Burner trouble

[spark916]

I recently ran into a problem after Bios and chipset update . I dont know if thats the problem but i have bought a new drive and cleaned the old one. I put a dvd dl in my old drive and it spins and then all the sudden my drive is undetected, my computer dont show i have a burner and the drive wont open back up , So i bought a new one and i put a dvd Dl and it just spins repeatably and stops but dont read it . and i open up imgburn and it shows whats in the pic below . Can anyone help please!! Oh on a side note it does read CD-R but i dont know if it burns cd-r have not tried. and i have burned DVD DL in the past with the drive!!

[aedipuss]

might be a bad data cable, try replacing it. and make sure if it's an ide drive that you use an 80 pin ide cable.

[budz]

how old is your HP drive? what's the model and make of the new drive?

[spark916]

okey the hp is fairly new i believe year which is a DVD1035i and the other drive is a tsst TS-H652D its about 5 years old.

[beric3236]

If it is an IDE drive please make sure the Master/Slave jumper is set correctly. What I do is when I swap out drives (CD/DVD/Hard), I match the jumper settings on the drive or check the directions to make sure the jumpers match Master/Slave settings. I have been caught several times that way.

[spark916]

its on master cause i seen that on another website. i just burned a cd-r but it wont burn DVD DL or read them . it can read media off a DL but not a blank

[budz]

as suggested buy a new IDE 80 wire IDE cable...if that doesn't work then your HP drive laser is probably dying...btw what brand of DL media are you using? buy a new dvd burner since it's cheap these days....you can get for $20.00....i recommend the LG ide drive which I've used on friends/relatives pc's that use IDE.

http://www.newegg.com/Product/Product.aspx?Item=N82E16827136144

[aedipuss]

its on master cause i seen that on another website. i just burned a cd-r but it wont burn DVD DL or read them . it can read media off a DL but not a blank

also make sure the other drive is set to slave. usually the master drive should be at the far end of the cable and the slave in the middle.

[[_chef_]]

I think the drive is not properly set up & driver like installed so far.

Make sure you choose the correct settings in the BIOS, depending on what controller you use for it.