On the 27th of November this year I bought an FFmpegx Registration Key via PayPal. I haven't received it yet. And I did send an e-mail to info@mgc-group.fr about this, of course. No answer. No Key. What should I do now? Just accept that I have been ripped off? Or what?
Give me your opinion and your advice, please!
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If the seller wont reply and you have payed with paypal your best bet is to go through paypal to try to get your money back.
Go through the paypal resolution centre.
https://www.paypal.com/cgi-bin/webscr?cmd=p/gen/ua/policy_buyer_complaint-outside
Section 13.5 covers your situation.
Edit: Section 13.7c looks like it rules you ineligable for reinbursement. If thats the case then your pretty much stuffed! sorry. -
if they wont do anything, call the police. theft is theft.
Jagabo, please do not reply to this post. Thank you. -
Thank you for your answers! I will look into it further.
'All that is necessary for the triumph of evil is that good men do nothing.' - Edmund Burke -
Originally Posted by Alix
About not receiving the key: please check if your spamfilter (local or at your ISP) blocked it. Also carefully read the e-mail from PayPal for keys or details of how or when the key is coming. -
Thank you, Case, for your answer. I will send an email directly to the developer, I didn't think of that. I use Gmail, and I haven't seen any 'spam' except the regular pills and thrills stuff there, but thank you for bringing it up, I know a lot of email might end up there.
'All that is necessary for the triumph of evil is that good men do nothing.' - Edmund Burke -
Originally Posted by Alix
Thank y'all for your help!
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