RJ Tech victims out there?

[Goblin]

I am an owner of 800dvx and 300pdvx. Both are from RJ and I had to replace both of them twice until I got working units. The same applies to a couple of people I've talked regarding these players because they've been having exactly the same problems.
However, after all replacements and money spent shipping them back and forth, I was happy for 3 months until few hours ago. My 800 has just died for no apparent reason. First, it wouldn't take any disks, then it shut off and never came back on.
I did some research and found out that these players die as crazy as soon as they hit 3 months or so, and many people have problems with any model RJ Tech releases. I am afraid that my portable 350 will have this fate.
Can something be done? Don't we have customer protection? I feel victimized and robbed out of my hard earned money. Being their supporter by giving them a break and forgiving terrible quality control for the sake of the end result, now I am sorry that I've dealt with them in the first place. It has gone too far. Seemingly promising products with great features have turned out to be a hell.

Would anyone want to share their bad experiences? May be we could submit it to RJ people and make them accountable.

[hech54]

Is RJ Tech a DVD manufacturer(like Apex, JVC etc etc) or a retailer?

[Goblin]

Looks like a manufacturer.

[Goblin]

Well, I called RJ Tech and told them how upset I was. They said they were going to replace it for me by testing a new player before sending it out. They are also sending me a shipping label. Therefore, this time I don't need to pay anything for the shipment.
At least, that is a good news. At the same time I'm still interested in speaking to people who have ran into performance problems.
Quite frankly, it is a great product for features and price but they need to do something about the emormous amount of defective players.

[CBC]

The fact that their tech support is even responding /helping is a big plus in the face of all these issues.
Unfortunately, the only way to find out if low$$ players work as advertised is either read up on them in forums such as this, or buy one & see. I had similar issues with my Norcent player a few years back, took an Act of God to get tech support's attention. So you are lucky in that respect.

[Scarpad]

I am an owner of 800dvx and 300pdvx. Both are from RJ and I had to replace both of them twice until I got working units. The same applies to a couple of people I've talked regarding these players because they've been having exactly the same problems.
However, after all replacements and money spent shipping them back and forth, I was happy for 3 months until few hours ago. My 800 has just died for no apparent reason. First, it wouldn't take any disks, then it shut off and never came back on.
I did some research and found out that these players die as crazy as soon as they hit 3 months or so, and many people have problems with any model RJ Tech releases. I am afraid that my portable 350 will have this fate.
Can something be done? Don't we have customer protection? I feel victimized and robbed out of my hard earned money. Being their supporter by giving them a break and forgiving terrible quality control for the sake of the end result, now I am sorry that I've dealt with them in the first place. It has gone too far. Seemingly promising products with great features have turned out to be a hell.

Would anyone want to share their bad experiences? May be we could submit it to RJ people and make them accountable.

I had my 1500II Completelydie with no power as well.

[Goblin]

How did you solve the problem?

[2fives]

My 1st 1500dvx2 died a horrible death when I tried to upgrade the firmware. Luckily it was only a day old and the store I bought it replaced it. Now about 4 mos later I tried with a newer version of firmware, and it's buggerd up this player too.

Not so bad that it won't turn on, and it still plays fine for about 45min; then the video and sound start to stutter and skip. Basically it becomes unwatchable.

RJ's solution is to ship the player back to California plus include a 30 dollar money order for return shipping back to Surrey BC. I dunno a whole new player is only 100 bucks. Factor in shipping two ways and down time maybe I'll just go buy another one. And if I ever get the bright idea to upgrade the blasted firmware again I'll just stick my hands in my pockets....if ya know what I mean!!!! :P

Along with some other things I could nit-pick about; I love being able to play Divx movies with out making red book style DVD's, but I don't know if I'm gonna buy RJ Tech again.

Anyone with a 1500dvxII do not upgrade the firmware

[Neuron]

I had very pleasant experience with RJTech DVD players. I used to be an owner of RJ-4000 and I recently purchased 800DVX as a birthday gift to my relative. So far 800DVX works fine with no problems whatsoever. I feel sorry for you if you've got a bad apple.

[optimus]

I'm with neuron..have had my 1500 for over a year and no problems. i am heavy user too.

i have a panasonic dvd player that just died on me. rjtech isn't the only manufacturer with this problem. Just keep trying I guess.