VideoHelp Forum
+ Reply to Thread
Results 1 to 12 of 12
Thread
  1. Member
    Join Date
    Mar 2011
    Location
    Oregon, US
    Search Comp PM
    What have I done wrong? I downloaded a video and played it after saving it and there was no sound? How do I get sound? John
    Quote Quote  
  2. Member
    Join Date
    Mar 2011
    Location
    Oregon, US
    Search Comp PM
    Iam using video download helper! John
    Quote Quote  
  3. It depends on where it came from and what format it's in.

    1. You may not have the required codec installed (unlikely)
    2. You downloaded the video track only (eg. Youtube does separate video/audio streams at some resolutions).
    3. download is corrupt.

    Post a MediaInfo report...no-one here is a mind reader.
    Quote Quote  
  4. Member
    Join Date
    Mar 2011
    Location
    Oregon, US
    Search Comp PM
    Here are the media Info files for the file in question! Thank you John
    Image Attached Thumbnails Click image for larger version

Name:	mediaInfo.jpg
Views:	320
Size:	122.4 KB
ID:	25131  

    Click image for larger version

Name:	mediainfo1.jpg
Views:	287
Size:	121.5 KB
ID:	25132  

    Click image for larger version

Name:	mediainfo2.png
Views:	275
Size:	43.4 KB
ID:	25133  

    Click image for larger version

Name:	mediainfo3.png
Views:	287
Size:	43.7 KB
ID:	25134  

    Quote Quote  
  5. Member
    Join Date
    Mar 2011
    Location
    Oregon, US
    Search Comp PM
    I am using Windows Media Player 12 to play them!
    Quote Quote  
  6. Member
    Join Date
    May 2014
    Location
    Down the road, last house on the right
    Search Comp PM
    You need to post the complete MediaInfo text with the audio stream information.

    I'm willing to bet that Windows Media Player is trying to play back the AC3 audio stream in a mp4 container which
    it does not like.

    Try VLC or MPC-HC instead.
    Last edited by Dougster; 10th May 2014 at 14:33.
    Quote Quote  
  7. Originally Posted by Dougster View Post
    You need to post the complete MediaInfo text with the audio stream information.

    I'm willing to bet that Windows Media Player is trying to play back the AC3 audio stream in an mp4 container...
    Good chance you win your bet. WMP 12 plays AAC natively, or so the specs would have me believe.

    You could try installing ffdshow and see if your files play then. Few people on here use WMP and they will advise you to change to one of the free players: MPC-HC, VLC, Pot Player...the list goes on. They are just better. If you use the portable version of MPC-HC it wont alter the codecs, or alter any settings in your system. Everything is self-contained and it will play just about anything.
    Quote Quote  
  8. Member
    Join Date
    Mar 2011
    Location
    Oregon, US
    Search Comp PM
    How do I do this? Vlc had sound !
    Quote Quote  
  9. Demux the file and take the AAC out altogether. https://www.videohelp.com/tools/My-MP4Box-GUI
    Only WMP 12 is (supposedly) able to play it. None of the earlier versions could.
    Convert the AC-3 to Mp3@320 kbps and remux the video with just the mp3 audio.

    You could try playing the demuxed AAC and AC-3 audio files in WMP. If one plays you could simply remux that instead.
    It might have nothing to do with the actual audio files themselves, just the fact that there are two streams in the file.
    Quote Quote  
  10. Member
    Join Date
    Mar 2011
    Location
    Oregon, US
    Search Comp PM
    Could I convert it to someother format?
    Quote Quote  
  11. All you need to do is install a DirectShow AAC or AC3 decoder.
    Quote Quote  
  12. Member darkknight145's Avatar
    Join Date
    Feb 2007
    Location
    Australia
    Search PM
    either install a better media player or install "AC3 filter" which will allow you to play AC3 in your player
    Quote Quote  
Visit our sponsor! Try DVDFab and backup Blu-rays!