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  1. Member
    Join Date: Dec 2008
    Location: Australia
    i have a sony dvd recorder, model hx720.

    I have changed the command mode of the remote from the default of DVD3 to DVD1, this now means i cannot operate the machine with the remote. This is something i did by accident, and didn't realise i could not change it back.
    Because i can't use the remote, i can't get into the menu to change it back. Also you cannot access the menu from the machine.

    I have tried the troubleshooting from the manual, and this did not work either.

    HELP ME.

    I do not know any other wayto get this back to normal.
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  2. Member
    Join Date: Oct 2007
    Location: NYC
    If you changed the command mode of the remote from 3 to 1, the answer is simple: reverse whatever you did, and change the remote mode back to 3. The recorder itself has no effect on the remote, it only responds to it. They each have completely independent command mode settings which you are supposed to match up.

    I believe the Sony HX720 was an early example of the Pioneer/Sony cooperation agreement, sharing parts and some operational methods with the similar Pioneer 640. You could try to switch the remote back using the Pioneer method: hold down the "enter" key with one finger then hold down the "3" key with another finger, keeping both pressed for five full seconds, then release That should make the remote sync up with your recorder in Mode 3. In future, if you want to change the code, do it on the recorder first, then do it on the remote, so they match. If you change the remote before changing the recorder, you'll lock yourself out of the recorder again.

    If this doesn't work, turn on the recorder and check the front panel display to confirm which mode the recorder itself is in: somewhere around the clock display, look for a tiny lit-up number "1" or "2": if you see one of these, that is the mode the recorder is in, and you should reset the remote to that code instead of "3". If you see absolutely NO tiny number 1 or 2 lit on the clock display, the recorder itself is in the default mode 3 and you should set the remote to 3. If all else fails, buy a cheap Sony universal remote, program that remote to operate a Sony DVD recorder, and you should at least be able to get into the recorder setup menu and change the command mode until it responds to the original remote.
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  3. Member
    Join Date: Mar 2009
    Location: Portugal
    Orsetto,
    I have a sony dvd recorder RDR-GX350 and locked the remote out. Holding 'enter and 3' cured the problem.
    Thanks. Dave (Arnold) Portugal.
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  4. Member
    Join Date: Mar 2011
    Location: sfd
    Thanks for the help! Holding down enter and 1 solved it for me. Searched the web and found the solution here. Thanks again!
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  5. Member
    Join Date: Oct 2004
    Location: Freedonia
    Originally Posted by bla blah View Post
    Thanks for the help! Holding down enter and 1 solved it for me. Searched the web and found the solution here. Thanks again!
    Normally I would welcome you to the forums, but we'd really prefer you NOT join just to tell us that something worked for you. We're not real happy when people dig up old threads and add them to just to say "thanks", "me too", etc. Feel free to get all the help you want here but please don't add to old threads just to tell us they helped you. Unless your post provides critical information that is missing from a thread (ie. you know the answer to a question in a thread that no one ever answered) it's really best to just leave the old threads alone.
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