Error code 37

[Mrsash]

Ok this is the problem, suddenly my cd/dvd drives are coming up with this error code. I have tried to uninstall the device reboot, basically all the standard stuff but does not wanna work. Does anyone know the remedy for this error. Option is a reformat or a install over the previous. I prefer the second option as my hard drive is full. I needed to know if I did a install over will it erase my documents and other files I so dearly need.
thanks
Some pics for my specs and my problem

[Mrsash]

[Mrsash]

[Dr. DOS]

If they are connected via an IDE controller (ie internal) also remove the IDE ATA Contoller item and reboot.

[Mrsash]

Actually tried that already. Something interesting. I had a look at which drivers it was not able to verify. Look at the pic with some ticks....

[freestyler]

Try removing any packet writing software you may have installed, such as InCD or DirectCD.

If that doesn't work (or you don't have any of that software installed), I would pull out the Liteon reader and boot to see if the Sony works alone, and vice versa.

[Cobra]

Mrsash,

Did you know that you can edit your posts to add extra images? This will allow you to make much nicer posts in the future!

Cobra

[Mrsash]

Cobra thanks for the ino I dont have any packet writing software installed. I would not mind what you ask but I also have a liteon cd writer which is on a onboard promise controller and when I enable that it comes up with the same problem. Well I will give it a try anyways
thanks

[dxj40c]

I googled-Windows XP Code 37. One of the sites was "Windows XP Daily News" and according to them Code 37 means the CD rom is missing. It had a link they said might fix it.


www.aumha.org/downloads/cdgone.zip


I didn't download it so I don't know if its a "fix" patch or a text document explaining what to do. Good Luck.

[Mrsash]

It works thank you thank you.
dxj40c you did it mate. Looks like the error was in the registry. Must be the norton utilities I ran a couple of days ago. Well thanks again.