Hi, my first time here.
I have an older Sony DVD player connected to my TV. I bought a BBC TV series of DVDs, so the set has multiple disks. Player will play all of them except one. When I put in disk four of Season two I get the error
DVD_ERRLOG5 and then a long string of numbers.
Does anyone know why only one disk in the set would have this problem and if there is anything I can do about it?
Thank you!!
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Have you tried that disc on another standalone player? And on a PC? If it fails on another equipment maybe you have a bad disc and should return it to the store.
"The greatest trick the Devil ever pulled was convincing the world he didn't exist." -
Are you sure that disc is standard DVD-Video and not some bonus DVD-ROM (aka Data) or Enhanced DVD-Video+ROM (or even DVD-Audio) disc? Should say so w/ logo etc. on the disc (and packaging).
For the moment, I'll assume this is NOT a PAL vs. NTSC hardware accommodation problem.
Scott -
I tried playing it on my HP Windows 8 computer and no luck there either. It's not a bonus DVD-ROM, it's part of the TV series, and all other disks in the set play fine. I bought it online and they can't replace just one disk in the set.
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"The greatest trick the Devil ever pulled was convincing the world he didn't exist."
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Put it in your PC and look at the file structure on the disc through windows explorer.
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I agree with Keyser. If one disc won't play then the product is defective and should be returned. Sometimes there can be a widespread problem affecting a great many of the sets that were made. Perhaps you can do a search to find out if that could be the case before ordering the same thing again..