subtitles (i.e. subtitles in multiple languages). Am I right about it or there is way to add multiple subtitles ??

[ChrissyBoy]

Am I right about it or there is way to add multiple subtitles ??

Correct. Not at the moment.

[chrisfili]

Am I right about it or there is way to add multiple subtitles ??

Correct. Not at the moment.

Thanks again for supper fast answer !!!